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CBAP - BABOK v3 > Business Analysis Planning and Monitoring > Flashcards

Business Analysis Planning and Monitoring Flashcards

Business Analysis Planning and Monitoring knowledge area

1
Q

Tasks in Business Analysis Planning and Monitoring?

A
  1. Plan Business Analysis Approach
  2. Plan Stakeholder Engagement
  3. Plan Business Analysis Governance
  4. Plan Business Analysis Information Management
  5. Identify Business Analysis Performance Improvements
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2
Q

Business Analysis Planning and Monitoring | Change - Core Concept

A

Business analysts are responsible for determining how changes to business analysis results will be requested and authorized.

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3
Q

Business Analysis Planning and Monitoring | Need - Core Concept

A

Business analysts choose a business analysis approach that provides adequate analysis for the change.

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4
Q

Business Analysis Planning and Monitoring | Solution - Core Concept

A

Business analysts evaluate if business analysis performance was a key contributor to the successful implementation of a solution.

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5
Q

Business Analysis Planning and Monitoring | Stakeholder - Core Concept

A

Business analysts perform a stakeholder analysis to ensure planning and monitoring activities reflect stakeholder needs and account for stakeholder characteristics.

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6
Q

Business Analysis Planning and Monitoring | Value - Core Concept

A

Business analysts conduct performance analysis to ensure business analysis activities continue to produce sufficient value for the stakeholders.

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7
Q

Business Analysis Planning and Monitoring | Context - Core Concept

A

Business analysts ensure a complete understanding of the context under analysis in order to develop an efficient business analysis approach

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8
Q

[Purpose] of Plan Business Analysis Approach

A

The purpose of Plan Business Analysis Approach is to define an appropriate method to conduct business analysis activities.

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9
Q

[Description] of Plan Business Analysis Approach

A
  • Describe the overall method that will be followed when performing business analysis work on a given initiative, how and when tasks will be performed, and the deliverables that will be produced.
  • The business analysis approach should:
    • Align to the overall goals of the change,
    • Coordinate the business analysis tasks with the activities and deliverables of the overall change,
    • Include tasks to manage any risks that could reduce the quality of business analysis deliverables or impede task efficiency, and
    • Leverage approaches and select techniques and tools that have historically worked well.
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10
Q

[Input] of Plan Business Analysis Approach – {1}

A
  1. Need
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11
Q

[Elements] of Plan Business Analysis Approach – {6}

A
  1. Planning Approach (Predictive and Adaptive Approach)
  2. Formality and Level of Detail of Business Analysis Deliverables
  3. Business Analysis Activities
  4. Timing of Business Analysis Work
  5. Complexity and Risk
    Acceptance
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12
Q

[Guidelines and Tools] of Plan Business Analysis Approach – {5}

A
  1. Business Analysis Performance Assessment
  2. Business Policies
  3. Expert Judgment
  4. Methodologies and Frameworks
  5. Stakeholder Engagement Approach
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13
Q

[Techniques] of Plan Business Analysis Approach – {15}

A
  1. Brainstorming
  2. Business Cases
  3. Document analysis
  4. Estimation
  5. Financial Analysis
  6. Functional Decomposition
  7. Interviews
  8. Item Tracking
  9. Lessons Learned
  10. Process Modeling
  11. Reviews
  12. Risk Analysis and Management
  13. Scope Modelling
  14. Survey of questionnaires
  15. Workshops
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14
Q

[Stakeholders] of Plan Business Analysis Approach – {4}

A
  1. Domain Subject Matter Expert
  2. Project Manager
  3. Regulator
  4. Sponsor
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15
Q

[Output] of Plan Business Analysis Approach – {1}

A

Business Analysis Approach

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16
Q

[Purpose] of Plan Stakeholder Engagement

A

The purpose of Plan Stakeholder Engagement is to plan an approach for establishing and maintaining effective working relationships with the stakeholders.

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17
Q

[Description] of Plan Stakeholder Engagement

A
  1. Identify all of the involved stakeholders and analyze their characteristics.
  2. Define the best collaboration and communication approaches for the initiative and to appropriately plan for stakeholder risks.
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18
Q

[Input] of Plan Stakeholder Engagement – {2}

A
  1. Needs: understanding the business need and the parts of the enterprise that it affects helps in the identification of stakeholders.
  2. Business Analysis Approach: incorporating the overall business analysis approach into the stakeholder analysis, collaboration, and communication approaches is necessary to ensure consistency across the approaches.
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19
Q

[Elements] of Plan Stakeholder Engagement – {3}

A
  1. Perform Stakeholder Analysis (Roles, Attitude, Decision making authority, Level of power of influence)
  2. Define Stakeholder Collaboration
    Stakeholder Communication Needs
20
Q

[Guidelines and tools] of Plan Stakeholder Engagement – {3}

A
  1. Business Analysis Performance Assessment
  2. Change Strategy
  3. Current state description
21
Q

[Technique] of Plan Stakeholder Engagement – {13}

A
  1. Brainstorming
  2. Business rules analysis
  3. Document Analysis
  4. Interviews
  5. Lessons learned
  6. Mind mapping
  7. Organizational modelling
  8. Process Modeling
  9. Risk Analysis Management
  10. Scope Modelling
  11. Stakeholder list, map or persona
  12. Survey or questionnaire
  13. Workshops
22
Q

[Stakeholders] of Plan Stakeholder Engagement – {7}

A
  1. Customers
  2. Domain subject matter experts
  3. End user
  4. Project manager
  5. Regulator
  6. Sponsor
  7. Supplier
23
Q

[Output] of Plan Stakeholder Engagement – {1}

A

Stakeholder engagement approach

24
Q

[Purpose] of Plan Business Analysis Governance

A

The purpose of Plan Business Analysis Governance is to define how decisions are made about requirements and designs, including reviews, change control, approvals, and prioritization.

25
Q

[Description] of Plan Business Analysis Governance

A

A governance process identifies the decision makers, process, and information required for decisions to be made. A governance process describes how approvals and prioritization decisions are made for requirements and designs.

26
Q

[Input] of Plan Business Analysis Governance – {2}

A
  1. Business Analysis Approach

2. Stakeholder Engagement Approach

27
Q

[Elements] of Plan Business Analysis Governance – {4}

A
  1. Decision Making (Stakeholder can be participant, SME, reviewer, approver)
  2. Change control process (Determine process and elements of CR, method to prioritize, document, communicated the CR, who perform impact analysis and authorizes changes)
  3. Plan prioritization approach
  4. Plan for approvals
28
Q

[Guidelines and tools] of Plan Business Analysis Governance – {4}

A
  1. Business Analysis Performance Assessment
  2. Business Policies
  3. Current State Description
  4. Legal/Regulatory Information
29
Q

[Technique] of Plan Business Analysis Governance – {10}

A
  1. Brainstorming
  2. Document analysis
  3. Interviews
  4. Item tracking
  5. Lessons learned
  6. Organizational modelling
  7. Process Modeling
  8. Reviews
  9. Survey or questionnaire
  10. Workshops
30
Q

[Stakeholders] of Plan Business Analysis Governance – {4}

A
  1. Domain SME
  2. Project management
  3. Regulator
  4. Sponsor
31
Q

[Output] of Plan Business Analysis Governance – {1}

A

Governance approach

32
Q

[Purpose] of Plan Business Analysis information management

A

The purpose of Plan Business Analysis Information Management is to develop an approach for how business analysis information will be stored and accessed.

33
Q

[Description] of Plan Business Analysis information management

A

Comprised of all the information business analysts elicit, create, compile, and disseminate in the course of performing business analysis. Models, scope statements, stakeholder concerns, elicitation results, requirements, designs, and solution options are just a few examples

34
Q

[Input] of Plan Business Analysis information management – {3}

A
  1. Business Analysis Approach
  2. Governance Approach
  3. Stakeholder Engagement Approach
35
Q

[Elements] of Plan Business Analysis information management – {6}

A
  1. Organization of Business Analysis Information
  2. Level of Abstraction
  3. Plan Traceability Approach
  4. Plan for Requirements Reuse
  5. Storage and Access
  6. Requirements Attributes
36
Q

[Guidelines and tools] of Plan Business Analysis information management – {4}

A
  1. Business Analysis Performance Assessment
  2. Business Policies
  3. Information Management Tools
  4. Legal/Regulatory Information
37
Q

[Technique] of Plan Business Analysis information management – {8}

A
  1. Brainstorming
  2. Interview
  3. Item tracking
  4. Lessons learned
  5. Mind mapping
  6. Process modelling
  7. Survey or questionnaire
  8. Workshops
38
Q

[Stakeholders] of Plan Business Analysis information management – {3}

A
  1. Domain subject matter expert
  2. Regulator
  3. Sponsor
39
Q

[Output] of Plan Business Analysis information management – {1}

A

Information management approach

40
Q

[Purpose] of Identify Business Analysis Performance Improvements

A

The purpose of Identify Business Analysis Performance Improvements is to assess business analysis work and to plan to improve processes where required.

41
Q

[Description] of Identify Business Analysis Performance Improvements

A
  1. Establish the performance measures
  2. Conduct the performance analysis, report on the results of the analysis
  3. Identify any necessary preventive, corrective, or developmental actions
42
Q

[Input] of Identify Business Analysis Performance Improvements – {2}

A
  1. Business Analysis Approach

2. Performance Objectives (external)

43
Q

[Elements] of Identify Business Analysis Performance Improvements – {4}

A
  1. Performance Analysis
  2. Assessment measure
  3. Analyze results
  4. Recommend Actions for improvement (Preventive, Corrective, Improvement)
44
Q

[Guidelines and tools] of Identify Business Analysis Performance Improvements – {1}

A
  1. Organizational performance standards
45
Q

[Techniques] of Identify Business Analysis Performance Improvements – {13}

A
  1. Brainstorming
  2. Interviews
  3. Item tracking
  4. Lessons learned
  5. Metrics and key performance indicator (KPIs)
  6. Observation
  7. Process Analysis
  8. Process Modeling
  9. Reviews
  10. Risk Analysis and Management
  11. Root cause analysis
  12. Survey or questionnaire
  13. Workshops
46
Q

[Stakeholder] of Identify Business Analysis Performance Improvements – {3}

A
  1. Domain subject matter experts
  2. Project manager
  3. Sponsor
47
Q

[Output] of Identify Business Analysis Performance Improvements – {1}

A

Business Analysis Performance Assessment

CBAP - BABOK v3 (5 decks)

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