Business Applications II Flashcards

1
Q

4 things to check when troubleshooting

A

Fit
Measurements
Rx
Lens design

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2
Q

Military lenses

A

ANSI Z87

  • tactical sue, shooting, and military use
  • no flashy/trendy frames
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3
Q

High heat situations glasses

A
  • kitchen dishwasher needs glasses to withstand heat
  • dashboard of car
  • plastic warps, metal can feel hot
  • coatings can be damaged
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4
Q

Welders

A
  • shaded safety glassses
  • shade 14 has almost no light tranmission through that lens
  • protects against welders flash (photokeratitis)
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5
Q

Pros of corporate

A

Less overhead
Less fluctuation
Marketing done for you

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6
Q

Pros for private

A

Make own schedule
Make own prices
Insurance selection
Scope of practice

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7
Q

Cons of corporate

A

Top out, cant make more

Contract restrictions

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8
Q

Cons of private

A

More overhead
Administrative time
Hiring and training employees

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9
Q

How much of a practice revolves around product sales

A

60%

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10
Q

2 parts to optometric practice

A

Professional eye care

Retail optical

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11
Q

Average exam grosses at

A

$306

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12
Q

How to determine your frame inventory

A

Patient demographics
Industry trends
Office needs

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13
Q

Segmenting frames

A
  • by designer and brand
  • categorizing based on other criteria like style, risks having a wall that looks the same everywhere
  • perception of choice
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14
Q

Turn ratio

A

A metric that describes the frequency of sales and turnover of inventory
-if you have had a frame for a year and haven’t sold it, get rid of it

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15
Q

Physical space limitations with frames

A

Standard to limit frame storage to 5% of total inventory

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16
Q

Vendors

A

Make a list of must haves, lists of things that are negotiable, consignment
-they’ll give you 10 frames and it doesn’t cost you until someone buys one

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17
Q

Highest value items

A

In front

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18
Q

High-profit items

A

Eye level

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19
Q

Lifestyle imaging with frames

A

In window isplays, showcase

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20
Q

Social media and selling frames

A

Email marketing

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21
Q

Cross marketing in frames

A

Can cross market with other businesses

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22
Q

Price and inventory factors for frames

A
  • look at demographics, inceom levels, stores frequented, shopping pattern
  • research competition, identify your competitors, personally shop them, check pricing models, what males you different
  • decide on a model based off of the above info, then pick vendors and stock accordingly
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23
Q

Things to keep in mind to determine pricing

A
  • time to place an order
  • time to stock frames on boards
  • time to clean and organize
  • shipping costs
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24
Q

Standard markup on frames

A

There is no standard, but it is usually 2.5-3 times markup

25
Q

T or F, tinted lenses are necessary to provide protection from UV rays

A

False, they help with visibility

26
Q

Shaded sunglasses without UV protection can do more harm than no sunglasses at all, T or F

A

True

27
Q

To detainer if a lens has passed the high velocity test, look for the + mark. T or F

A

True

28
Q

V indicates a lens is photocromic, T or F?

A

True

29
Q

S indicates a lens has a special tint, true or false

A

True

30
Q

Most common type of lab

A

Finish lab, not surface lab

31
Q

Purpose of on site lab

A

Provide better service
Increase customer satisfaction
Grow the business
Increase profits

32
Q

Benefits of in-house lab

A
  • reduced lab cost
  • faster service
  • improved service
  • marketing
33
Q

Factors to consider for in-house lab

A

-shipping times/return times/how often
-shipping costs
-staffing and/or training costs
-specialties
-what to stock
—stock lenses
—tints and coatings

34
Q

Pros to onsite

A

Less turn around time
Profit
Easier to take care of remakes

35
Q

Pros of off site

A

Don’t have to train anyone

Cost (overhead)

36
Q

Cons of on site

A

Maintenance

Training

37
Q

Cons of off site

A

Time

Remake

38
Q

Finished lenses

A

Ready to be shaped

39
Q

Some-finished lense

A

RX can be put into the back of them

40
Q

Lens manufactureers vs optical labs

A

Manufacturer

  • order lens from seiko
  • ordering directly from the manufacturer

Optical labs

  • order seiko lenses from another company
  • labs can sell many different brands you can order from
41
Q

3rd party billing service that helps you manage your accounts payable. Order tour frames, lenses, and supplies through the vendor of your choice and charge it to your buying group account. Your purchases are consolidated into one staremtn

A

Optical buying group

42
Q

Can you put every tint and coatings on lenses?

A

Not really

43
Q

ICE

A

Colorless AR

44
Q

Most common stock equipment

A
Pupilometer 
Frame warmer 
Manual and/or auto-lensometer 
Ultrasonic cleaner 
Digital measurement system
45
Q

Common larger investemnt equipment in practice

A

Retinal imaging
Finish lab
tint unit

46
Q

Right to know in the workplace

A

Every office has to have this posted for employee to see

  • good for a lab
  • post about chemical hazards
  • how to protect yourself
47
Q

FTC requirement for prescription release

A

Required to provide each patient with a copy of thei spectacle prescription upon completion of examination

48
Q

Driving requirements in KY

A

VA of 20/60 or better in at least 1 eye

VF RL of 120 degrees and up/down of 25 degrees

49
Q

Undue burden rule

A

Need to provide a reasonable and affective accommodation for disabled people. Do not need to have the best and most expensive accommodation for them

If the cost is more than the use. Certain percentage of yearly budget

50
Q

PHI

A

Protected health information
-any information about health status, provision health care, or payment for health care that is created or collected by a covered entity, and can be linked to a specific individual

51
Q

What age does HIPAA take affect

A

18

52
Q

Most important interview questions

A

Tell me about yourself
What questions do you have with for me?

Make sure its related to optometry, don’t talk about hobbies and family, make sure you ask a question back

53
Q

A fixed dollar amount you pay toward a covered health expense, usually at he time of service

A

Co payment

54
Q

The receive money in repayment for money you have already sent or an expense you have already incurred

A

Reimbursement rate

55
Q

A specified amount of money that the insured must pay before an insurance company will pay a claim

A

Deductible

56
Q

How long are vision benefits good for

A

Every one year or two years

57
Q

Medicaid

A

State by state

Typically only covers children and pregnant women and there is a set reimbursement amount

58
Q

Medicare

A
  • federal-regulated
  • cannot bill for a routine exam; it is not vision coverage, have to have a medical diagnosis
  • covers full health check and medical follow ups, but not refraction, refraction is a separate fee to the patient
59
Q

When can Medicare cover glasses

A

One pair after cataract surgery for up to 6 months