business management

Question 1

regulations

Answer 1

law made by:
= delegated power
=European

Question 2

chain of commands

Answer 2

the relationship between different levels

Question 3

hierarchy

Answer 3

shows the line of management in the business and shows the different responsibilities

Question 4

empowerment

Answer 4

delegating jobs and responsibilities to all levels of the business

Question 5

labour/staff turnover

Answer 5

the proportion of the business’s workforce that leaves during the course of a year.
= a business with a high staff turnover has problems with its staff retention

Question 6

employee retention

Answer 6

the ability of a business to convince its employees to stay

Question 7

authority

Answer 7

the right to make decisions and carry out tasks

Question 8

span of control

Answer 8

a number of people a superior is responsible for

Question 9

delegation

Answer 9

authority to carry out actions passed from superior(manager) to subordinate(sales staff)

Question 10

self-regulatory

Answer 10

-codes of conduct within a business

Question 11

incentives

Answer 11

financial or equivalent rewards