Business Letter Flashcards

1
Q

Written message used to transact business which cannot be conveniently conducted orally.

Formal and direct with no literary pretentions

A

Business Letters

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2
Q

Purpose of a Business Letter

A

Serves as record or basis

b. Secure action from the reader

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3
Q

Characteristics of a Business Letter

A

-Accurate
-Clear
-Concise
-Neat
-Prompt in answering communication
-Good quality stationery (8 ½ x 11 inches w/ a very light shade of cream, white, gray or blue
-Each parts of the letter should be separated from others by double-spacing and should be placed in the correct position
-Nothing should be allowed to extend over into the margin not even the signature

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4
Q

Three elements of a Business Letter

A

Sender

Receiver

Message

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5
Q

consist of the name of the firm or the address of the sender

A

Heading

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6
Q

consist of month, day of the month and year

A

Date Line

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7
Q

consist of the name and address of the person to whom the letter is written

A

Inside Address

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8
Q
A
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