Business Marketing Test revision Flashcards

1
Q

one stage of product development?

A

Market research is carried out to find out what customers want

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2
Q

second stage of product development?

A

ideas are generated based on market research.

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3
Q

third stage of product development?

A

A prototype is created- this is a working model of the product.

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4
Q

fourth stage of product development

A

pricing of product will be discussed

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5
Q

product life cycle

A

introduction - the product is launched onto the market low sales/ high costs no profit is being made

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6
Q

what is growth?

A

Sales start to increase as consumer awareness of product increases

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7
Q

what is maturity

A

sales start to increase as consumer awareness of product increases

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8
Q

what is decline?

A

sales start to fall as new products enter the market profit is falling.

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9
Q

what is place?

A

where the business chooses to sell its product

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10
Q

factors to consider place 1)

A

where the customer is

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11
Q

factor to consider place 2)

A

where suppliers are located

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12
Q

factor to consider place 3)

A

employee availability

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13
Q

factor to consider place 4)

A

available of suitbale premises

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14
Q

one method of advertising?

A

Television
advantages
1) adverts can be targeted at specific market segments
2) large audience can be reached
3) Demonstrations can be given
Disadvantages
1) very expensive
2) people may skip the adverts

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15
Q

Second method of advertising

A

Newspaper/ magazine
advantages
1) adverts can be kept and referred to at later date
2) specific customers can be targeted eg local
disadvantages
1) no sound, video or demonstrations can be given

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16
Q

third method of advertising

A

digital billboards
advantages
1)colour, sound and movement can be used for impact.
2) if placed in a busy area viewed by many people eg traffic lights on busy road.
3) captive audience
disadvantages
1)Limited amount of information can be displayed
2) can be expensive if placed in shopping or sports centre.

17
Q

fourth method of advertising

A

social media
advantages
1) Updates can be recieved 24/7 via mobile technology
2) cost effective
disadvantages
1) customers recieve so many that they may ignore/ delete them without reading

18
Q

Methods of distribution one example

A

Road
advantages
1) door to door
2) Delivery time is short
3) relatively cheap
disadvantages
1) Roadworks may cause delay
2) difficult to transport large items
3) not very environmentally friendly

19
Q

second example of distribution

A

Rail
advantages
1) Large items can be transported
2) Large quantities can be transported
disadvantages
1) requires transfer by road to final destination
2) is not always a railway station near by

20
Q

third example of distribution

A

Sea
advantages
1) products can be transported anywhere across the world
2) suitable for large and bulky items
disadvantages
1) Lengthy delivery period
2) Delay may occur at ports
3) requires another mode of transport to final destination

21
Q

fourth example of distribution

A

Air
advantages
!)products can be transported quickly around the world
disadvantages
1) large items cannot be transported
2) expensive
3) not environmentally friendly
4) requires another mode of transport to final destination

22
Q

What is Field research

A

first hand primary information which the organisation gathers its self through questionnaires and interviews

23
Q

One method of field research

A

Hall test: a product is given to the customer to try and give feedback on it
advantages
1) quality feed is obtained and can be used to modify product
2) inexpensive to run and easy to carry out
disadvantages
1) feedback can be difficult to can be difficult to analyse due to be feelings and opinions
2) consumers may feel pressured to be positive

24
Q

second method of field research

A

Focus group: selected consumers are involved in discussions about an organisations product/ service
advantages
1) In depth feedback and detail gathered from discussion and more information can be teased out
2) Consumers have agreed to participate so considered responses more likely
disadvantages
1) strong personalities in group can sway discussion and opinion
2)Feed back can be difficult to analyse due to be feelings and opinions

25
third method of field research
Telephone survey: individuals are telephoned at their home asked specific questions advantages 1) easy to target specific consumers eg 0141 numbers- Glasgow 2) Information obtained immediately 3) Info can be clarified if necessary disadvantages 1) consumer find incovenient 2) only short surveys can be carried out
26
One use of IT in marketing
Internet - to advertise products targeted through browsing histories
27
second use of IT in marketing
Social media- To interact with customers
28
third use of IT in marketing
Apps- used to engage with customers, promote or sell products
29
fourth use of IT in marketing
Ecommerce- to sell products online
30
Advantages of packaging
Bright colours, logos and symbols make product stand out. Protects product, makes it feel more luxury
31
Disadvantages
Price might have to increase due to costs of packaging. Non environmentally friendly packaging may reduce customers due to environmentally conscious customers.