Business culture Flashcards
1
Q
What are some features of a strong culture?
A
- Good employee communication
- Focus on core values
- Recruitment and training tries to find those who best fit the culture of the business
- The culture is usually based around the history, tradition and founders of the business
2
Q
What are some features of a weak culture?
A
- Business failure
- Demotivated workforce
- Inconsistent customer service
- Poorly managed
- Very bureaucratic and lacks flexibility to respond to dynamic markets
3
Q
What is a power culture?
A
- One central figure who makes the decisions
- There are few rules and procedures
- Competitive attitudes amongst employees
4
Q
What is Role culture?
A
- Decisions are made through well established rules and procedures
- The power to make decisions comes from the job title
- Very bureaucratic culture
- E.g. Civil service
5
Q
What is a Task culture?
A
- Focus is on a project that needs to be completed
- Power comes from those who can accomplish the tasks and have the expertise
- Involves teamwork between experts
6
Q
What is a Person culture?
A
- Grouping of similar skilled people to share expertise and knowledge
- All work on a client by client basis
- E.g. Lawyers, accountants, Doctors
7
Q
How is corporate culture formed?
A
- The roles of the founders and owners
- The nature of the business
- The environment it is in/started in
- Working hours
8
Q
Culture is difficult to change because of interlocking…
A
- Goals
- Roles
- processes
- Attitudes
- Assumptions
