Business management Flashcards

AOS1 unit2

1
Q

The environment that comprises all of the elements within a business

A

Internal environment

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2
Q

The environment immediately external to a business

A

Operating environment

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3
Q

The environment that consists of factors directly affecting businesses that are outside their control

A

Macro environment

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4
Q

Consists of two environments, the operating and the macro environment

A

External environment

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5
Q

A business owned and operated by one individual.

A

Sole trader

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6
Q

A business owned by two or more individuals.

A

Partnership

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7
Q

A company owned by private shareholders, not available to the public.

A

Private company

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8
Q

A company whose shares are traded publicly on a stock exchange

A

Public company

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9
Q

The plan implemented by a business to generate revenue and make a profit

A

Business model

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10
Q

Businesses that conduct activities via the internet

A

Online business model

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11
Q

A model where the business’s products are sold directly to consumers with no intermediaries involved

A

Direct-to-consumer model

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12
Q

A business with a physical presence such as a shopfront or an office, and involves face-to-face interaction with customers

A

Bricks-and-mortar business model

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13
Q

Where a business owner (franchisor) grants another (franchisee) the right to use their trademark or trade name, business systems and processes.

A

Franchise model

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14
Q

Businesses that buy and sell products across international borders

A

Importer and exporter business model

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15
Q

The items required by a business to produce its goods and services.

A

Resources

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16
Q

Raw materials from the environment that are used in the production of goods and services.

A

Natural Resources

17
Q

People who provide the business with their skills and qualifications to conduct business activities

A

Labour Resources

18
Q

Man-made goods used in the production of goods and services.

A

Capital Resources

19
Q

the ethical conduct of a business beyond legal obligations, and the consideration of social, economic, and environmental impacts when making decisions.

A

Corporate social responsibility (CSR):

20
Q

The physical or non-physical place that a business operates from

A

Business location

21
Q

Businesses that use the internet to advertise and sell their goods and services

A

Online Businesses

22
Q

Businesses that operate at home (the business owner’s or the client’s) and therefore do not require a specific business location

A

Home Businesses

23
Q

where a business gets money from to fund their business activities

A

Sources of finance

24
Q

A method of financing a new business with personal savings or invested funds from family or friends; can be supported by working to keep costs down and using revenue to grow rather than borrowing

A

Bootstrapping

25
An individual who provides a small business start-up with capital, generally in return for ownership equity or convertible debt
Private investors/business angels
26
Money that is given to start-ups and small businesses with perceived growth potential by investors
Venture capitalists
27
Donations from the public to raise funds for a one-off project; typically used by artists and entrepreneurs
Crowdfunding
28
Can also help businesses create contracts and provide legal representation when needed
Legal support services
29
Can assist a business to manage its finances, understand financial details, and achieve financial goals
Financial support services
30
Can assist businesses in improving the efficiency and effectiveness of their business processes. They need to be kept up-to-date in order to maintain the business’s competitive advantage in the market
Technological support services
31
Organization that applies commercial strategies to maximize improvements in financial, social and environmental wellbeing
Social enterprise
32
A commonwealth entity or commonwealth company that is prescribed by the rules
Government business enterprise