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City & Guilds Barber Level 2 Diploma (Second Edition) > C&G CHB11 Part 1: Shampoo, Condition & Treat The Hair & Scalp. > Flashcards

C&G CHB11 Part 1: Shampoo, Condition & Treat The Hair & Scalp. Flashcards

1. To know how health & safety affects shampooing, conditioning and treating the hair and scalp. 2. To understand the basic science & techniques used in shampooing, conditioning and treating the hair and scalp. 3. To understand which products and equipment to use to shampoo, condition and treat the hair and scalp. 4. To be able to provide shampooing, conditioning and scalp treatment services.

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1
Q

True or false.
According to health and safety. Should you attend work if you have any of the following. Influenza (flu), a common cold or an eye infection.

A

False. You should not attend work if you have a contagious condition.

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2
Q

Why is personal hygiene an important requirement for shampoo and conditioning services?

A

You will be leaning over your client during shampooing and conditioning services. Personal hygiene is common courtesy and an expected professional standard.

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3
Q

What is the potential risk caused by the hazard of water on the salon floor?

A

People could slip over.

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4
Q

What is the potential risk caused by the hazard of infection/ infestation?

A

Cross contamination

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5
Q

What are 2 potential risks associated with shampoo and conditioner?

A
  1. Product could get in the clients eyes.

2. Dermatitis.

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6
Q

Which of the following is a potential health and safety risk when washing a client’s hair?

  1. Water is too cold and makes your client feel chilly.
  2. Water to hot and scalds you or your client.
  3. Water splashes your clients face.
A
  1. Water to hot and scalds you or your client.
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7
Q

Which of the following statements are correct?

Working safely, cleanly and tidily minimises the risk of;

A. harm and injury to yourself and others
B. cross contamination?
C. poor professional image being observed by customers.

A

All of the above

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8
Q

What will a porosity test help you to identify?

A

Whether the cuticle scales are open or closed, porous or non porous.

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9
Q

Complete the sentence.

If cuticle scales are open, the hair is…

A

Porous

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10
Q

When the hair is porous, does it require more or less conditioner?

A

More conditioner

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11
Q

What does the elasticity test tell you?

A

The strength of the cortex. A weak cortex will need treating.

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12
Q

What PPE should the client wear during a shampoo and conditioning service?

A

Fresh, clean gown
Fresh, clean towel
A shoulder cape for clients with long hair.

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13
Q

What do gloves help prevent for the stylist?

A

Dermatitis

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14
Q

Why is positioning of the client and stylist important?

A

To prevent injury, back problems and fatigue

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15
Q

True or false.

A stylist should ensure that their weight is evenly distributed during a shampoo and conditioning service?

A

True

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16
Q

It is important to use products safely and economically.

Identify 3 ways to ensure that you do this?

A
  1. Follow COSHH Regulations
  2. Follow manufacturers instructions
  3. Only use the required amount of product
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17
Q

Which condition has the following symptoms?

Red, sore weeping and cracking

A

Dermatitis

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18
Q

If you encounter an unrecognised scalp disorder you should;
A. Ask the client to leave immediately
B. Phone the local GP for advice
C. Act like nothing has happened
D. Refer this discretely to a senior member of staff

A

D. Refer this discretely to a senior member of staff

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19
Q

Name 3 types of sterilisation that can be used in the salon

A
  1. Autoclave
  2. UV light
  3. Sterilising liquid
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20
Q

Complete the sentence.

Before sterilisation, you should ensure that the item has been…

A

Washed

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21
Q

What can you do to help prevent dermatitis?

A
  1. Wear gloves
  2. Dry hands thoroughly
  3. Use moisturising hand cream
22
Q

What is a contraindication?

A

A contraindication is a factor that can prevent a service or treatment from being carried out due to the risk it presents to the client.

23
Q

Name 6 types of contraindications

A
  1. Cuts and abrasions
  2. Infections or infestations
  3. Skin and scalp disorders
  4. Allergies to products
  5. Recent scar tissue
  6. Injuries to the area
24
Q

Name the 3 hair conditions that are caused by our hair type.

A
  1. Normal hair
  2. Oily hair
  3. Dry hair
25
Q

Name 2 common scalp conditions

A
  1. Dandruff (pityriasis capitis)

2. Oily scalp (seborrhoea)

26
Q

Name 3 external factors that can cause damage to hair.

A
  1. Chemical damage
  2. Heat damage
  3. Environmental damage
27
Q

What hair condition does the following statement describe?

Hair is left dry, porous and dull in appearance.
Cuticle scales are open and rough.
Elasticity is poor.
The client has had the structure of their hair changed to create their desired look.

A

Chemically damaged hair

28
Q

What hair condition does the following statement describe?

Hair colour is faded. 
Cuticle scales are open. 
Hair is porous, looks dull and lifeless. 
Elasticity is poor. 
The client spends a lot of time outside.
A

Environmentally damaged hair

29
Q

What hair condition does the following statement describe?

The hair feels dry and looks dull in appearance.
Cuticle scales are open and rough.
Elasticity is noticeably poor, suggesting damage to the cortex.
The clients desired look is achieved in part, by the use of styling tools.

A

Heat damaged hair

30
Q

What do hairdryers and other heated styling tools remove from the hair?

A

Moisture from the cortex

31
Q

Hairdryers and other heated styling tools can cause damage to the hair.

Provide 2 examples of structures in the hair that can be damaged by heated styling tools.

A
  1. Cuticle scales
  2. Elasticity in the cortex
  3. Bonds in the hair
32
Q

What shampoo would you use for chemically damaged hair?

A

Moisturising shampoo.

33
Q

What conditioner would you use for chemically damaged hair?

A

Penetrating conditioner and/or treatment to strengthen the cortex and smooth the cuticle scales.

34
Q

What shampoo would you use for heat damaged hair?

A

A moisturising shampoo.

35
Q

What conditioner would you use for heat damaged hair?

A

A surface conditioner or a penetrating conditioning treatment may also be required.

36
Q

What shampoo would you use for environmentally damaged hair?

A

Moisturising shampoo.

37
Q

What conditioner would you use for environmentally damaged hair?

A

Surface conditioner.

A penetrating conditioning treatment may also be required.

38
Q

There has been a build up of product on the hair.

What shampoo would you use?

A

A clarifying shampoo will be required.

39
Q

There has been a build up of product on the hair? What conditioner would you use?

A

A surface conditioner

40
Q

What do you do if the hair doesn’t lather during the first shampoo of the hair?

A

Shampoo the hair for a second time.

41
Q

What shampoo and conditioner would you use for normal hair?

A

Use a shampoo suitable for the scalp condition or a normal shampoo and surface conditioner.

42
Q

What shampoo and conditioner would you use for oily hair caused by seborrhoea?

A

A shampoo for oily hair.
A surface conditioner or a penetrating treatment on the mid-lengths and ends and a leave-in scalp treatment to aid seborrhoea control may be required.

43
Q

What shampoo and conditioner would you use on dry hair?

A

Use a shampoo and conditioner suitable for the hair type and cause of dryness.
Generally, this would be a moisturising shampoo and conditioner, but also consider and treat the cause if appropriate.

44
Q

What shampoo and conditioner would you use for dandruff?

A

Identify the cause of the dandruff.

For stress related, use a medicated shampoo.

Refer a client with fungus related dandruff to their GP.
Use conditioner to suit the hair condition.

45
Q

What shampoo and conditioner would you use for a dry scalp?

A

A moisturising shampoo and a dry scalp treatment

46
Q

True or false?

Porous hair can take longer to blow dry.

A

True

It holds on to more moisture when washed.

47
Q

Why should extra care be taken when brushing and combing porous hair?

A

Porous hair has open and damaged cuticles that may catch in brushes and combs.

48
Q

Where should client contraindications be recorded?

A

On the client record card.

49
Q

What shampoo and conditioner would you use where there is a product build up on the scalp?

A

Clarifying shampoo, followed by a normal shampoo and surface conditioner if required.

50
Q

Is type 4 generally oily or dry?

A

Dry.
Type 4 hair is very curly hair. The curlier the hair, the drier the hair tends to be. Natural oils cannot travel so easily along the hair shafts.

City & Guilds Barber Level 2 Diploma (Second Edition) (10 decks)

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