C.1 Organizations and Organization Theory Flashcards
1
Q
five basic parts of an org
A
- top management
- middle management
- tech support staff
- admin support staff
- tech core
2
Q
elements of efficient performance
A
- vertical, functional groupings
- tasks are routine and narrowly defined
- formal control systems to manage complex info
- top mgmt is competitive
- culture may become rigid form having been successful in stable environment
3
Q
elements of learning (flexible) org
A
- structure around horizontal workflows or process
- empowered roles are emphasized
- widespread sharing of info with open channels of comm
- collab strategy emerges from employee relationships with custs, suppliers, etc
- culture adaptive to external environemnt
