Business Etiquette Basics Flashcards
Manners
noun
Ways of behaving toward people that shows respect for their comfort and feelings
* She has learned very polite manners from her parents.
* He sometimes has some bad manners when he’s drinking.
Vital
adjective
Extremely important
* This is a vital piece of information.
* It is vital for us to proceed with confidence.
Vary
verb
To change in different situations / To be different from each other
* Business etiquette might vary between companies.
* The weather in Japan varies greatly between summer and winter.
Respect
noun
To have consideration and kindness towards someone
* They always treat their customers with great respect.
* He has a lot of respect for his team.
Firm
adjective
Strong & tight
* He always gives me a really firm handshake.
* You need to keep a firm hold on the handrail.
Bossy
adjective
Someone who enjoys giving orders to others
* Their child is extremely bossy.
* He always complains that his wife is too bossy…
Annoyed
adjective
To be slightly angry or irritated
* I often feel very annoyed on a Monday morning.
* She often acts very annoyed.
Sparingly
adverb
In small amounts
* You should try to use sugar sparingly in your cooking.
* She has been using makeup more sparingly recently.
Productive
adjective
Having positive results
* We had a very productive meeting this morning.
* Unfortunately the seminar was not very productive.
Show up on time
verbal phrase
To arrive somewhere at the correct time
* It’s very important to show up on time for that meeting.
* He never shows up on time…
Eye contact
noun
A situation where two people look into each other’s eyes
* Eye contact is vital for effective communication.
* She always makes eye contact with her team when speaking to them.
Engaged
adjective
To be actively involved with someone / what someone is saying
* I feel like he is not really involved with the rest of the team.
* Eye contact is important to make someone feel like you are engaged with what they are saying.
Value (something)
verb
To consider something as important
* Thank you for coming, we really value your time.
* I have always valued her advice.
Uncooperative
adjective
Not willing to work with or be helpful to others
* He has become very uncooperative recently.
* They might be uncooperative if we propose this plan.
Feel disrespected
verb - adjective
To feel that someone is not treating you as they should
* I really feel disrespected when he speaks to me that way.
* If you do that they will probably feel disrespected.
Carry oneself
verbal phrase
To behave in a certain way
* You need to carry yourself with more confidence.
* She always carries herself with respect.
