Business Flashcards
All of the following actions describe how to create a plan to achieve your goals except
avoid alternate plans
Measurable goals will help you to get organized and
Track your progress
Pareto’s Principal is called the
80/20 rule
The item that offers an employer a brief summary of why you would like to be employed at the salon and what qualities you would bring to the salon is called
Resume
During a job interview it is very important to
Stay calm and be yourself
Before an interview begins you might be asked to fill out a
Application
Which of the following statements describes what you Should do if you are asked a question that seems discriminatory
Politely decline to answer
Of the items listed below which one is not considered a benefit
Salary
Dependability he has a work principal can be described as
Showing up on time and ready to work
Passion as a work principal can be described
Showing that you love what you do
Which of the following descriptions would be considered a key to successful client relationships
Teach the client how to maintain to look at home
I had a Lena client complaint you can turn a negative experience into a positive one by
Restating back to the client what you heard
Important information about the client combined with the financial value away client is referred to as
Client factor
Adding the clients service total and retail total for one visit will achieve which of the following results
Average ticket
The act of a highly satisfied client directly and another person to see you for your professional services is called
Referral