Business Report Flashcards
What is professionalism?
Professionalism is all about acting the best of your ability, presenting personal integrity and total commitment to each and every task.
What is the importance of professionalism?
We live in a diverse society where people from a variety of cultural backgrounds have to work together to contribute to a successful business.
What is another reason for professionalism being important?
The ideal situation will be to act in a manner that builds relationships that are to the mutual benefit of all parties.
What is the code of ethics?
a code of ethics is a document which denotes the basic morals, principles and values that a company embraces such as honesty.
What is the code of conduct?
A code of conducts looks at the specific behaviour that is expected from employees and should address at lease the following; image, communication, Actions, working environment and respect.
What is image in the code of conduct?
The employee needs to be well groomed, neat and dressed appropriately for their profession.
What is communication in the code of conduct?
It is important to communicate in a clear manner what is appropriate to the situation.
What are some guidelines regarding communication?
- Always use the other persons name or surname when addressing them.
- Always turn cellphones off in meetings.
- Avoid foul language at all costs.
What are actions in the code of conduct?
Always behave in a professional manner.
What are some guidelines in actions?
- Capable of working independently without constant supervision.
- A professional person does not give up until success is achieved.
- make a commitment to yourself to be professional.
What is the working environment in the code of conduct?
All businesses must strive to create a professional work environment that is free from prejudice and discrimination.
What is respect in the code of conduct?
In a rainbow nation like South Africa you should respect everyone no matter their race, gender, or beliefs.
What is the definition of corporate social responsibility?
corporate social responsibility is the moral obligation to help.
What is csi?
Corporate social investments is the actual capital, resources and labour put into the project.
What are challenges affecting the need for CSI in South Africa?
- inflation
- Unethical behaviour
- Cultural pollution
- Poor health care services.
What are positive impacts of CSI initiatives?
- Job creation
- Providing goods and services
- Education and Training
- Promoting inclusion.
What are the four R’s?
Remove
Recycle
Reuse
Reduce
What are the owners in the primary social responsibility?
Owners of the business have contributed capital toward the business.
What are the employees in the primary social responsibility?
Employees of the business at all levels have an interest in the financial performance of the business.
What are suppliers in the primary social responsibility?
suppliers of raw materials, capital goods or even financial resources. They expect prompt payment from the business.
What are the competitors in the primary social responsibility?
have expectations in terms of good quality products that should be available at a reasonable price.
What are the competitors in the primary social responsibility?
As a business, CSR will therefor include not selling counterfeit goods.
What is Broader social Responsibility?
The government also has an interest in business operating in a country.
What does the broader community expect the business to familiarise itself with?
- Sponsorships for sports activities
- AIDS and covid-19 prevention and treatment.
- Health and Safety.
