Business model canvas Flashcards

1
Q

Name all the parts of the regular business model canvas?

A
  1. Customer segment
  2. Value proposition
  3. Channels
  4. Customer relationships
  5. Revenue structure
  6. Key resources
  7. Key activities
  8. Key partnership
  9. Cost structure

Additional: environmental costs/benefits and social costs

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2
Q

For 1. customer segment, explain

A

Define customer: The group interested in your product or service.

Segmentation: Dividing the market into smaller, specific groups.

Targeting: Selecting the groups to focus on.

Needs: The problem or desire your product solves.

Wants & Demand: What the customer values and is willing to buy.

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3
Q
  1. value proposition, what is this?
A

What do we offer the customer?
Innovation: new product or service, improvement of existing products or services, differentiate

Why should the customer be willing to buy our product?

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4
Q
  1. Channels, what is this?
A

How does the company reach customer?

  • Direct to customer or using retailer
  • Retailer/distributor/wholesaler
  • Important to choose the right way, the total experience of the product is affected by the customer service:
    bad service → bad product
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5
Q
  1. Customer relationship, what is this about?
A

How does the company interface with customers?

  1. Social Media Engagement:
    Use platforms like Facebook, Instagram, and TikTok to engage customers directly through posts, responses, and interactive content.
  2. Contests
    Run contests (e.g., product design challenges) where the winner’s creation is featured in advertising, encouraging customer involvement and feedback.
  3. Asking what customers think about the product etc
    get feedback directly
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6
Q
  1. Revenue structure, explain what this is
A

How does the company achieve revenues? (pricing model)

  • Netflix: Subscribe monthly to watch unlimited movies.
  • PrimeMovie: Pay per movie you want to watch.
  • FreeMinimum: Choose from different account types, with a basic free options
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7
Q
  1. Key resources, what is this?
A

Which are the strategic resources for the company?

  • Physical resources: plants, machineries, technologies, selling points
  • Intellectual: know-how, patents, brands
  • Human: workforce
  • Financial: investments etc.
  • Circular economy can affect the know-how, the people getting greater knowledge, which is good for the company
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8
Q
  1. Key activities, explain what this is
A

Which are the strategic activities for the company?
- production and logistic
- problem solving
- platform or network development

If i am providing a service to the customer:
- key activities = customer service
- vs key resource = staff

Producing clothes with high price
key activities = design phase
vs key resource = designers

Consulting
- key resource = simulations software

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9
Q
  1. Key partnership, explain what this is
A

Why do companies need partners?

  • Developing economic of scale
  • Reducing risks from competition
  • Having access to special resources or activities
  • Diffusing the products more efficiently
  • Achieving new customers, this can be made through:
  • Collaboration with other companies is crucial for business growth.
  • Co-design helps develop better products.
  • Partnerships with limited suppliers ensure access to rare materials.
  • Working with sellers provides customer insights (e.g., preferences, buying habits) for improved product design.
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10
Q
  1. Cost structure, explain what this is about
A

Which are the main costs for the company?
1. Fixed costs

  1. Variable costs:
    - If i produce high quality clothes, the cost for the salary for the designer is important
  2. Economies of scale:
    Producing a lot of products in order to reduce the marginal cost
  3. Economies of scope:
    Producing different products or services in order to reduce the marginal cost
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11
Q

What are environmental costs?

A

Using resources like e.g. fossil fuels can lead to significant environmental impacts/damage, including air pollution and water contamination.

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12
Q

What are social costs?

A

Pollution and resource exploitation can harm communities, leading to social consequences

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