Business letter writing Flashcards

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1
Q

Two ways of Communication

A

Oral Communication and Written Communication

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2
Q

written communication which is otherwise called ____________.

A

correspondence

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3
Q

correspondence has a sense of “__________” and “_________”

A

similarity and association

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4
Q

correspondence take place between?

A

two or more persons or parties

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5
Q

short official note that is sent by one person to another within the same company or organization to remind the recipient.

A

Memo or Memorandum

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6
Q

Memorandum vs Letter in Destination:

A

Memorandum: internal (within company)
Letter: External (outside the business)

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7
Q

Memorandum vs Letter Format:

A

Memo: include “date” “to/for” “from” “subject” (message follows)

Letter: letterhead address, date, reader’s address, salutation, text, complimentary close, and signatures

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8
Q

Memo vs Letter Audience:

A

Memo: colleagues
letter: vendors or clients

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9
Q

Defined as creating new creative work, such as poems or novel.

A

Literary writing

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10
Q

Kinds of Literary Writing

A

Novels, short stories, poem
Plays and musical
Movie and TV Script
parodies and satire
Memoirs and thoughtful essays

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11
Q

A writing that is focused piece of writing that develops an argument or narrative based on evidence, analysis and interpretation.

A

Essay

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12
Q

3 Stages in Writing Essay

A
  1. Preparation
  2. Writing
  3. Revision
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13
Q

Stages in essay writing that decide on your topic fo your research and create an outline

A

Preparation

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14
Q

stages in essay writing that set out your arguments in the introduction, develop it evidence in main body.

A

Writing

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15
Q

stages in essay writing that check the content, organization, grammar, spelling, or formatting.

A

Revision

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16
Q

Parts of Essay

A
  1. Introduction
  2. Body
  3. Conclusion
17
Q

parts of an essay that is very important to grab reader’s attention and interest to inform what will be the covered of the essay.

A

Introduction

18
Q

parts of essay where you make arguments supporting your thesis statement, provide evidence and develop ideas.

A

Body

19
Q

parts of an essay that is the final paragraph.

A

conclusion