CAD Coding Guide

Question 0

ABDUCT

Answer 0

Abduction in progress
Priority 1

This code is used when a person has been taken against their wishes. If a child is abducted and it involves a custody dispute, put this information in the remarks section. Any flash information should also be entered. This code is to be used if the abduction occurred within 15 minutes prior to the call. If the abducted is a child, make sure a supervisor is notified.

Question 1

ASSIST

Answer 1

Assist officer
Priority 0

This is the highest priority call. Phila. Police officer or firefighter in need if help. On such calls, specify if it is from a police officer or a civilian. Also, specify if the officer is on duty or off duty, uniform or plain clothes. When on the phone speed dial, J-Band, give the location of the assist, and whether the call is from police or civilian.

Question 2

AIREM

Answer 2

Airport Emergency
Priority 1

This code will be used when the caller states that a condition exists at either International Airport or Northeast Airport in relation to an airplane having mechanical difficulties, i.e. Landing gear, fuel, etc… Make sure you notify a supervisor.

Question 3

APOL

Answer 3

Assist other police
Priority 1

To assist other police agencies, such as: Septa, Housing, Amtrak, Federal, etc… Speed dial to J-Band, give the location of the assist and whether it is called in by police or civilian.

Note: this does not apply to security guards.

Question 4

BIP

Answer 4

Burglary in progress
Priority 1

When you use this event type, it indicates that the burglary is now taking place, and the perpetrators are still in the building. This code is also used when the perpetrators have left the building, (and the scene of the burglary). If the burglary occurred more than 15 minutes ago, it is a Report of Burglary(RPTBUR). Ask the caller if he/she is able to give you any information regarding the perpetrators, (flash information) i.e. the location of the burglary, description of the suspects, method of escape, if known, and the direction taken.

Question 5

BOMB

Answer 5

Bomb threat
Priority 1

This code will be used when the caller states that someone placed a bomb or what they believe to be a bomb some where, or they may have located a suspicious device. This will include any kind if container, such as a backpack, bottle, pipe, canister, sealed package, etc… A description of the object will be entered in the remarks section. The call taker will inform the caller to move away from the suspicious object. Notify a supervisor and click on the Bomb Tab in the Event Form, fill in the Bomb Form will all pertinent information. The Bomb Form will also be filled out for threats against Dignitaries.

Question 6

*CP

Answer 6

Vehicle (Car) pursuit
Priority 1

Whenever a police notifies radio, or it is apparent that an officer is in vehicle pursuit of another vehicle, then the vehicle pursuit code will be assigned. This code will only be used by Console personnel.

Question 7

EXPLO

Answer 7

Report of explosion
Priority 1

This code will be used when an explosion has occurred, (not fireworks). The caller will also be connected to Fire Board and a supervisor will be notified.

Question 8

*FT

Answer 8

Foot pursuit Priority 1

Whenever a police officer notifies radio that he/she is in foot pursuit of a suspect, then the foot pursuit code wil be used. This code will be used by Console personnel only.

Question 9

LPT

Answer 9

Local people trapped
Priority 1

This code will be used when a caller states there is a fire inside a vehicle, building or other structure and there is a person(s) trapped. The call will be immediately connected to Fire Board (Press [Fire/EMS] DIRECT CONNECTION BUTTON). While doing this you may ask caller for the location of the fire in order to verify the caller’s location through “CCI” with proximity to the fire location. Police call takers will remain on the line to ascertain and verify the location and any other pertinent information. All information received will be entered into the remarks section, regarding the location, condition and circumstances of the person(s) trapped, so police equipment can be dispatched. Call takers WILL NOT, repeat WILL NOT take down any particulars of the fire other than “EXACT LOCATION” when they receive the phone call. They are to CONNECT THE CALL to fire radio IMMEDIATELY!

A report of smoke or fire where no one is reported to be trapped will be given the event type Local fire(LOCAL).

Question 10

PBACK

Answer 10

Priority Backup
Priority 1

This code is used when providing assistance to any City Employee who is in the process of performing their duties and is involved in a disturbance or altercation. Enter information, as to which City Department is involved in the remarks section. This code will also be used when a police officer, on or off duty, needs a backup and states they do NOT need an ASSIST.

Question 11

PGUN

Answer 11

Person with a gun
Priority 1

This code is used when a caller states someone has a gun, regardless if the gun is seen or implied. This also applies to reports of persons shot, whether the perpetrator is still in location or not. An exception to this code is when the person armed with a gun commits a crime, and then the assignment will be coded to that particular crime, i.e. ROBIP, RIP, etc…

Question 12

PRIV

Answer 12

Person in river
Priority 1

This code is used when a caller states a person has fallen, jumped, is threatening to jump, or is stranded in any river or body of water. The call taker will connect this call to FIRE BOARD. The Marine Unit will also be notified during the hours of 6:00am and 10:00pm by clicking on the [MARINE UNIT] DIRECT NUMBER BUTTON. Try and get as accurate a location as possible and use landmarks if necessary. In all cases of an incident on a waterway, a Radio Room Supervisor will be notified and he/she will ensure that Fire Rescue and the Marine Unit are notified immediately.

Question 13

PS

Answer 13

Purse snatch in progress
Priority 1

This code is used when a caller states that, as she was walking down the street, someone grabbed her purse. Ascertain if there is an injury.

If force or a weapon was used it will be coded Robbery In Progress, (ROBP). If the Purse Snatch occurred more than 15 minutes prior to call, it will be coded PRIOR ROBBERY (RPTROB).

Question 14

PSCRM

Answer 14

Person screaming
Priority 1

This code is used when caller states a person is screaming but it is uncertain if it is a crime in progress or a disturbance. As a result of someone being placed in fear of physical bodily injury. Also when two or more persons are attacking one individual.

Question 15

PWEAP

Answer 15

Person with a weapon
Priority 1

This code is used when the caller states that someone is armed with an object that can do serious bodily harm, such as, knife, baseball bat, golf club, tire iron, etc… If there are injuries, be sure to put in remarks that there is also a Hospital Case(HC) and any flash information on the doers(s). Be sure to put the type of weapon being used in the remarks section.

Question 16

RALM

Answer 16

Robbery alarm
Priority 1

This call will come from an alarm company. It refers to a business or residence that has activated an alarm which indicates that they are being robbed.

Make sure in the remarks section are the name of the business or residence, name of the alarm company, notifying or enroute, call back number, dispatch number, and whether the phone lines have been cut.

Question 17

RIP

Answer 17

Rape in progress
Priority 1

This code is used when a rape is taking place at the time of the call and the perpetrator(s) are still on the scene. Generally, the complainant on this call is someone other than the rape victim. If the victim herself calls and states the rape occurred within 15 minutes or the doer just left the scene, and she can give flash information the job will be coded “RIP”.

If the rape occurred more than 15 minutes prior to call, it will be coded as a Prior Rape. (RPTRPE).

Question 18

ROBP

Answer 18

Robbery in progress
Priority 1

This code is used when there is a strong likelihood that violence or the threat of violence is occurring. A gun, knife, baseball bat, tire iron or some other type of weapon capable of inflicting an injury is being used. This event type would also be used where an individual would report a strong-arm robbery is in progress. This is a robbery where the victim is being beaten with bare hands, etc… The important thing to remember here is that the crime is being commuted now, or within the last 15 minutes. The call taker receiving a call of this type should ascertain if there is an injury and attempt to obtain flash information, no matter how little is immediately available. Get the information into the computer ad quickly as possible. This will include earring and chain snatch.

If the robbery occurred more than 15 minutes prior to the call, use the code PRIOR ROBBERY (RPTROB).

Question 19

SBI

Answer 19

Someone breaking in
Priority 1

This type of call differs from a Burglary In Progress call in that it is used because the caller states, or gives you some indication, that he/she is inside the property, and that someone is now trying to break into his/her home or business. This “someone” is an unwelcome intruder or trespasser, and his intent for getting into the property is unknown by the occupant. The individual could be a possible burglar, robber or rapist.

Get the location and enter it into the computer. DON’T WASTR TIME ASKING A LOT OF FOOLISH QUESTIONS? Most times the caller will tell you if it is boyfriend, girlfriend, or husband. If the caller indicates to you that it is a known person to her/him, then indicate that in your remarks section. However, do not assume that this only a minor disturbance or domestic quarrel. Realize that if the caller were not fearful of injury or worse, they would not find the need to call us.

Question 20

TIP

Answer 20

Theft in progress
Priority 1

This is the illegal taking of someone’s property ( individual or business) without the use of force, threat, or violence. This code is used only if the theft occurred within 15 minutes prior to call.

Question 21

DOM

Answer 21

Domestic Incident
Priority 2

This code will be used when a caller states that there is a dispute, (i.e. verbal and/or physical confrontation) between family or household members where there are no weapons of any kind being used, taking place inside or outside, AND the person causing the disturbance is still present. This code will also include all cases where a Protection Against Abuse Order is present and Child Custody Disputes.

Family or household members include:
Currently or previously married
Currently or previously sexual partners
Currently or previously resided together(parent/child relationships)

NOTE: if the incident does not involve family or household members or the person causing the disturbance is no longer on location, the Disturbance House (DHSE) code will be used.

Question 22

DBAR

Answer 22

Disturbance in Bars or Clubs
Priority 2

This code is to be used when a caller states there is a disturbance (ie verbal and/or physical confrontation where there are no weapons of any kind being used) inside of a bar, club, State Store (LCB), or other liquor serving establishment. The name of the business will be entered in the remarks section.

Question 23

DHOSP

Answer 23

Disturbance Hospital
Priority 2

This code is to be used when there is a disturbance, (i.e. verbal and/or physical confrontation where there are no weapons of any kind being used) occurring in or on the grounds of any area hospital. If the call is made by a police officer on a prison detail, make sure you get the room number and floor that he/she is assigned to and ask if they need an ASSIST. If they need an Assist, speed dial J-Band(PRESS [Assist Officer] DIRECT CONNECT BUTTON) and give them the necessary information. If they do not need an Assist, just additional back up, put the assignment in as a PBACK. Enter all necessary information in the Remarks, and bring the assignment to the attention if a supervisor as quickly as possible.

Question 24

DSCH

Answer 24

Disturbance School Priority 2 This code is to be used when there is a disturbance (i.e. verbal and/or physical confrontation where there are no weapons of any kind being used) occurring in or on school property. Dispatchers will ensure that a street supervisor in addition to an EPW or two RPC's are sent to all calls for any disturbance in or on school property. If there are no EPW's or RPC's available, a street supervisor will still be dispatched and notified of Zero Car status. If this call is being made by a Police Officer on a school detail, try and get the exact location of where he/she is in or around the school and if they need an Assist. If they need and Assist speed dial J-Band (PRESS [Assist/Officer] DIRECT CONNECT BUTTON) and give them the necessary information. If they do not need an Assist, just additional back up, put the assignment in as a PBACK. Enter all necessary information into the Remarks, and being the assignment to the attention of a supervisor as quickly as possible.

Question 25

DSEPTA

Answer 25

Disturbance on/at SEPTA Priority 2 This code is to be used for disturbances (i.e. verbal and/or physical confrontation where there are no weapons of any kind being used) on Septa vehicles/property, such as fights, fare dispute (not taxis), help signs, or the flashing yellow lights. If the assignment is of a higher priority, please enter using the higher priority Event Type, and enter on Septa vehicle property, in the remarks section.

Question 26

GUNSHT

Answer 26

Gunshots Priority 2 This code is used when a caller states the he/she had heard gunshots coming from a certain location, but hasn't seen anyone with a gun. Remember: if the caller states that they saw someone with a gun or firing of shots but can not give a description, put the assignment in as a Person with a gun(PGUN).

Question 27

HCACC

Answer 27

Hospital Case Auto Accident Priority 2 This code is used when the caller states that there is a report of an auto accident and there is or may be injuries involved.

Question 28

HC

Answer 28

Hospital Case Priority 2 This code is to be used when the caller states that someone is either sick or injured who requires immediate medical attention or transportation to the nearest hospital. Police will be dispatched to all relevant HC's regardless if rescue responds.

Question 29

IVPER

Answer 29

``` Investigate Person(s) Priority 2 ``` This code will be used when a caller states someone is in their yard or alley and acting suspicious, but are not as yet trying to gain entrance to anyone's property. This code will also be used when a caller states a person(s) is acting suspicious on the highway. On this type of call it is important to get a description, i.e. physical and clothing.

Question 30

JUVPRS

Answer 30

Juvenile Prisoner Priority 2 This code should only be entered by personnel assigned to Administrative Phones. It involves only juvenile prisoners that have been arrested and processed and are awaiting transportation to the Youth Study Center and the 6 hour rule applies.

Question 31

MALM

Answer 31

Medical Alarm Priority 2 This call will come from an alarm company. Usually the caller will state they have a medical alarm, and they are not sure what is wrong with the person. The assignment will be entered MALM with the appropriate remarks including alarm company information.

Question 32

MCHILD

Answer 32

Missing Child Tender age Priority 2 This code is used when a child under 10 years of age is missing. Try and get a description, last place child was seen, and how long the child has been missing. This code will also be used when a person 10 years or older is reported missing and they are enrolled in the Safety Net by Lo-Jack program. All persons 10 years of age or older being reported missing use the code MSPER. NOTE: we do not have any type of waiting period for reporting a person missing.

Question 33

HLDPRS

Answer 33

Holding Prisoner Priority 2 This code is to be used when Store security has a prisoner who is being held in a secure facility. If a civilian states that he/she is holding a prisoner, ascertain the nature of the crime and use the appropriate Event Type.

Question 34

RPTABD

Answer 34

Report of Abduction Priority 2 This code is to be used when someone, child or adult has been taken against his/her will and it occurred more than 15 minutes ago. If the assignment is a custody dispute, enter this information in the remarks section.

Question 35

RPTASL

Answer 35

Report of a Prior Assault Priority 2 This code is to be used when the caller states that he/she was assaulted. The assault occurred more than 15 minutes ago, and the perpetrator is no longer on the scene. This includes reports where the complainant is calling from a hospital, doctor's office, etc. exception: if the assault is a result of a domestic incident, follow the rules for DOM.

Question 36

RPTROB

Answer 36

Prior Robbery Priority 2 This code will be used when the caller indicates to you that he was robbed sometime ago. The rule of thumb for using this Event type should be when 15 minutes or more has elapsed since the robbery occurred. If in doubt as to whether to use the Robbery in Progress code, confer with your supervisor to determine the appropriate code. A robbery is a theft that occurred as a result of force, threat, or violence, whether real or implied.

Question 37

RPTRPE

Answer 37

Prior rape Priority 2 This code is to be used when a caller is reporting a prior rape. That is a rape that happened last night or yesterday, and the complainant is just reporting it now. If the complainant states the rape occurred an hour or so ago, or even a half-hour, attempt to find out when the perpetrator actually left the scene. He may have stayed around and burglarized the residence, and may not have actually fled the scene until just a few minutes ago. In any case, try to get flash information both in the Rape in Progress and Report of Rape call.

Question 38

VIP

Answer 38

Vandalism in progress Priority 2 The code is used to report the intentional destruction or vandalism of property in progress.

Question 39

BALM

Answer 39

Burglary Alarm Priority 3 This call will usually come from an alarm company. On some occasions it may come from a neighbor or someone In the area that hears the alarm going off. It refers to a business or residence that activated an alarm, which indicates that they are being burglarized. This type of alarm will always be entered by udon the Alarm Mask.

Question 40

AUTOCC

Answer 40

Investigate Auto Occupied Priority 3 This code will be used when a caller wants to report a vehicle that is occupied by a person(s) and it appears to be suspicious. Vehicles that appear to be suspicious or present a hazard to the public, and are not occupied will be coded Investigate Auto(IVAUT).

Question 41

AACC

Answer 41

Auto Accident Priority 3 This code will be used when the caller states that a vehicle struck another vehicle or fixed object and they are requesting police to respond, or when a vehicle needs to be towed, or one of the vehicles left he scene. See (ACINFO) 5 pg.38 and SOP #122.

Question 42

DBUSN

Answer 42

Disturbance Business Priority 3 This code is to be used when a caller states tree is a disturbance inside of business, (ie verbal and/or physical confrontation where there are no weapons of any kind being used). The name or type of business will be entered in the remarks section.

Question 43

DHSE

Answer 43

Disturbance House Priority 3 This code will be used when a caller states there is a disturbance inside of a private residence, (i.e. verbal and/or physical confrontation where there are no weapons of any kind being used), and the dispute does not involve family or household members. Example: landlord tenant disputes; disputes between neighbors Disputes involving family or household members where the person causing the disturbance has left the scene will be coded Disturbance House.

Question 44

DHWYF

Answer 44

Disturbance Highway Fight Priority 3 This code is to be used when a caller states that there is a fight (i.e. verbal and/or physical confrontation where there are no weapons of any kind being used) on the street. Find out approximately how many are involved.

Question 45

DRUGS

Answer 45

Drugs outside only (Dealing/Selling) Priority 3 This code will be used when a caller states there are drug dealings taking place on the highway or in public view. If in a vacant/abandoned property, use IVPER. If in a private residence, enter call as (NARCIN) and connect to DPR.

Question 46

LOCAL

Answer 46

Local Fire Priority 3 All calls relative I fires of any nature, such as, "I want to report a fire.", "I see or smell smoke.", or "I smell gas." Will be immediately connected to Fire Board (PRESS [Fire/EMS] DIRECT CONNECT BUTTON). Whole doing this you may ask caller for the location of the fire in order to verify the caller's location through "CCI" with proximity to fire location. Police call takers will remain on the line to ascertain and verify the location and any other pertinent information in order to enter the job into the computer, so police equipment can be dispatched. Call takers WILL NOT, repeat WILL NOT take down any particulars of the fire other than "EXACT LOCATION" when they receive the phone call. They are to CONNECT THE CALL to fire radio, IMMEDIATELY! Also use this code for collapsing buildings. If the caller states someone is inside the property, the event type (LPT) Local people trapped will be used.

Question 47

MSPER

Answer 47

Missing person Priority 3 This code will be used when a caller states a person is missing and their whereabouts is unknown, especially if that person has mental or physical impairments, suicidal, etc... This code is not used if the person is under ten years of age, or if the person is enrolled in the Safety Bet by Lo-Jack program. (MCHILD) Note: there is no set time limitation on reporting a person missing.

Question 48

RPTBUR

Answer 48

Report of Burglary Priority 3 This code will be used when the caller states he/she has just returned to his/her business or residence and has found that the property was enters illegally and that he/she is sure the perpetrator/s are not on the scene.

Question 49

RTHEFT

Answer 49

Report of theft Priority 3 This code is to be used when the caller states that the item(s) taken include(s) Explosives,City Property, items valued in excess of $10,000.00 and reports of fraud. In any one of these cases, the job will be entered so that a car can be dispatched.

Question 50

SDUMP

Answer 50

``` Short Dumping(In Progress) Priority 3 ``` This code is used when a caller states someone is dumping trash, tires or debris on the highway, vacant lots, etc. If the incident occurred more than 15 minutes prior, the assignment will be sent to DPR.

Question 51

SICK

Answer 51

``` Sick Assistance (remarks) Priority 3 ``` This code is used when a caller states they need help with an ill person (fallen and can't get up). This code will not be used if there are any injuries or life threatening circumstances. See HC

Question 52

STLGUN

Answer 52

Stolen Gun Priority 3 This code will be used when a caller wants to report their gun has been lost or stolen and it occurred more than 15 min prior.

Question 53

VDOG

Answer 53

Vicious Dog Priority 3 This code is to be used when a caller states a dog is acting as if it will bite someone, whether it is on a leash or running free. The owner may be on location.

Question 54

AUTRK

Answer 54

Auto operating recklessly Priority 4 This code is to be used when a caller states someone is driving a vehicle in a reckless manner, i.e. speeding, swerving, passengers hanging out if vehicle, etc. Anytime a vehicle is being operated in a manner that is a danger to the public.

Question 55

CPOL

Answer 55

Complaint Against Police Priority 4 This code is used when someone is complaining about an officer's/call taker's conduct or service. I the complaint is against a call taker or a police officer, transfer to a phone supervisor. Tho call will not be referred to the district. *Ask if they need a street or room supervisor*

Question 56

CWB

Answer 56

Check on the well being Priority 4 This code will be used when a caller states that someone has not been seen in an inordinate time, ie Neighbor or family member has not heard or seen someone who they normally would see or hear from regularly. Get the name and phone number of the caller in the event a notification has to be made. Ask if someone can meet Police at the location.

Question 57

DANHWY

Answer 57

Dangerous Highway Condition Priority 4 This code is to be used when a caller states there is a hazardous condition on a highway: for example, a street cave in, missing inlet covers, large holes in the street, or icing conditions.

Question 58

FALM

Answer 58

Fire Alarm Priority 4 This type of call normally comes from an alarm company, (but sometimes from the occupant(s)) and will be treated a a a local; however, the code will be entered as FALM with the appropriate information entered in the remarks section, eg location and alarm company information. *Smoke detectors will be coded as LOCAL*

Question 59

ILPKG

Answer 59

Illegal Parking Priority 4 This code is to be used when a caller states there is an illegally parked car in the area. Get the make and color of the vehicle. *How is it illegally parked*

Question 60

IVANI

Answer 60

Investigate Injured Animal Priority 4 This code is to be used for investigation of injured animals: for example, a dog hit by a car.

Question 61

LSTOP

Answer 61

Livestop Priority 4 *This code is to be used by dispatchers only. When an officer is conducting a CS(car stop) and he/she informs the dispatcher over the radio that he/she is going to impound the vehicle, the dispatcher will change the event type from CS to LSTOP.

Question 62

LMUSIC

Answer 62

Loud Music Priority 4 This code is to be used for complaint so loud music, which is disturbing someone. *Go to the location where the music is coming from*

Question 63

MOFF

Answer 63

Meet Officer Priority 4 *Used by dispatchers only* This code is to be used when a police officer calls for another officer to meet him/her in service.

Question 64

MC

Answer 64

Meet Complainant Priority 4 This code is used for assignments that do not have an existing Event Type. The remarks section must be utilized to accurately describe the specific nature of the job. That is, Meet Complainant in reference to recovered stolen auto, returned missing person, death threats, racial or ethnic intimidation, etc... A Meet Complaint(MC) in ref. to gunshot or stabbing victim in a hospital emergency ward must be coded using the event type(RPTASL). If the doer is also in The hospital, the job should be entered as PGUN, PWEAP and contact your supervisor immediately.

Question 65

PLPKG

Answer 65

Private Lot Illegal Parking Priority 4 This code is to be used when a private tow company is preparing to tow an illegally parked vehicle from a private lot or driveway.

Question 66

RAUTO

Answer 66

Recovered Stolen Auto Priority 4 *This code is to be used by dispatchers only.* when an officer informs the dispatcher over the radio that he/she has recovered stolen auto, the dispatcher will change the eve net type to RAUTO, have the car switch to M Band, notify a radio supervisor and route the job to 52.

Question 67

STLNCR

Answer 67

Report of a stolen Car Priority 4 This code is used when a caller wants to report their vehicle stolen. The caller is calling from within the city limits and the theft occurred more than 15 minutes prior. See also Reports of Stolen Car(STLNCR) 6 DPR.

Question 68

VALM

Answer 68

Vehicle Alarm Priority 4 This code is used when a caller (neighbor/passerby only) states a vehicle alarm is sounding in the area. Ascertain from the caller if they are certain the alarm is coming from a vehicle and not a residence or business.

Question 69

3AAUTO

Answer 69

311 Abandoned Auto Priority 5 Autos that do not appear stolen. Usually older autos, damaged autos and autos with expired registration or state inspection stickers, or that are on a public highway (whether in front of the owner's residence or not) and are disabled for more than 48 hours. This also includes an auto that is left on private property for more than 48 hours whether disabled or not. *This call will be transferred to 311.*

Question 70

3DNHWY

Answer 70

311 Dangerous Highway Priority 5 This code will be used for potholes and other situations that do not require a police or fire response. *This call will be transferred to 311*

Question 71

3INFO

Answer 71

311 Information Request Priority 5 This code will be used for information request such as phone numbers, questions, etc... *This call will be transferred to 311*

Question 72

3IVPRM

Answer 72

311 Investigate Premises Priority 5 This code will be used when the caller states there is an abandoned property where no one is inside. *This call will be transferred to 311.*

Question 73

ACINFO

Answer 73

Accident Information Request Priority 5 This code will be used when the call taker supplies the caller with the appropriate Police District's phone number or address to report an auto accident.

Question 74

COURT

Answer 74

COURT Priority 5 *Used only by Dispatchers or administrative lines* This code is to be used when an RPC or EPW is out of service because the officer(S) are in court.

Question 75

CRANKC

Answer 75

Crank call cell phone Priority 5 This code is used when the call is an obvious crank call coming from a cellphone. The caller is playing with the phone, used profanity, and/or laughs or jokes on the phone.

Question 76

CRANKP

Answer 76

Crank call pay phone Priority 5 This code is used when the call is an obvious crank call coming from a pay phone. The caller is playing with the phone, used profanity, and/or laughs or jokes on the phone.

Question 77

CRANKR

Answer 77

Crank call private residence Priority 5 This code is used when the call is an obvious crank call coming from a private residence. The caller is playing with the phone, used profanity, and/or laughs or jokes on the phone.

Question 78

CS

Answer 78

Car stop Priority 5 *This code is used by dispatchers to denote a police officer is investigating an occupied auto, i.e. traffic stop, vehicle investigation (also see IVAUT, AUTOCC).

Question 79

DEAD

Answer 79

Dead Air Priority 5 This code is to be used by dispatchers only when informed by a police office over the air of a radio dead zone.

Question 80

DC

Answer 80

Disorderly Crowd Priority 5 This code is to be used when there is a report of pedestrians loitering on the highway when there is no disturbance involved, i.e. gambling, playing ball, etc...

Question 81

DELMES

Answer 81

Deliver Message Priority 5 *Used by dispatchers or administrative lines* This code is to be used when an RPC is out of service delivering a message: for example, to deliver court notice to a police officer that cannot be reached by phone.

Question 82

DISAUT

Answer 82

Disabled Auto Priority 5 This code is to be used when a motorist's vehicle is disabled and is blocking the highway. Get the location, make and color of vehicle.

Question 83

DK

Answer 83

Intoxicated Person Priority 5 This code is to be used by dispatchers only when informed by police officers over the air that thy have an intoxicated person on the highway

Question 84

ESCT

Answer 84

Money Escort Priority 5 This code is to be used when a business is transferring a large amount of money to a bank and requests a police escort. Get the name of the business and where they're going.

Question 85

FURTH

Answer 85

Further Investigation Priority 5 This code is used when an EPW or RPC is out of service on a further investigation of a previous report and does not need any additional District Control Numbers. This must be approved by a street supervisor and their badge number will be entered In the remarks section. Note: this code is not to be used by call takers.

Question 86

G

Answer 86

Gas Priority 5 This code is used by dispatchers to denote that an EPW or RPC is out of service refueling their vehicle.

Question 87

HCINFO

Answer 87

Hospital Case Information Priority 5 This code is used in all cases when Police are not going to respond. This is not to be used if there is any type of crime involved or an accident that needs a police report: example, a robbery report where the complainant is injured, an assault, or an auto accident.

Question 88

HQ

Answer 88

Headquarters Priority 5 This code is used when an EPW or RPC are going out of service at headquarters.

Question 89

HUC

Answer 89

Hang up from cell phone Priority 5 This code is used when someone calls 911 from a cell phone and hangs up prior to talking to the call taker and there are no audible indications that there is a problem; or the call is obviously not a crank call.

Question 90

HUP

Answer 90

Hang up from pay phone or business Priority 5 This code is used when someone calls 911 from a pay phone or business and hangs up prior to talking to the call taker and there are no audible indications that there is a problem; or the call is obviously not a crank call.

Question 91

HUR

Answer 91

Hang up from residence Priority 5 This code is used when someone calls 911 from a residence and hangs up prior to talking to the call taker and there are no audible indications that there is a problem; or the call is obviously not a crank call.

Question 92

INFO

Answer 92

Information/Advise -No Action Nec Priority 5 This code is used wen the caller needs/gives information only and police are not needed.

Question 93

IVAUT

Answer 93

Investigate Auto Priority 5 This code is to be used for the investigation of unoccupied autos or for Moving NCIC checks only. ``` If it is obvious from the information received from the caller that the vehicle is abandoned, use the code AAUTO unless one of the below exceptions exist. a) Vehicle presents a hazard. 1. Broken glass 2. Leaking fluids 3. Sharp edges 4. One or more tires/wheels are missing 5. Used for drug storage 6. Packed with trash/garbage 7. Is inhabited by rodents B) caller states vehicle may be stolen ```

Question 94

IVOBJ

Answer 94

Investigate Object Priority 5 This code is to be used for investigation of objects, which appear suspicious to the caller. This does not include devices that are explosive. See (BOMB)

Question 95

IVPRM

Answer 95

Investigate Premise Priority 5 This code is used when it is necessary to check houses or businesses for reasons, such as, persons in vacant houses, lights on in abandoned or close buildings or open property. If the caller is reporting someone inside a property, make sure this information is entered in the remarks section.

Question 96

LUN

Answer 96

Lunch Priority 5 *Used only by dispatchers* This code is used when an EPW or RPC is out of service for lunch.

Question 97

MECH

Answer 97

Vehicle Down Mechanical Priority 5 *Used only by Dispatchers and administrative lines* This code is used when an EPW or RPC is out of service for mechanical reasons.

Question 98

PDACC

Answer 98

Property Damage Auto Accident Priority 5 *This code is used by Administrative phone lines when an officer request a set of Walk-In District Control Numbers after completing an accident report.

Question 99

PRL

Answer 99

Personal Priority 5 *Used only by Dispatchers* This code is used when an RPC is out of service on a personal.

Question 100

PRIS

Answer 100

Transporting Prisoners Priority 5 *This code is not to be used for Juvenile Prisoner. Used only by Dispatchers and administrative lines* This code is used when an EPW is out of service transporting prisoners and no District Control Number is required: for example, transporting prisoners from one police facility to another.

Question 101

PW

Answer 101

Paper work Priority 5 *Used only by Dispatchers* This code is to be used when an EPW or RPC is out of service doing their paperwork.

Question 102

R

Answer 102

Report Priority 5 *Used only by Administrative Lines* This code is to be used when an EPW or RPC is given a message to call their headquarters or another unit (homicide, detectives, etc.)

Question 103

RADIO

Answer 103

Radio repairs Priority 5 *This assignment is normally handled by Admin Lines* This code is used when a police vehicle's radio is inoperable and the officer is either enroute to or at the radio repair facility.

Question 104

RELO

Answer 104

Relocate Auto Priority 5 This code is used when a police vehicle is put out of service to assist a police tow or parking authority vehicle in the relocation of an illegally parked auto or to clear the highway.

Question 105

REPO

Answer 105

``` Repossessed Auto (Admin Lines) Priority 5 ``` This is an administrative function conducted on the administrative lines where the district operations room personnel call for walk in numbers in reference to a repossessed auto. In the event a call is received thru 911 of a problem, the assignment will be entered as a DHWYF, and in remarks section, enter "meet repo man".

Question 106

SCHL

Answer 106

School Crossing Priority 5 *Used by Dispatchers an administrative lines* This is when a Patrol officer is conducting a school crossing service.

Question 107

SCOFF

Answer 107

SCOFFLAW Priority 5 This code is seldom used by dispatcher or call taker. Sometimes used administrative lines for walk-in numbers on an arrest of a person who has outstanding traffic tickets.

Question 108

SECCK

Answer 108

Security Check Priority 5 Used by dispatchers when an officer is signing logs, i.e. bank, drug store, etc...

Question 109

SLIPS

Answer 109

Pick up gun or crossing guard slips Priority 5 This code is used when caller states he/she has gun slips(from gun shops) or crossing slips(from school crossing guard) to be picked up.

Question 110

TFP

Answer 110

``` Traffic Post(Dispatcher) Priority 5 ``` Used by dispatcher to show an officer out of service directing traffic.

Question 111

TRAN

Answer 111

Transportation Assignment Priority 5 This code is primarily used by dispatchers to show an officer transport victims, fire or police personnel. Also used when an officer is transporting items for medical emergencies such as blood and body parts to a medical facility.

Question 112

TRFCON

Answer 112

Traffic congestion Priority 5 This code is used when an officer is needed for a traffic problem, i.e. major intersections, outside sporting events, etc...

Question 113

WAR

Answer 113

Serving Warrant Priority 5 Used by dispatch police to assist in serving of a warrant. Such as the warrant unit, detectives, etc.

Question 114

WASH

Answer 114

``` Car Wash(Dispatcher) Priority 5 ``` Used by dispatchers to take an officer out of service while the vehicle is being washed.

Question 115

DPR

Answer 115

Whenever an assignment is entered to be handled by "DPR" Differential Police Response, the following information must be entered: 1. Try to ascertain the location of the occurrence, if unable to do so and the complainant has an address inside the city, use the complainant's address to enter the Event. If an address inside the city limits can not be obtained then use 700 Race Street. REMEMBER: the complainant can be calling from anywhere in the United States or the world. 2. In remarks: The complainant's name, phone number of where they can reached within the next hour. (Be sure to include area code and/or country code) 3. Make sure you inform the complainant that an officer will call them back to take the report over the phone. NOTE: These codes are used even when there is a known doer and/or evidence is present. Never give out DPR's number.

Question 116

AAUTO (DPR)

Answer 116

``` Abandoned Auto (311) Priority 6 ``` This code will be used by Dispatchers and Administrative Personnel Only when informed by police officers that they need district control numbers (DC's) for AAUTO.

Question 117

AINFO (DPR)

Answer 117

Abandoned Auto Info Priority 6 An abandoned auto that presents no hazard and after checked for wants(if the auto has a tag on it). The DPR Unit will use this event type and record vehicle information on an abandoned auto slip. (311)

Question 118

ANIMAL (DPR)

Answer 118

Animal Complaints Priority 6 This code is to be used when a caller has a complaint about the conduct of an animal that is not placing a human in immediate physical danger.

Question 119

BDOG (DPR)

Answer 119

Barking Dog Priority 6 This code will be used to report complaints of a dog or dogs barking (This is a nuisance complaint only). NOTE: if a complainant states a dog is barking that does not normally bark, or he/she thinks something may be wrong inside or outside the premises or business, code the call using the correct event type to ensure that police are sent out.

Question 120

OTHER (DPR)

Answer 120

Other Complaints/Info/Questions Priority 6 Minor complaints involving other city agencies, information and questions that DPR can handle and do not require a police officer to be dispatched. (311)

Question 121

GRFITI (DPR)

Answer 121

Graffiti Complaints Priority 6 Not in progress. Writing on walls or other surfaces using words, symbols, or names. *if incident appears to be ethnic or racial, code as (MC) and explain in remarks.

Question 122

HARASS (DPR)

Answer 122

Report if Harassment Priority 6 Complaints of the harassment in person (which occurred more than 15 minutes prior) or by telephone (by known or unknown person/s). (Where there is no threat of immediate physical injury). If a caller states they are receiving Death Threats, the assignment will be coded Meet Complainant (MC) and enter this information in remarks section. *If there's a custody/restraining order make it a DOM.

Question 123

HYD (DPR)

Answer 123

Open Fire Hydrant Priority 6 This code will be used for any illegally opened or damaged hydrants that are leaking. DPR Unit will notify the water department.

Question 124

LPROP (DPR)

Answer 124

Lost property Priority 6 This code is used when someone reports property lost in an unknown manner. Such as a wallet, pocketbook, etc... This does not include Guns or City Property.

Question 125

LTAGS (DPR)

Answer 125

Lost tags Priority 6 This code is used when a caller states the license plate is missing/stolen from their vehicle, and does not know how it occurred.

Question 126

LDTNT (DPR)

Answer 126

This code is used when a problem is reported between a landlord and tenant that is, not in progress.

Question 127

MPROP (DPR)

Answer 127

Missing Property Priority 6 This code is used when the caller states their property is missing from his/her residence and the person reporting it has no idea of how it occurred. *This does not include Guns or City Property.*

Question 128

NARCIN (DPR)

Answer 128

Narcotic Sales - Inside Priority 6 This code is used when a caller wants to report Drug Sales inside a residence or business. Inform the caller that the call is being connected to the DPR Unit and immediately connect the call to DPR. Point and click the DIRECT CONNECT [DPR] BUTTON; this will automatically create a three-way call. Ascertain the position of the DPR operator and his/her badge number, enter this information in the remarks section of the CAD and route the assignment to his/her DPR position. *This is the only priority 6 you connect to speak to DPR directly*

Question 129

NDISP (DPR)

Answer 129

Neighbor Dispute Priority 6 This code is used when someone is having a problem with a neighbor, not in progress.

Question 130

PACC (DPR)

Answer 130

Report of Prior Auto Accident Priority 6 This code is to be used when a caller wishes to report a prior auto accident (no injuries, no towing, "not a leaving the scene or hit and run", no city vehicles or property involved) when no AA-500(officers PW for an AACC) is required.

Question 131

STLNCR (DPR)

Answer 131

Report if Stolen Car Priority 6 Over 15 minutes and the complainant is calling from outside the city to report a vehicle which was stolen from inside the city.

Question 132

RPTVAN (DPR)

Answer 132

Report Vandalism Priority 6 This code is used when a caller wants to report damage to property caused by vandals, i.e. broken windows.

Question 133

SDUMP (DPR)

Answer 133

Short dumping- Not in progress Priority 6 This code is used when a caller wants to report the dumping of trash, or any other material onto public or private property, which occurred more than 15 minutes prior. This is not in progress. If not in progress, then the call taker will change the priority code to (6) and send the assignment to DPR.

Question 134

THEFT (DPR)

Answer 134

Theft Reports Priority 6 This code is used when a caller states they had items that were obviously stolen by person(s) known or unknown to the caller. This code is also used when the time factor has exceeded 15 minutes from last time the items were known to be intact. This will also include items taken from inside or outside of a vehicle. * This does not include reports of stolen guns, explosives, City Property; items valued in excess of $10,000.00, reports of fraud.