Business Skills Flashcards
1
Q
Peek end rule
Facilitation
A
People don’t remember an experience based on the whole thing, they will remember a peak and an end.
Get the start and end right. End stronger
1
Q
Serial Position Effect
Facilitiation
A
People remember first and last of things in a series.
2
Q
End with a Highlight Section
Facilitation
A
Add a review… remind them
But ask them what they remmebered
Someone in the group created the highlight
3
Q
Show the progress that happen
A
Tell them how great they are now
3
Q
Create rituals
A
Add coffee, or treats, or whatever
4
Q
A
