Business Objectives & Strategy Flashcards

1
Q

Mission Statement definition

A

Sets out the purpose of an organisation and thus gives its reason for existing.

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2
Q

Common focus of a mission statement?

A
  • What the business wants to be
  • The values of the business
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3
Q

Vision Statement definition

A

Sets out a business’s aspirations for the future.

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4
Q

Factors that can influence a mission?

A
  • The values of the founder of the business
  • The values of the business’s employees
  • The industry of which the business is part of
  • Society’s views
  • The ownership of the business
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5
Q

What is business strategy?

A

The plan to achieve the vision

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6
Q

What are corporate objectives

A

Targets within the plan & measures of success.

Helps the business know when it has arrived.

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7
Q

Corporate objectives definition

A

Medium to long-term goals established to coordinate the business.

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8
Q

Strategic decisions definition

A

Judgements made by senior managers that are long term, involve a major commitment of resources and difficult to reverse

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9
Q

Strategy definition

A

The long-term plan to achieve the business’s vision through attaining its corporate objectives.

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10
Q

Tactics definition

A

Tactics are short-term decisions, usually involving relatively few resources, that are made to implement strategy.

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11
Q

Functional decisions definition

A

A judgment taken by managers responsible for one aspect of a business’s activities, such as marketing or Human Resources.

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12
Q

Internal influences on strategic and corporate objectives?

A
  • Pressures for short-termism
  • Business ownership
  • Poor performance
  • New leader
  • Business culture
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13
Q

External influences on strategic and corporate objectives?

A
  • State of the economy
  • Global prices
  • Technological changes
  • Migration
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14
Q

What is short-termism?

A

Short-termism is the pressure to deliver quick results to the potential detriment of the longer term development of a company.

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15
Q

What is R&D?

A

Research and development is the generation and application of scientific knowledge to create a new product or develop a new production process which can increase the business’s productive efficiency.

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16
Q

What is profit quality?

A

Profit quality measures the extent to which a particular type of profit is sustainable

17
Q

How can short-term vs long-term performance be assessed?

A
  • R&D
  • Profit quality
  • Employee engagement
  • Customer satisfaction
  • Brand image and reputation
  • Sustainability