Business Chapters Flashcards
1
Q
Elements of success management ?
A
1-manage other pols time 2- satisfaction guaranteed 3- evaluation 4-problem solving 5- key resources
2
Q
Function of management?
A
1- planning 2-organizing 3-staffing 4-leading 5-controlling
3
Q
Skills of manager
A
Technical skill Human skill Conceptional skill Motivational skill Emotions skill
4
Q
Manager roles
A
Figure head Negotiator Disseminater Monitor Disterbance handler
5
Q
Principle of scientific management - Fredrick Winslow Taylor )
A
Development of production Money Scientific selection Budget and accounting system Division of work
6
Q
Principles of Burecracy
A
Rules and regulations division of labor
Authority
Ownership
Qualification
7
Q
Principle of asministrative management ( foyal)
A
Subordination of individual interest
Remuneration Centralization Equity Eapirite de corps Discipline
8
Q
Species of competitive advantage
A
Cost Speed Quality Innovation Service
9
Q
Components of the external environment
A
Laws and regulations Economy Technology Demographics Social Values
10
Q
Components of the comparative environment?
A
- rivalry among exciting competitors
- threat of new entrance
- threat of substitute product or service
- bargaining power of supplier
- bargaining power of customer/buyer
11
Q
Challanges facing manager today
A
- globalization
- technological
- the importance of knowledge and ideas
- collaboration across organization boundaries
- diversity
