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City & Guilds Barber Level 2 Diploma (Second Edition) > C&G CHB11 Part 2: Shampoo, Condition & Treat The Hair & Scalp. > Flashcards

C&G CHB11 Part 2: Shampoo, Condition & Treat The Hair & Scalp. Flashcards

1. To know how health & safety affects shampooing, conditioning and treating the hair and scalp. 2. To understand the basic science & techniques used in shampooing, conditioning and treating the hair and scalp. 3. To understand which products and equipment to use to shampoo, condition and treat the hair and scalp. 4. To be able to provide shampooing, conditioning and scalp treatment services.

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1
Q

True or false?

Water is made from hydrogen and oxygen atoms.

A

True

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2
Q

What does the following statement describe?

There is a strong cohesion between water molecules, causing a skin like surface to the water.

A. Surface friction
B. Surface tension
C. Surface fusion
D. Surface cohesion

A

B. Surface tension

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3
Q

Shampoos are made from cleansing agents called;
A. Surf agents
B. Surface agents
C. Surfacants

A

C. Surfacants

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4
Q

A surfactant is an agent that actively ;
A. Reduces the surface tension.
B. Increases the surface tension

A

A. Reduces the surface tension

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5
Q 
Complete the sentence. 
A surfactant molecule has a hydrophilic...
A. Tail.
B. Head
C. Surface
A

B. Head

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6
Q

What does hydrophilic mean?

A

Water-loving

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7
Q

What does lipophilic mean?

A

Oil loving

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8
Q 
Complete the sentence. 
A surfactant has a lipophilic...
A. Tail 
B. Head 
C. Body
A

A. Tail

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9
Q

A surfactant molecule dissolves in;
A. Water
B. Oil
C. Water and oil

A

C. Water and oil

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10
Q

True or false?
A surfactant molecule dissolves in both oil and water and joins them together, enabling the breakdown of oils within water.

A

True

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11
Q

True or false?

The lathering action of the ‘head’ and ‘tail’ of the surfactant creates a push and pull effect on the oil and grease, lifting it from the hair shaft.

A

True

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12
Q

The hydrophilic head of the surfactant is drawn to ;
A. Water
B. Oil

A

A. Water

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13
Q

The hydrophobic tail is drawn to ;
A. Water
B. Oil and grease on the hair and scalp.

A

B. Oil and grease on the hair and scalp

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14
Q

What is the lipophilic tail also known as?

A

The hydrophobic tail (water hating tail).

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15
Q

The more oil and grease there is to bond with the surfactant molecules, the less the shampoo will;
A. Lather
B. Need to be massaged into the hair
C. Rinsed with warm water

A

A. Lather

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16
Q

Is our hair and skin acidic or alkaline?

A

Acidic

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17
Q

The natural pH of our hair and skin is;
A. pH 7
B. pH 10 - 14
C. pH 4.5 - 5.5

A

C. pH 4.5 - 5.5

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18
Q

True or false?

Shampoo and conditioner should be pH balanced to our hair and skin

A

True

pH 4.5 - 5.5. This ensures that the hair and skin’s natural moisture is maintained and the cuticle scales are closed.

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19
Q

Acid products have a pH0 - 6.9. Do they open or close the cuticle?

A

Close

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20
Q

Alkaline products have a pH7.1-14. Do they open or close the cuticle?

A

Open/ lift the cuticle scales.

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21
Q

What is the pH-neutral value?

A

pH7

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22
Q

What affect does strong Alkali have on hair?

A

It causes a depilatory action, destroying and dissolving the hair completely.

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23
Q

What is the word we use for a product that causes hair to dissolve completely?

A

Depilatory

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24
Q

What do we most commonly use alkaline products for?

A

We use them when we need to lift the cuticle scales so that chemicals can penetrate the cortex layer.

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25
Q

What pH are the shampoos used to cleanse and clarify the hair before a perm?
A. Acid
B. Neutral
C. Alkaline

A

B. Neutral

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26
Q

Acid products
A. Close or
B. Open/ lift

A

Acid products close the cuticle scales.

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27
Q

Alkaline products
A. Close or
B. Open/ lift

A

B. Open/ lift

28
Q

Does temperature affect the cuticle scales?

A

Yes

29
Q

True or false?

Heat is often used to reduce processing times

A

True

30
Q

Heat is used to ;
A. Open the cuticle scales during a penetrating treatment
B. Close the cuticle scales during a penetrating treatment

A

A. Open the cuticle scales during a penetrating treatment.

31
Q

How does heat affect hair during conditioning treatments?

A

Heat aids the opening of the cuticle scales so that the penetrating treatment can enter the cortex to strengthen the hair and aid repair.

32
Q

How can a cool rinse benefit the client following shampoo and conditioning?

A

A cooler rinse may benefit the client by closing the cuticle scales.

33
Q

Where should you check the temperature of the water before applying it through the hair?

A

On your hand or wrist

34
Q

What can you do when hair is coated with oil-based products that you wish to cleanse from the hair?

A

Apply shampoo directly onto the hair, prior to wetting it during the shampooing process.

This gives the hydrophobic tails in the shampoo molecule a chance to break down the oils and attach themselves before water is added.

35
Q

What is the effect of product build-up in the hair ;

  1. Loss of shine
  2. A lacklustre appearance
  3. A barrier that may affect styling
  4. A barrier that may affect chemical services
A

All of the above

36
Q

How does conditioner provide shine to the hair?

A

It smoothes the cuticle scales.

37
Q

What is the purpose of shampooing/ cleansing the hair and scalp?

A

It prepares the hair for the following service.

38
Q

Which ingredients are used in shampoo and conditioners for normal hair?
A. Rosemary, soya, aloe vera and Jojoba oil
B. Rosemary, soya, avocado and juniper
C. Rosemary, soya, apricot and Jojoba oil

A

A. Rosemary, soya, aloe vera and Jojoba oil

39
Q

What is the purpose of shampoo and conditioner for normal hair?

A

To maintain the hairs condition and moisture levels

40
Q

Which ingredients are used in shampoo and conditioners for dry hair and scalps?
A. Coconut oil, juniper, honey and almond or brazil nut oil.
B. Camomile, jojoba oil, honey and almond or brazil nut oil.
C. Coconut oil, jojoba oil, honey and almond or Brazil nut oil.

A

B. Camomile, jojoba oil, honey and almond or brazil nut oil.

41
Q

Which ingredients are used in shampoo and conditioners for dandruff affected hair and scalps?
A. Tea tree oil, zinc pyrithione and selenium sulphide.
B. Tea tree oil, zinc pyrithione and sodium.
C. Tea tree oil, lemon and camomile

A

A. Tea tree oil, zinc pyrithione and selenium sulphide

42
Q

Which ingredients are used in shampoo and conditioners for oily hair and scalps?
A. Jojoba, lemon and camomile
B. Lemon, ginger and camomile
C. Lemon, camomile, egg and citrus fruits

A

C. Lemon, camomile, egg and citrus fruits

43
Q

What is an MFI?

A

Manufacturers instructions

44
Q

You must always refer to the MFI to check;
A. For the correct use of products
B. To check how much product to use
C. To find out how to apply the product
D. To check whether heat is required
E. The date the product was bottled
F. To know how to remove the product from the hair

Which combination is correct?

  1. A, B, C, D & F.
  2. A, B, C, D, E & F.
  3. A, B, C, E & F
A
  1. A, B, C, D & F
45
Q

Should you condition the clients hair prior to perming?

A

No as it will close the cuticle, creating a barrier to the perm solution.

46
Q

What impact can excessive conditioner or deeply moisturising products have on fine hair?

A

It can become limp and lank.

47
Q

What is the impact of using a moisturising shampoo on an oily scalp?

A

Moisturising shampoo will coat the hair with a layer of moisture and could activate the sebaceous glands, producing more sebum.

48
Q

What could be the impact of using a shampoo for oily scalps on dry hair and scalps?

A

It may cause the hair to feel drier with rough cuticle scales.
The product is designed to break down the natural oils needed for the hair, which may cause irritation to dry scalps.

49
Q

Name the 3 massage techniques used during a shampoo service.

A
  1. Effleurage
  2. Rotary
  3. Friction
50
Q

Name the 2 massage techniques used in a conditioning service.

A
  1. Effleurage

2. Petrissage

51
Q

Which massage does the following statement describe?

A gentle stroking massage

A

Effleurage

52
Q

Which massage does the following statement describe?
° Fast, firm, plucking movements
° Stimulating
° Not always carried out.
° Stimulates blood flow and the sebaceous glands

A

Friction

53
Q

Which massage does the following statement describe?
° Used during a shampoo service.
° Can tangle hair.
° Only done for a few minutes.
° Stimulates blood supply and is relaxing for the client

A

Rotary

54
Q

Which massage does the following statement describe?
° Used during conditioning
° Relaxing for the client
° Should be avoided. oily scalps
° Remove hands regularly to avoid tangling.
° Slow, firm, deep, circular, kneading massage movement.

A

Petrissage

55
Q

Should a brush be used on wet hair?

A

No

56
Q

Name 3 pieces of salon equipment that can be used to add heat to the hair during a treatment.

A
  1. Steamers (moist heat)
  2. Climazone or rollerbals (dry heat)
  3. Heated damp towels (moist heat)
57
Q

Which of the following would you use for a hot oil treatment?

  1. Climazones or rollerballs
  2. Heated damp towels
  3. Steamers
A
  1. Heated damp towels
58
Q

Which of the following would you used to open the cuticle scales?

  1. Climazones or rollerballs
  2. Heated damp towels
  3. Steamers
A
  1. Climazones or rollerballs
59
Q

True or false?

You should detangle hair from point to root.

A

True

60
Q

What aftercare information should clients with damaged hair be given?

A

How to detangle the hair using a comb/brush to avoid further damage.

61
Q

Identify one way to prevent environmental damage to the hair.

A

Wear a hat or alternative hair covering.

62
Q

Identify 3 types of aftercare advice that can be given to the client related to shampoo and conditioning services.

A
  1. Correct detangling techniques
  2. Suitable shampoo and conditioning products
  3. Advise on appropriate time intervals between services
  4. Advice on present and future products and services
63
Q

What massage technique is used to apply shampoo and conditioner?

A

Effleurage

64
Q

What does COSHH stand for?

A

The Control of Substances Hazardous to Health

65
Q

What does SHUD stand for?

A

SHUD stands for;

S - Store
H - Handle
U - Use
D - Dispose

It is part of COSHH Regulations.

City & Guilds Barber Level 2 Diploma (Second Edition) (10 decks)

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