business quiz Flashcards

1
Q

The focus that kaiser permanente put on their thrive marketing campain to link an image of wellness with their name and organization is an example of __

A

marketing differentiation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Analyzing challenges or barriers to starting a new cardiac rehab program would be an example of what part of a SWOT analysis?

  • strengths
  • weakness
  • opportunities
  • threats
A

threats

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Applying for and obtaining a no-strings-attached grant for a community-based program is an example of what type of financing?

  • equity
  • debt
  • neither
A

neither

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

A ________________ is a detailed analysis that can help to determine the likelihood of success of a business venture (new business, new program, business expansion, etc).

A

feseibility study

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

which is an illustration of the law of supply and demand?
- floral shops raising prices of roses arounf Vday and mothers day
- using the price that compeititors offer a class for and pricing it close to that amount
- maintaining the same staffing levels in your dept regardless of pt census
- deisgning an employee wellness and safety program in your faciliity

A
  • floral shops raising prices of roses arounf Vday and mothers day
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

T/F
Measuring the change in the number of new patients/new evaluations per month before a marketing campaign and comparing that number to after the campaign is run, is an example of a Break-Even Analysis.

A

FALSE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Investing money into a marketing event when those resources could have been used to start a new clinic program is an example of a/an ___________________.

  • return on investment
  • net operating income
  • accounts payable
  • opportunity costs
A

opportunity costs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Determining the price you will offer a class or service at, based on what the expense of producing it and adding in some profit, is an example of __________________.

A

cost plus pricing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

which of the following is an effective method of monitoring expenses and projecting revenues?
- constructing an annual budget
- producing a balance sheet
- calculating accounts receivables
- determining return on investment (ROI)

A
  • constructing an annual budget
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

T/F
Research has shown that most patients prefer to see a different physical therapist with a new perspective on their problem for each of their PT visits.

A

false

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Which is the most consistent with maintaing good public relations?
- company employees volunteering to work at events where free health screens are provided
- Sending lunch each Friday to a doctor’s office in exchange for them sending you referrals
- Creating a slogan that helps to separate you from your competition
- Identifying a niche your competitors don’t fill and designing a program that fits the gap

A
  • company employees volunteering to work at events where free health screens are provided
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

knowing more about your competitors can help you determine:
- an appropriate price for your services
- how you can replicate what they do well
- where to direct your marketing effors
- all of the above

A

all of the above

How well did you know this?
1
Not at all
2
3
4
5
Perfectly