BUSA Chapter 14 Flashcards

1
Q

Leadership

A

Process of inspiring others to work hard to accomplish important tasks

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2
Q

Process of inspiring others to work hard to accomplish important tasks

A

Leadership

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3
Q

Planning

A

Set the direction

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4
Q

Set the direction

A

Planning

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5
Q

Organizing

A

To create structures

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6
Q

To create structures

A

Organizing

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7
Q

Leading

A

Communicate the vision, and build enthusiasm to motivate commitment and hard work

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8
Q

Communicate the vision, and build enthusiasm to motivate commitment and hard work

A

Leading

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9
Q

Controlling

A

To ensure results

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10
Q

To ensure results

A

Controlling

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11
Q

Power

A

The ability to get others to do something you want to be done or to make things happen the way you want

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12
Q

The ability to get others to do something you want to be done or to make things happen the way you want

A

Power

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13
Q

Reward power

A

The ability to influence through rewards

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14
Q

The ability to influence through rewards

A

Reward power

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15
Q

Coercive power

A

The ability to achieve influence through punishment

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16
Q

The ability to achieve influence through punishment

A

Coercive power

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17
Q

Legitimate power

A

The ability to influence through authority

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18
Q

The ability to influence through authority

A

Legitimate power

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19
Q

Expert power

A

The ability to achieve influence through special skills, knowledge, and reputation

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20
Q

The ability to achieve influence through special skills, knowledge, and reputation

A

Expert power

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21
Q

Human capital

A

The ability to get things done based on what we know and can do (credentials, experience, achievements)

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22
Q

The ability to get things done based on what we know and can do (credentials, experience, achievements)

A

Human capital

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23
Q

Information and networking power

A

The ability to achieve influence through access to information and contacts with other people

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24
Q

The ability to achieve influence through access to information and contacts with other people

A

Information and networking power

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25
Q

Social capital

A

Having a strong base of connections who can help you get things done

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26
Q

Having a strong base of connections who can help you get things done

A

Social capital

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27
Q

Referent power

A

The ability to achieve influence through identification

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28
Q

The ability to achieve influence through identification

A

Referent power

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29
Q

The Power Paradox

A
  1. Be aware of your feelings about power
  2. Practice humility
  3. Stay focused on, and give to others
  4. Practice respect
  5. Change the psychological context of powerlessness
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30
Q

Vision

A

A hoped-for future that if achieved will improve the present state of affairs

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31
Q

A hoped-for future that if achieved will improve the present state of affairs

A

Vision

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32
Q

Visionary leadership

A

The behaviors of leaders who offer a clear and compelling view of the future and understand the actions needed to be successful

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33
Q

The behaviors of leaders who offer a clear and compelling view of the future and understand the actions needed to be successful

A

Visionary leadership

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34
Q

Servant leadership

A

Leading by serving others and helping them fully use their talents so that organizations benefit society

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35
Q

Leading by serving others and helping them fully use their talents so that organizations benefit society

A

Servant leadership

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36
Q

Followership

A

The act of joining with a leader to accomplish tasks and goals

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37
Q

The act of joining with a leader to accomplish tasks and goals

A

Followership

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38
Q

Leadership Behaviours

A

*Concern for the task to be accomplished
*Concern for the people doing the work

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39
Q

Successful Leadership Traits

A

*Drive
*Self-confidence
*Creativity
*Cognitive ability
*Job-relevant knowledge
*Motivation
*Flexibility
*Honesty and integrity

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40
Q

Concern for the task to be accomplished

A

Defining and assigning tasks

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41
Q

Defining and assigning tasks

A

Concern for the task to be accomplished

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42
Q

Concern for the people doing the work

A

People’s needs and respect

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43
Q

People’s needs and respect

A

Concern for the people doing the work

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44
Q

Leadership styles

A

The recurring patterns of behaviors exhibited by leaders

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45
Q

The recurring patterns of behaviors exhibited by leaders

A

Leadership styles

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46
Q

Leadership styles examples

A

*Autocratic
*Human relations
*Laissez-faire
*Democratic

47
Q

Autocratic style

A

A leader who acts in a command-and-control fashion; focuses on the efficiency of tasks and operations, emphasizes tasks over people

48
Q

A leader who acts in a command-and-control fashion; focuses on the efficiency of tasks and operations, emphasizes tasks over people

A

Autocratic style

49
Q

Human relations style

A

A leader who
emphasizes people over task

50
Q

A leader who
emphasizes people over task

A

Human relations style

51
Q

Laissez-faire style

A

A leader who has a “do the best you can and don’t bother me” attitude

52
Q

A leader who has a “do the best you can and don’t bother me” attitude

A

Laissez-faire style

53
Q

Democratic style

A

A leader who emphasizes both tasks and people

54
Q

A leader who emphasizes both tasks and people

A

Democratic style

55
Q

Fiedler’s Contingency Model

A

Good leadership depends on a match or fit between a person’s leadership style (personality) and situational demands

56
Q

Least-preferred co-worker scale

A

Scale that measures tendencies to behave either as a task-motivated leader (low LPC score) or a relationship-motivated leader (high LPC score)

57
Q

Scale that measures tendencies to behave either as a task-motivated leader (low LPC score) or a relationship-motivated leader (high LPC score)

A

Least-preferred co-worker scale

58
Q

Contingency Variables to Measure Situational Controls

A

*Quality of leader-member relations
*Task structure
*Position power

59
Q

Task-motivated style

A

Successful in favorable high-control situations or unfavorable low-control situations

60
Q

Successful in favorable high-control situations or unfavorable low-control situations

A

Task-motivated style

61
Q

Relationship-motivated style

A

Successful in situations of moderate control

62
Q

Successful in situations of moderate control

A

Relationship-motivated style

63
Q

Delegating

A

Group takes responsibility for task decisions; low-task, low-relationship

64
Q

Group takes responsibility for task decisions; low-task, low-relationship

A

Delegating

65
Q

Participating

A

Share ideas and participative decisions on task directions; low-task, high-relationship

66
Q

Share ideas and participative decisions on task directions; low-task, high-relationship

A

Participating

67
Q

Selling

A

Explaining task directions in a supportive and persuasive way; high task, high-relationship

68
Q

Explaining task directions in a supportive and persuasive way; high task, high-relationship

A

Selling

69
Q

Telling

A

Giving specific task directions and closely supervising work; high-task, low-relationship

70
Q

Giving specific task directions and closely supervising work; high-task, low-relationship

A

Telling

71
Q

House’s Path-Goal Leadership Theory

A

*Directive leadership
*Supportive leadership
*Achievement-oriented leadership
*Participative leadership

72
Q

Hersey-Blanchard Situational Leadership Model

A

*Delegating
*Participating
*Selling
*Telling

73
Q

Directive leadership

A

Letting followers know what is expected

74
Q

Letting followers know what is expected

A

Directive leadership

75
Q

Supportive leadership

A

Doing things to make work more pleasant

76
Q

Doing things to make work more pleasant

A

Supportive leadership

77
Q

Achievement-oriented leadership

A

Setting challenging goals

78
Q

Setting challenging goals

A

Achievement-oriented leadership

79
Q

Participative leadership

A

Involving team members in decision-making

80
Q

Involving team members in decision-making

A

Participative leadership

81
Q

Path-Goal Contingencies

A

Add value to a situation by shifting between the four leadership styles to contribute to what is missing or needs strengthening

82
Q

Substitutes for leadership

A

Factors in the work setting that direct work efforts without the involvement of a leader

83
Q

Factors in the work setting that direct work efforts without the involvement of a leader

A

Substitutes for leadership

84
Q

Authority decision

A

Decision made by the leader and then communicated to the team

85
Q

Decision made by the leader and then communicated to the team

A

Authority decision

86
Q

Consultative decision

A

Decision made by the leader after gathering information from the team

87
Q

Decision made by the leader after gathering information from the team

A

Consultative decision

88
Q

Group/team decision

A

Decision by the team

89
Q

Decision by the team

A

Group/team decision

90
Q

Factors that Govern Decision-Making

A

*Decision quality
*Decision acceptance
*Decision time

91
Q

Charismatic leaders

A

Ability to inspire others in exceptional ways

92
Q

Ability to inspire others in exceptional ways

A

Charismatic leaders

93
Q

Transformational leadership

A

Using personalities, character, and insight to inspire followers

94
Q

Using personalities, character, and insight to inspire followers

A

Transformational leadership

95
Q

Emotional intelligence

A

The ability to understand emotions in yourself and others and use this understanding to handle social relationships effectively

96
Q

The ability to understand emotions in yourself and others and use this understanding to handle social relationships effectively

A

Emotional intelligence

97
Q

Gender similarities hypothesis

A

Males and females have similar psychological properties

98
Q

Males and females have similar psychological properties

A

Gender similarities hypothesis

99
Q

Leadership double bind

A

Female leader gets criticized when displaying stereotypical male and female leadership characteristics

100
Q

Female leader gets criticized when displaying stereotypical male and female leadership characteristics

A

Leadership double bind

101
Q

Interactive leadership

A

A leader who is a strong communicator and acts in democratic and participative ways with followers

102
Q

A leader who is a strong communicator and acts in democratic and participative ways with followers

A

Interactive leadership

103
Q

Moral leadership

A

Leadership that adheres to ethical standards

104
Q

Leadership that adheres to ethical standards

A

Moral leadership

105
Q

Integrity

A

Act in an honest, credible, and consistent way to put values into action

106
Q

Act in an honest, credible, and consistent way to put values into action

A

Integrity

107
Q

Moral confidence

A

Falling prey to an overly positive view of one’s strength of character

108
Q

Falling prey to an overly positive view of one’s strength of character

A

Moral confidence

109
Q

Authentic leadership

A

A high level of self-awareness and a clear understanding of personal values

110
Q

A high level of self-awareness and a clear understanding of personal values

A

Authentic leadership

111
Q

Character leadership

A

Leaders with values, traits, and virtues that engender credibility and trust

112
Q

Leaders with values, traits, and virtues that engender credibility and trust

A

Character leadership

113
Q

Drucker’s “Good Old-Fashioned” Leadership

A

*Define and communicate a clear vision
*Accept leadership as a responsibility
*Surround yourself with talented people
*Don’t balance others when things go wrong
*Keep your integrity; earn the trust of others
*Don’t be clever, be consistent