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C2M Certification > C2M Certification v0.2 > Flashcards

C2M Certification v0.2 Flashcards

1
Q
  1. Which of the following describes the correct order of execution of algorithms during bill completion?
A 
SA Type pre-bill completion, 
Customer Class pre-bill completion, 
SA Type Bill Completion, 
Customer Class Bill Completion, 
Customer Class Post Bill Completion
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2
Q
  1. Which of the following entities hold the demographic and geographic information, financial info, billing, etc.
A

Account, Person, Premise, Service Point, Service Agreement

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3
Q
  1. Which of the following objects controls what is to be done for an overpayment?
A

Customer Class

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4
Q
  1. Which of the following results to multiple Bill Calculation Headers?
A

Multiple Rate Version Calculation Group

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5
Q
  1. Which of the following statement best describes the Adjustment Approval Profile:
A

Controls if an adjustment requires approval before being frozen

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6
Q
  1. How does the base Payment Distribution algorithm work?
A

Distribute payments by SA Type Payment priority & debt age

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7
Q
  1. What happens when the source of the financial transaction is canceled?
A

A reversal financial transaction is created

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8
Q
  1. At an instant in time, how many meters can be installed at a service point?
A

One

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9
Q
  1. How many Service Agreements can be linked in a Severance Process?
A

One

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10
Q
  1. What are the three categories of IMD Exceptions:
A

Terminate, Issue, Information

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11
Q
  1. Which three of the following are true for a Payment Arrangement Request?
A

Create a Payment Arrangement SA, ?, ? (I forgot the other two)

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12
Q
  1. Which of the following is true about the Account Balance
A

An account’s balance is equal to the sum of the FTs linked to its SAs

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13
Q
  1. Which of the following are true about Subtractive and Consumptive reading?
A

Subtractive MC’s usage = End Measurement minus Start Measurement.
Consumptive MC’s usage = Measurement

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14
Q
  1. Which statements are true for Account?
A

Do not select: Account will Expire

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15
Q
  1. Which status of Bill Segment can be regenerated?
A

Freezable and Error

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16
Q
  1. Which is true for relationship of Payment Event and Tenders?
A

Number of Tenders depends on number of type of payments created

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17
Q
  1. How many bill segment-related transactions related to Payment Arrangement?
A

Depending on number of bills that will cover the total amount of the Payment Arrangement

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18
Q
  1. How many bill segment-related transactions related to Pay Plans?
A

none

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19
Q
  1. How many install events exist for previous year when meter exchange occurred in previous year?
A

two (e.g. 1 install event per meter (old and new))

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20
Q
  1. If the IMD is already visible in C2M portal but not yet finalized, which validation can be assumed already passed?
A

Critical validation

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21
Q
  1. Which BO executes the validation upon receiving the IMD from head-end system?
A

IMD Seeder

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22
Q
  1. When adding additional critical validations to the IMD before subjecting it to VEE, where should these be added?
A

IMD Seeder – Lifecycle (other options will be: IMD Seeder – Options, etc)

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23
Q
  1. How you ensure that the VEE group/rule are executed?
A

Set up fallback VEE group

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24
Q
  1. Which 2 configurations can be set-up if a rule is only applicable to 1 of 2 meters for a certain condition?
A

Configure 2 VEE group, Create Eligibility criteria

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25
Q
  1. What is the correct flow from IMD to creation of usage?
A

Load Initial Measurements -> Validate Edit Estimate (VEE) Initial Measurements -> Create Final Measurements -> Calculate Usage

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26
Q
  1. Which is needed to establish with Service Provider before Usage Transactions can be created?
A

Usage Subscription

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27
Q
  1. Which information are required to execute Get Scalar Details usage rule?
A

?? not sure if this should be UOM / TOU / SQI

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28
Q
  1. Which are true for components?
A

Attached to asset, cannot be install to location, also has a disposition

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29
Q
  1. What happens when a financial transaction is cancelled?
A

New reversion financial transaction is created

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30
Q
  1. Which drives number of Bill Segment calculation header?
A

Rate version of Calculation Group

31
Q
  1. Where can proration be configured?
A

Rate Schedule, Bill Factor, and Rate Version Calculation Group (??)

32
Q
  1. Where to configure which usage need to be measured?
A

Measuring Component Type

33
Q
  1. Which is true for measurements?
A

Related to final measurements are used to calculate usage. Other options will try to flip the order like ‘usage is needed to calculate final measurement’.

34
Q
  1. What can be done by enable service order?
A

connect SP, install device, turn ON device, Check Measurement exists

35
Q
  1. What needs to set-up when creating a new BO to maintain its contents?
A

Related to Display SS and Maint UI maps

36
Q
  1. Aside from set of procedures and careful handling instructions for Specifications, what can be used to provide information about specifications?
A

Attributes

37
Q
  1. What are the attributes or measuring components?
A

Channel Id and Multiplier (choices may vary, review other possible attributes of MCs)

38
Q
  1. What are the different Service Order Types/Processes?
A

Enable Service, Disable Service, Cut for Non Payment, Reconnect, Exchange Meters, Back to Back Service

39
Q
  1. When is Meter Multiplier applied?
A

Pre-VEE / Prepare for VEE

40
Q
  1. What can “Are SP/Device ready algorithm” do?
A

Customer Device Compatibility Check, Connect SP and/or Install Device, Connect Device, Check for Measurement, Update US/SP Start Date Time

Note: It cannot “Create Service Point”, “Create Device”, etc, which are the other choices for this question

41
Q
  1. What immediately happens when payments are canceled?
A

Reversal FT is created.

42
Q
  1. What should be setup in order to send bill /subscription to customer?
A

Account Contact Preference

43
Q
  1. Which of the following are true about the FT creation algo/or what does it control?
A

Whether current and/or payoff balances are affected by the FT
How GL entries are created

44
Q
  1. If a company has scalar devices with different registers for outgoing and incoming kwh measurements, how should you implement this in C2M?
A

1 device and multiple MCs

45
Q
  1. Which of the following is Connect SP/Install Device algo is capable of?
A

Sending a smart meter command

Incorrect: Create SP, Create Device

46
Q
  1. What is the correct sequence from creating initial measurement data to calculating usage?
A
  1. Load Initial Measurements
  2. Critical validations
  3. Normalize measurement (pre-VEE) using Validation, editing and estimation to get final measurements (post-VEE)
  4. Calculate usage using the final measurements
47
Q
  1. Something about collection process and collection criteria..
A
  • Collection Class Control
48
Q
  1. Aside from procedures, handling instructions, Specifications can define which about assets..
A

Attributes

49
Q
  1. Which of the following are true about Specifications and Assets?
A

A single specification can be used on many assets
A specification may contain peer specifications
(I forgot the other choices)

50
Q
  1. What can be defined in Adjustment Type? Choose three.
    - Valid SA Types for the Adjustment
    - Rate that will be used in creating Adjustment
    - How Adjustment will be displayed on Bill
    - Related Adjustment Type Profile
    - Default Adjustment Amount
A
  • Rate that will be used in creating Adjustment
  • How Adjustment will be displayed on Bill
  • Default Adjustment Amount

Other correct information (choices here cycle): CIS Division the adjustment can be applied within, approval profile, characteristics

51
Q
  1. Where to disable the proration
    - Bill factor
    - Calculation Rule
    - Calc Rule Bo
    - Rate Schedule
    - Rate Version Configuration Group
A
  • Bill factor
  • Calculation Rule
  • Rate Schedule
52
Q
  1. How many tenders in a Payment Event
A

One per Payment form

53
Q
  1. Choose 2 required configuration for Device Type for the two devices (something like that)
    Provided
    GAS Manual meter
    Electric Smart meter
A
  • Service Type

* Business Object

54
Q
  1. Measurement Component fields
    - Badge and serial Number
    - Model and badge
    - Channel Multiplier and Channel Id
A
  • Channel Multiplier and Channel Id
55
Q
  1. What automatically happens when a payment is canceled?
A

Create a reversal FT

56
Q
  1. Where is the configuration for Overpayment Distribution located?
A

Customer Class

57
Q
  1. When is IMD Critical Validation is triggered?
A

Pre-VEE

58
Q
  1. Where do you configure “date breaks” - breaking up of usage into sub-periods?
A

Usage Transaction

59
Q
  1. Which three of the following are true for a Payment Arrangement Request?
    - Creates a Payment Arrangement SA
    - Will hold debt transferred from the Customer’s delinquent bills upon creation of a PA
    - Appears on Customer’s Bills (creates unmatched Bill Segment FTs)
    - Determines if a Pay Plan or Payment Arrangement will be created
A
  • Creates a Payment Arrangement SA
  • Will hold debt transferred from the Customer’s delinquent bills upon creation of a PA
  • Appears on Customer’s Bills (creates unmatched Bill Segment FTs)
60
Q
  1. How many Service Points can a Usage Subscription reference?
A

One or more

61
Q
  1. Valid attributes to define bill determinant calculations for a usage subscription
    - Factor Override
    - VEE Rule
    - Usage Rule
    - TOU Map
A
  • Factor Override
  • Usage Rule
  • TOU Map
62
Q
  1. Where do you define the recipient of the usage / bill determinant?
A

Usage Subscription

63
Q
  1. Which of the following are true for the relationship between Assets and Components
A

Components are a class of Assets.
Components cannot be installed on their own at a location, but can be received, tracked, or inspected like any other Asset.
Components and Assets have dispositions
(False options contradict those that are true e.g. Components are not Assets…)

64
Q
  1. Situation presented involves an IMD To Do Entry and retrying an IMD that fails validation every 30 minutes?
A

Read BO values (automated retry, next retry, retry until date,…) using an algorithm of type D1-IMD-RETRY

65
Q
  1. In addition to the “as measured” value, final measurements can record up to how many “derived values”?
A

10

66
Q
  1. Which of the following are valid Asset dispositions?
A

Attached, In Service, Installed, In Receipt, In Repair, In Stores, Out of Service, Pending Disposition, Rejected, Retired

67
Q
  1. Which of the following are not true for Measuring Components
A
  • Types of MCs include Physical, Standalone, Scratchpad, and TOU.
  • Seconds-per-interval is measured by Scalar MCs.
68
Q
  1. What can be defaulted by an SA’s Start Options
A

Contract Terms, Rate Schedule, Terms & Conditions

Choices vary per exam, review other fields that can be defaulted

69
Q
  1. Which entity defines the type of collection process to start based on age of debt, amount of debt and type of customer?
    - Debt Class
    - Collection Class
    - Collection Class Control
    - Customer Class
A
  • Collection Class Control
70
Q
  1. What causes multiple bill lines for Rate Component in a calculation header?
    - Change in Rate Schedule
    - Change in Rate Component
    - Change in Bill Factor
    - Changes in Rate Schedule and Rate Component
    - Changes in Rate Component and Bill Factor
A
  • Change in Bill Factor
71
Q
  1. Which base algorithm plug in spot can call rate application?
    - Bill Segment Type – Bill Segment Create
    - Adjustment Type – Generate Adjustment
    - Billable Charge Template
    - Bill Segment Type - Bill Segment FT Creation
    - Adjustment Type – Adjustment FT Creation
A

Adjustment Type – Generate

72
Q
  1. When a customer has a specific price for a defined quantity which is different to other
    customers, where is this specific price for the related Bill Factor defined?
A

Service Agreement – Contract Value

73
Q
  1. What correctly describes the possible causes of price proration? (Choose the best answer.)
A

Changes in Rate Version Calculation Group and Bill Factor

74
Q
  1. Which three of the following are true about Usage Subscription?
A

Usage Subscription can have multiple SPs, ?, ?

C2M Certification (3 decks)

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