Business Growth Flashcards
What are the signs of success?
-Increasing profit
-Attracting new customers
-Expansion
-Favourable customer reviews
-Word of mouth recognition
-Listings on social media or increased publicity
What does favourable customer reviews mean?
The company receiving good reviews on their website from satisfied customers.
What does increased publicity in relation to success mean?
A business will be frequently listed in social media if they are successful which increases publicity.
What are the signs of failure?
-Loss of profit
-Poor cash flow
-Loss of customers
-Unfavourable customer reviews
-High employee turnover
What is poor cash flow in relation to failure?
A business not having enough cash to pay trade payables or employees. Suppliers will stop supplying business and employees will quit.
What is high employee turnover in relation to failure?
A business being unable to attract new employees or keep existing staff due to being unsuccessful.
What are the two types of business growth?
- Internal or organic growth
- External growth
What are the different types of internal/organic growth?
-Reinvestment
-Expansion of product range
-Increased sales activity
What are the advantages and disadvantages of reinvesting profits?
A: Business can grow and increase sales. No interest paid. Flexible as management can control how much is reinvested.
D: Less money to pay dividends and shareholders. Not possible if business makes a loss.
What are the advantages and disadvantages of a business expanding its product range?
A: More customers and increased sales and profits. Increased customer satisfaction (increases customer loyalty). If one product fails the business has more to fall back on.
D: Market research can be expensive. New products will have to be advertised. Consumer awareness of new products are low.
What does increasing sales activity mean?
Opening new retails or increasing size of existing retails, or operating online. Or trading in new international markets. This will achieve additional sales.
What are the advantages and disadvantages of increasing sales activity?
A: Increases sales and profits. Increases market share. Business’s reputation improves along with corporate image.
D: Market research needs to be carried out which is expensive. Expensive way of achieving growth.
What are the different types of external growth?
- Takeover
- Mergers
- Franchising
What is a takeover?
Where a business buys majority of shares to control another business.
What are the advantages and disadvantages of takeovers?
A: Very fast method of growth. Business can benefit from economies of scale. Gets rid of competitor so market share rises.
D: Can be hostile. Lead to redundancies which can damage corporate image. Very expensive.
What are mergers?
An agreement of two or more businesses joining together to form one.
What are the advantages and disadvantages of mergers?
A: Economies of scale is achievable. Fewer staff required to manage business. Market share increases.
D: Redundancies likely since duplication of resources is probable. Limited choice of products for consumers. Lack of competition in market place.
What is franchising?
Where a business idea is hired out to another business.