Business Ethics Flashcards

1
Q

What does CSR stand for?

A

Corporate Social Responsibility

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Describe two benefits of business ethics.

A

Any two of the below:

  • Improved investor loyalty
  • Increases customer satisfaction
  • Contributes to profit
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

List three primary dimensions of diversity based on Loden and Rosener.

A

Any 3 of the below:

  • age
  • race
  • ethnicity
  • gender
  • sexual orientation
  • physical ability/disability
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Define what discrimination is.

A

The treatment of a functionally irrelevant status as relevant for the distribution of some reward or penalty.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

List two reasons why women and minorities are underrepresented and face obstacles?

A

Any 2 of the below:

  • Absence of role models
  • Exclusion from informed communication networks
  • Promotion systems are often based on seniority
  • They are more likely to be in precarious employment
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is the glass ceiling in management?

A

A metaphor used to describe an invisible barrier that keeps women from rising beyond a certain level of an organisational hierarchy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Positive organisational scholarship/behaviour focuses on…

A

both the positive and negative aspects of individuals, teams and organisations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What are the three components of work engagement

A

Vigor
Dedication
Absorption

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

According to the well-being circumplex model, work engagement can be characterised by…

A

High activation and pleasantness

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Due to their motivation processes, ___ _________ are related to ____ _________. (fill in the gaps)

A

Job resources – work engagement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Define end beneficiaries in relational job design.

A

People affected by employees’ work

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

According to Grant, respectful contacts with the end beneficiaries improved…

A

work motivation and job performance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Positive psychological capital is…

A

The combination of individual qualities including hope, resilience, self-efficacy and optimism.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly