Business aims and objectives; customer needs Flashcards

1
Q

Financial benefits of starting a business (5)

A

Survival
Profit
Market share
Sales
Financial security

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2
Q

Non-financial benefits of starting a business (4)

A

Social objectives
Personal satisfaction
Challenge
Independence and control

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3
Q

Define aim -
Define objective -

A

-something you want to achieve in a long term
-short term goal that will help a business to achieve their long term aim

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4
Q

How new ideas come along? (2)

A

Original ideas
Adapting existing products

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5
Q

What causes new ideas to appear? (3)

A

Change in technology
Change in consumer needs and wants
Products becoming obsolete

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6
Q

Target market is -

A

Particular group of consumer at which a business aims its products

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7
Q

4 main customer needs

A

Convenience
Choice
Quality
Price

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8
Q

SMART stands for

A

S - specific
M - measurable
A - achievable
R - realistic
T - timed

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