C2M Certification v0.2 Flashcards
1
Q
- Which of the following describes the correct order of execution of algorithms during bill completion?
A
SA Type pre-bill completion, Customer Class pre-bill completion, SA Type Bill Completion, Customer Class Bill Completion, Customer Class Post Bill Completion
2
Q
- Which of the following entities hold the demographic and geographic information, financial info, billing, etc.
A
Account, Person, Premise, Service Point, Service Agreement
3
Q
- Which of the following objects controls what is to be done for an overpayment?
A
Customer Class
4
Q
- Which of the following results to multiple Bill Calculation Headers?
A
Multiple Rate Version Calculation Group
5
Q
- Which of the following statement best describes the Adjustment Approval Profile:
A
Controls if an adjustment requires approval before being frozen
6
Q
- How does the base Payment Distribution algorithm work?
A
Distribute payments by SA Type Payment priority & debt age
7
Q
- What happens when the source of the financial transaction is canceled?
A
A reversal financial transaction is created
8
Q
- At an instant in time, how many meters can be installed at a service point?
A
One
9
Q
- How many Service Agreements can be linked in a Severance Process?
A
One
10
Q
- What are the three categories of IMD Exceptions:
A
Terminate, Issue, Information
11
Q
- Which three of the following are true for a Payment Arrangement Request?
A
Create a Payment Arrangement SA, ?, ? (I forgot the other two)
12
Q
- Which of the following is true about the Account Balance
A
An account’s balance is equal to the sum of the FTs linked to its SAs
13
Q
- Which of the following are true about Subtractive and Consumptive reading?
A
Subtractive MC’s usage = End Measurement minus Start Measurement.
Consumptive MC’s usage = Measurement
14
Q
- Which statements are true for Account?
A
Do not select: Account will Expire
15
Q
- Which status of Bill Segment can be regenerated?
A
Freezable and Error
16
Q
- Which is true for relationship of Payment Event and Tenders?
A
Number of Tenders depends on number of type of payments created
17
Q
- How many bill segment-related transactions related to Payment Arrangement?
A
Depending on number of bills that will cover the total amount of the Payment Arrangement
18
Q
- How many bill segment-related transactions related to Pay Plans?
A
none
19
Q
- How many install events exist for previous year when meter exchange occurred in previous year?
A
two (e.g. 1 install event per meter (old and new))
20
Q
- If the IMD is already visible in C2M portal but not yet finalized, which validation can be assumed already passed?
A
Critical validation
21
Q
- Which BO executes the validation upon receiving the IMD from head-end system?
A
IMD Seeder
22
Q
- When adding additional critical validations to the IMD before subjecting it to VEE, where should these be added?
A
IMD Seeder – Lifecycle (other options will be: IMD Seeder – Options, etc)
23
Q
- How you ensure that the VEE group/rule are executed?
A
Set up fallback VEE group
24
Q
- Which 2 configurations can be set-up if a rule is only applicable to 1 of 2 meters for a certain condition?
A
Configure 2 VEE group, Create Eligibility criteria
25
25. What is the correct flow from IMD to creation of usage?
Load Initial Measurements -> Validate Edit Estimate (VEE) Initial Measurements -> Create Final Measurements -> Calculate Usage
26
26. Which is needed to establish with Service Provider before Usage Transactions can be created?
Usage Subscription
27
27. Which information are required to execute Get Scalar Details usage rule?
?? not sure if this should be UOM / TOU / SQI
28
28. Which are true for components?
Attached to asset, cannot be install to location, also has a disposition
29
29. What happens when a financial transaction is cancelled?
New reversion financial transaction is created
30
30. Which drives number of Bill Segment calculation header?
Rate version of Calculation Group
31
31. Where can proration be configured?
Rate Schedule, Bill Factor, and Rate Version Calculation Group (??)
32
32. Where to configure which usage need to be measured?
Measuring Component Type
33
33. Which is true for measurements?
Related to final measurements are used to calculate usage. Other options will try to flip the order like ‘usage is needed to calculate final measurement’.
34
34. What can be done by enable service order?
connect SP, install device, turn ON device, Check Measurement exists
35
35. What needs to set-up when creating a new BO to maintain its contents?
Related to Display SS and Maint UI maps
36
36. Aside from set of procedures and careful handling instructions for Specifications, what can be used to provide information about specifications?
Attributes
37
37. What are the attributes or measuring components?
Channel Id and Multiplier (choices may vary, review other possible attributes of MCs)
38
38. What are the different Service Order Types/Processes?
Enable Service, Disable Service, Cut for Non Payment, Reconnect, Exchange Meters, Back to Back Service
39
39. When is Meter Multiplier applied?
Pre-VEE / Prepare for VEE
40
40. What can “Are SP/Device ready algorithm” do?
Customer Device Compatibility Check, Connect SP and/or Install Device, Connect Device, Check for Measurement, Update US/SP Start Date Time
Note: It cannot “Create Service Point”, “Create Device”, etc, which are the other choices for this question
41
41. What immediately happens when payments are canceled?
Reversal FT is created.
42
42. What should be setup in order to send bill /subscription to customer?
Account Contact Preference
43
43. Which of the following are true about the FT creation algo/or what does it control?
Whether current and/or payoff balances are affected by the FT
How GL entries are created
44
44. If a company has scalar devices with different registers for outgoing and incoming kwh measurements, how should you implement this in C2M?
1 device and multiple MCs
45
45. Which of the following is Connect SP/Install Device algo is capable of?
Sending a smart meter command
| Incorrect: Create SP, Create Device
46
46. What is the correct sequence from creating initial measurement data to calculating usage?
1. Load Initial Measurements
2. Critical validations
3. Normalize measurement (pre-VEE) using Validation, editing and estimation to get final measurements (post-VEE)
4. Calculate usage using the final measurements
47
47. Something about collection process and collection criteria..
- Collection Class Control
48
48. Aside from procedures, handling instructions, Specifications can define which about assets..
Attributes
49
49. Which of the following are true about Specifications and Assets?
A single specification can be used on many assets
A specification may contain peer specifications
(I forgot the other choices)
50
50. What can be defined in Adjustment Type? Choose three.
- Valid SA Types for the Adjustment
- Rate that will be used in creating Adjustment
- How Adjustment will be displayed on Bill
- Related Adjustment Type Profile
- Default Adjustment Amount
- Rate that will be used in creating Adjustment
- How Adjustment will be displayed on Bill
- Default Adjustment Amount
Other correct information (choices here cycle): CIS Division the adjustment can be applied within, approval profile, characteristics
51
51. Where to disable the proration
- Bill factor
- Calculation Rule
- Calc Rule Bo
- Rate Schedule
- Rate Version Configuration Group
- Bill factor
- Calculation Rule
- Rate Schedule
52
52. How many tenders in a Payment Event
One per Payment form
53
53. Choose 2 required configuration for Device Type for the two devices (something like that)
Provided
GAS Manual meter
Electric Smart meter
* Service Type
| * Business Object
54
54. Measurement Component fields
- Badge and serial Number
- Model and badge
- Channel Multiplier and Channel Id
- Channel Multiplier and Channel Id
55
55. What automatically happens when a payment is canceled?
Create a reversal FT
56
56. Where is the configuration for Overpayment Distribution located?
Customer Class
57
57. When is IMD Critical Validation is triggered?
Pre-VEE
58
58. Where do you configure "date breaks" - breaking up of usage into sub-periods?
Usage Transaction
59
59. Which three of the following are true for a Payment Arrangement Request?
- Creates a Payment Arrangement SA
- Will hold debt transferred from the Customer’s delinquent bills upon creation of a PA
- Appears on Customer’s Bills (creates unmatched Bill Segment FTs)
- Determines if a Pay Plan or Payment Arrangement will be created
- Creates a Payment Arrangement SA
- Will hold debt transferred from the Customer’s delinquent bills upon creation of a PA
- Appears on Customer’s Bills (creates unmatched Bill Segment FTs)
60
60. How many Service Points can a Usage Subscription reference?
One or more
61
61. Valid attributes to define bill determinant calculations for a usage subscription
- Factor Override
- VEE Rule
- Usage Rule
- TOU Map
- Factor Override
- Usage Rule
- TOU Map
62
62. Where do you define the recipient of the usage / bill determinant?
Usage Subscription
63
63. Which of the following are true for the relationship between Assets and Components
Components are a class of Assets.
Components cannot be installed on their own at a location, but can be received, tracked, or inspected like any other Asset.
Components and Assets have dispositions
(False options contradict those that are true e.g. Components are not Assets…)
64
64. Situation presented involves an IMD To Do Entry and retrying an IMD that fails validation every 30 minutes?
Read BO values (automated retry, next retry, retry until date,…) using an algorithm of type D1-IMD-RETRY
65
65. In addition to the "as measured" value, final measurements can record up to how many "derived values"?
10
66
66. Which of the following are valid Asset dispositions?
Attached, In Service, Installed, In Receipt, In Repair, In Stores, Out of Service, Pending Disposition, Rejected, Retired
67
67. Which of the following are not true for Measuring Components
- Types of MCs include Physical, Standalone, Scratchpad, and TOU.
- Seconds-per-interval is measured by Scalar MCs.
68
68. What can be defaulted by an SA’s Start Options
Contract Terms, Rate Schedule, Terms & Conditions
| Choices vary per exam, review other fields that can be defaulted
69
69. Which entity defines the type of collection process to start based on age of debt, amount of debt and type of customer?
- Debt Class
- Collection Class
- Collection Class Control
- Customer Class
- Collection Class Control
70
70. What causes multiple bill lines for Rate Component in a calculation header?
- Change in Rate Schedule
- Change in Rate Component
- Change in Bill Factor
- Changes in Rate Schedule and Rate Component
- Changes in Rate Component and Bill Factor
- Change in Bill Factor
71
71. Which base algorithm plug in spot can call rate application?
- Bill Segment Type – Bill Segment Create
- Adjustment Type – Generate Adjustment
- Billable Charge Template
- Bill Segment Type - Bill Segment FT Creation
- Adjustment Type – Adjustment FT Creation
Adjustment Type – Generate
72
72. When a customer has a specific price for a defined quantity which is different to other
customers, where is this specific price for the related Bill Factor defined?
Service Agreement – Contract Value
73
73. What correctly describes the possible causes of price proration? (Choose the best answer.)
Changes in Rate Version Calculation Group and Bill Factor
74
75. Which three of the following are true about Usage Subscription?
Usage Subscription can have multiple SPs, ?, ?
