Business Strategy Flashcards

1
Q

What are Mintzbergs 5 types of strategy

A

Intended: result of a deliberate process
Deliberate: intended plans put into action
Unrealised: not all planned strategies are implemented
Emergent: strategies created by unforeseen circumstances
Realised: result from a balance of the other types of strategy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What should objectives be

A
Specific
Measurable
Achievable
Relevant
Time-bound
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are the three broad types of stakeholder

A

Internal: sources of HR
Connected: sources of finance
External: all other interested parties

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Give Mendelow’s relationship between power and interest for stakeholers

A
Power/Interest
L/L - minimal effort
L/H - keep informed
H/L - keep satisfied
H/H - key players
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What model should be used for understanding the external environment

A

PESTEL

political, economic, social, technological, environmental, legal

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Where is scenario planning useful

A

long term view of strategy needed
firm operates in a turbulent environment
several factors influence the success of a strategy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is porters competitive advantage of nations model

A

Factor conditions
Firm strategy
Demand conditions - how firms perceive, interpret and respond to buyer needs
Related and supporting industries eg. proximity of suppliers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What are basic factors for the competitive advantage of nations model

A

Natural resources, climate, unskilled labour. Anything inherited, or whose creation requires little investment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What are some measures used to discourage international trade [3]

A

Tariffs or customs duties
Embargoes
Subsidiaries for domestic producers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is Porters five forces model

A

Used to analyse the state of competition in an industry

  • suppliers
  • customers
  • substitute
  • potential entrants
  • competition between existing firms
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Give some limitations of the five-forces model [3]

A
  • ignores role of the state
  • not helpful for not-for-profits
  • assumes management only seeks to maximise shareholder wealth
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What are the main stages of the industry life cycle

A

Introduction, Growth, Shakeout, Maturity, Decline

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What are the 9M’s

A
Summarises the resources and sources of competences
Men and woman
Money
Machines
Marketing
Materials
Management
Methods
Management information systems
Make up
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is the value chain

A

The sequence of business activities by which value is added to the products or services produced by an entity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What are the primary activities of the value chain

A
Inbound logistics
Outbound logistics
Operations
Marketing and sales
Service
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What are the considerations when thinking about outsourcing [5]

A
  • can the firm do it them self
  • can risk be managed better by outsourcing
  • can the activity be controlled by a contract
  • track record of the company looking to outsource to
  • quality/cost of relationship
17
Q

What is harmon’s process-strategy matrix

A
Strategic importance vs process complexity
L/L: automate/outsource
L/H: outsource
H/L: automate
H/H: improve
18
Q

What is the BCG matrix

A
%rate of market growth / relative market share
H/H: star
H/L: Question mark
L/H: cash cow
L/L: Dog
19
Q

Limitations of the BCG matrix [3]

A
  • other factors affect cash flow
  • doesn’t consider risk
  • difficulties in forecasting growth
20
Q

What are the three tests for ethics

A

Transparency, Effect, Fairness

21
Q

What is SWOT analysis

A

A method of corporate appraisal
Internal to the company; strengths / weaknesses
External to the company: opportunities / threats

22
Q

What are the three competitive strategies Porter argues are necessary

A
  1. Cost leader; high profit, low costs
  2. Stuck in the middle: low profit, high costs
  3. Differentiator: high profit, high costs
23
Q

What is Porter’s generic strategies matrix

A
Competitive scope vs competitive basis
Broad/low cost: Cost leadership
Narrow/low cost: Cost focus
Broad/differentiation: Differentiation
Narrow/differentiation: Differentiation focus

The focus ones are on a specific niche area that they concentrate on

24
Q

What is Ansoff’s product matrix

A
Based on product vs market
Current/Current: market penetration
Current/New: market development
New/current: product development
New/New: diversification
25
Benefits/reasons of organic growth [4]
- Gives them better understanding of the market and the product - no suitable target for acquisition - less disruption and resistance to change - provides career opportunities for managers
26
Drawbacks of organic growth [3]
- may intensify competition - no synergies - may be prohibitive barriers to entry in new markets
27
Motives for acquiring companies [7]
``` Marketing advantages Production advantages Finance and management Risk-spreading Retain independence Overcome barriers to entry Outplay rivals ```
28
Advantages/disadvantages for the franchiser [4/3]
Advantages - rapid expansion and increasing market share - franchisee has local knowledge and unit supervision - franchiser has limited capital so low financial risk - economies of scale Disadvantages - franchisee is largely independent so less control - clash between local needs and strategy of the franchiser - franchisees may break away as independent rivals
29
What is a good way of evaluating strategies according to Johnson, Scholes and Whittington
Suitability , Acceptability (to shareholders), Feasibility (can it be implemented)
30
What is return on capital employed and residual income
ROCE = profit for the period / average capital employed RI = profits - (net assets x required rate)
31
What are the 4 aspects of the balanced scorecard
Customer Internal business Innovation and learning Finance
32
Qualities of good information
``` Accurate Complete Confidential User-friendly Relevant Authoritative Time specific Easy to use ```
33
4 V's of Big Data
Volume Velocity Veracity Variety
34
Different categories of cyber security [6]
Prevention / detection / deterrence / recovery procedures / correction procedures / threat avoidance
35
What is Lewin's Iceberg model
Identifies the key steps for implementing change 1. Unfreeze; recognise the need the change and sell it to the individuals 2. Move; ascertain the changes needed and adopt the new culture. 3. Refreeze; consolidate the changes and reinforce them
36
Types of change
``` According to Johnson, Scholes and Whittington Management role vs Nature of change Proactive/incremental: tuning Proactive/non-incremental: planned Reactive/incremental: adaptation Reactive/non-incremental: forced ```
37
What is market segmentation
the division of the market into homogeneous groups of potential customers who may be treated similarly for marketing purposes
38
How would we measure the attractiveness of a market segment
``` MASS D Measurable Accessible Stable Substantial Defensible ```