Business Studies- Technology and Quality

Question 1

CAD

Answer 1

Computer Aided Design (the use of computers to design products

Question 2

CAM

Answer 2

Computer aided manufacturing-where computers link and control the design and production of goods in manufacturing

Question 3

CIM

Answer 3

Computer integrated manufacturing-the use of computers to control the entire production process

Question 4

CNCs

Answer 4

Computer numerically controlled machines-machines which carry out the instructions fed by computers

Question 5

E-commerce-

Answer 5

the trading of goods and services electronically

Question 6

E-tailing

Answer 6

ordering goods online and taking delivery at home

Question 7

Quality-

Answer 7

features of a product that allow it to satisfy customers’ needs

Question 8

Quality control-

Answer 8

making sure that the quality of a product meets specified quality standards

Question 9

Quality assurance-

Answer 9

a method of working for businesses that takes into account customers’ wants when standardising quality. It often involves guaranteeing that quality standards are met.

Question 10

Total Quality Management (TQM)-

Answer 10

a managerial approach which focuses on quality and aims to improve the effectiveness, flexibility, and competitiveness of the business