Business Culture

Question 1

Define Business Culture

Answer 1

The style/way things are done within a company based on its values, beliefs and attitudes. Influences all decisions, functions and management.

Question 2

What effects culture?

Answer 2

Vision, mission and values, management practices, policies and procedures, management styles, structure of the workforce and how people work.

Question 3

How does culture affect business?

Answer 3

Impacts the behaviour of all staff. A good culture will have a hard working, motivated, happy, loyal and productive workforce. This will positively affect a company.

Question 4

How does culture affect customers?

Answer 4

If a company has a poor culture, this could negatively impact the performance of staff and the quality of their work, leaving customers unsatisfied.

Question 5

How does culture affect staff?

Answer 5

Staff are positively affected by a positive business culture as they will feel more supported and valued, in turn making them happier, loyal and more motivated.