Business Planning Flashcards

1
Q

What difficulties may a business experience with a high staff turnover?

A
  • Resourcing challenges
  • Difficulty recruiting experienced staff
  • Costs of recruitment
  • Training new staff
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2
Q

What is the difference between a business strategy and a business plan?

A

A business strategy looks at the business as a whole, outlining goals and objectives.

A business plan looks at certain elements of the strategy and how they can be implemented.

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3
Q

How would you assess the internal and external factors in a business plan?

A

Internal - SWOT (Strengths, weaknesses, opportunities and threats)
External - PESTLE (Political, Economic, Social, Technological, Legal, Environmental)

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4
Q

What are some of the objectives of your companies business plan?

A

OPRE Playbook:

  • Embed Strategy - Understand our cilent’s requirements and try to fins ways to service these requirements
  • Key Client Teams - Assign a team to each client whereby you meet with them once a quarter for a coffee in order to discuss their strategy
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5
Q

Are you aware of the RICS business plan and objectives?

A

My research showed that the last business plan the RICS published was in 2021. The key points were as follows:

Financial;
1. Reduce the RICS’ need to access external financial support.
2. Begin to strengthen financial reserves.
3. Deliver improved value for members

Corporate;
1. Aim to be the profession’s leading voice on sustainability, data, tech and DE&I.
2. Aim to increase participation and engagement with members.
3. Aim to ensure RICS qualifications remain relevant, and to uphold training.
4. Aim to improve stakeholder trust and confidence in RICS.

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6
Q

What are the typical time frames for business plan and strategy?

A

Business plan - 1-3 years
Business strategy - 3-5 years

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7
Q

How do you contribute to CBRE/OPRE’s business plan?

A
  1. I am a member of three key client teams, two within healthcare, and one within OPRE
  2. I am in the Junior board, serving as a conduit between the senior and junior teams, finding ways to include more juniors with our company’s strategy
  3. I am on the Alpha testing team for all AI programmes which are trialled in CBRE, providing feedback and enhancing the efficiency of the processes at my company
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8
Q

What is the RICS mission statement?

A

Establish the RICS as the most respected and highest profile global organisation.

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9
Q

Why would you require a business plan?

A
  • Bank loans or financing
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10
Q

What would you expect to see in a business plan?

A
  • Executive summary
  • Company description
  • Details of marketing and sales strategies
  • Vision and missions statements
  • Team structure
  • Financial forecasting
  • SWOT & PESTLE analysis
  • Required training
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11
Q

Can you give some examples of fee earning and non-fee earning staff

A

Fee earning
- QS
- PM
- Architects
- Engineers

Non-fee earning
- IT
- Admin
- Finance

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12
Q

What must you do when setting up a surveying business?

A
  • Notify the RICS
  • Set up a company bank account
  • Have relevant insurances
  • Complaints Handling Procedure
  • Register with companies house and inform HMRC
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13
Q

What are SMART objectives and targets or objectives as part of a business plan?

A
  • Specific
  • Measurable
  • Achievable
  • Realistic
  • Timely
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14
Q

What kinds of business plan can be constructed?

A
  • Feasibility business plans
  • Strategic business plans
  • Growth business plans
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