Business Theme 1.3 Flashcards

1
Q

What are the three main factors in Product Design?

A

-Function
-Aesthetic
-Cost

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2
Q

4 Different factors of design mix and social trends.

A

-Design for waste minimalization
-Design for re-use
-Design for recycling
-Ethical Sourcing

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3
Q

What is “Below the line” promotion?

A

Businesses has direct control over the target or intended audience.
eg. Coupons, loyalty cards.

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4
Q

6 Factors that affect promotion.

A

-Cost
-Market Type
-Product Type
-Stage in product life cycle
-Competitors promotion
-Legal factors

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5
Q

Ways to build a brand?

A

-Exploiting a USP
-Advertising
-Sponsorship
-Using social media

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6
Q

Changes in branding due to social trends

A

-Viral Marketing (Word of mouth)
-Social Media
-Emotional Branding (The practice of using emotions of a customer to build a brand)

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7
Q

6 Different pricing strategies

A

-Cost Plus ( Add a profit margin in pounds)
-Competitive pricing
-Price skimming
-Penetration pricing (REALLY low price and then increases after ppl buy it)
-Predatory Pricing (Usually monopolies, they offer low prices to drive out the competitors out)
-Psychological pricing (pricing usually at £1.99 instead of £2)

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8
Q

Distribution factors

A

-Cost
-Convenience
-Coverage
-Control

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9
Q

How can businesses maximise their business coverage?

A

-Branding
-Sales representatives
-Profit margins
-Brand partnerships

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10
Q

How products get to the end consumer?

A

-Direct to end consume (zero level channel)
-Producer → Whole saler → Retailer → Consumer (Two level channel)

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11
Q

The role of agent/broker?

A

They link buyers and sellers.

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12
Q

Business to consumer (B2C)

A

Selling goods and services directly to consumers.

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13
Q

Business to Business (B2B)

A

Business selling to other businesses

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14
Q

5 Different extension strategies

A

-Advertising
-Price Reduction
-Adding Value
-Explore new markets
-New packaging

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15
Q

What is Boston Matrix?

A

A portfolio of products can be analysed using the Boston Group Consulting Matrix. This categorises the products into 4 different areas based on market share and growth.

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16
Q

Boston Matrix

A

Market Share
Low High
M H
A I Question Mark Stars
R G
K H
E
T

G
R
O L
W O DOG Cash Cows
T W
H

17
Q

Main features of Boston Matrix

A

-Useful tool for analysing product portfolio
-Only a snapshot of the current position
-Has little or no predictive value
-Doesn’t take account of environmental factors

18
Q

Disadv of Boston Matrix

A

-Market growth is an inadequate measure
-Market share is an adequate measure
-Ignores issues like a developing a competitive advantage
-Product life cycle varies

19
Q

Developing customer loyalty

A

-Communication
-Customer Service
-Customer incentives (Reward customers if they return)
-Personalisation
-Preferential treatment (E.g. VIP lounges at airports)