Business Management Flashcards

1
Q

What is a limited company?

A

A general form of incorporation that limits the amount of liability undertaken by the company’s shareholders.

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2
Q

What is a sole trader?

A

A person who is the exclusive owner of a business, entitled to keep all the profits after tax has been paid but liable for all losses.

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3
Q

Provide one benefit of the private sector.

A

More about customer satisfaction, more product and service availability, higher salaries.

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4
Q

Provide one disadvantage of the private sector.

A

More profit-oriented, long working hours, limited job security.

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5
Q

Provide one benefit of the public sector.

A

More welfare oriented, job security, offer training to employees, flexible working hours, pension scheme.

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6
Q

Provide one disadvantage of the public sector.

A

Less product and service availability, customer satisfaction is not the primary factor, political interference.

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7
Q

Provide two roles of a supervisor.

A

Supervise team, provide feedback, motivate and guide team, advise manager in hiring and firing, training, communicate expectations, superior customer service.

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7
Q

Provide two roles of a manager.

A

Motivate employees to increase sales, budgets and costs, address feedback, stock inventory, recruitment and staff training.

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7
Q

What does PESTLE mean?

A

Political, economic, social, technology, legal, environmental.

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8
Q

Provide two examples of records that should be kept.

A

Financial records, staff records, client info, business reports, stock.

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9
Q

What is meant by a supply chain?

A

A sequence of processes involved in production and distribution of a commodity.

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10
Q

What is forecasting?

A

A prediction made on previous expenditure and current affairs.

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11
Q

Provide two reasons for budgeting.

A

Track money available on a monthly basis, ensuring money spent doesn’t exceed profit, plan ahead and work towards financial goals.

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12
Q

What year was the Equality Act?

A

2010

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13
Q

What are three of the nine protected characteristics of the Equality Act?

A

Age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion/belief, sex, sexual orientation.

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14
Q

What year was the Employment Act?

A

2002

15
Q

What year was the National Minimum Wage Act?

A

1998

16
Q

What year was the Working Times Regulations?

A

1998

17
Q

What is the difference between quality control and quality assurance?

A

Quality control looks at identifying faulty goods, quality assurance focuses on improving the production process.

18
Q

Give an example of a regulatory body.

A

DEFRA, Health and Safety executive, local authority.