BUS 306 Written Flashcards
Managing Emotional Conflict in Multicultural Teams
emotional conflict in multicultural teams cant be avoided because of cultural differences
training MCT members to expect high emotional conflict and sensitizing them to cultural differences,
talk isn’t always best form of communication - should explore more non verbal options
-like team building activities
-games
-movies
a diverse range of strategies for managing emotional conflict in multicultural settings.
Meaningfulness of Work
benefits of social ties for meaningfulness at work
achieving personal career goals, forming emotional connections, and having a significant social impact.
crucial for successful task achievement and goal achievement.
authenticity
organizational practice
- team building
brief strengths-based group coaching intervention
an increase in goal attainment, self-efficacy, and strengths knowledge
-self efficacy (having a belief they can do it)
strength based psychological climate
climate positively affects employee emotional states and performance where emphasis is on innovation and teammwork
combines strengths research with climate studies, demonstrating that a strengths-based psychological climate increases well-being
HR managers are advised to focus on the underlying philosophy rather than simply adopting numerous HR practices.
Strengths-Based Performance Appraisal on Perceived Supervisor Support and the Motivation to Improve Performance
strength based performance positively influences motivation to improve & percieved supervisor support.
enhancing employee well being and performance
this approach shifts employees attention by promoting personal strength.
enabling employees to cope with disappointment and manage negative emotions associated with low ratings.
consider age related factors
Trust and its performance on teams.
trust influences team performance through
team monitoring: monitor progress. Provide feedback
team effort: getting it done.
team reflexivity: reflect and communicate group’s objectives, strategies, and processes
The study supports the idea that trust positively impacts team performance in ongoing teams.
positivity - applications in a coaching context
- use of happiness and positive emotions can enhance success, productivity, and goal achievement
- increased chances of achieving desires
positive emotionsare associated with overcoming obstacles
Fredrickson’s broaden and build theory of positive emotions, highlighting how positive emotions **can enhance creativity, innovation, problem-solving, teamwork, and relationships.
**
boosting positivity in coaching: focus on positive experiences, identify strengths, build positive coaching relations, humour, positive reinforcement.
what is strength based team approach?
In a strengths-based culture, leaders and managers integrate strengths into performance reviews and coaching conversations, helping employees apply their strengths to succeed in the various situations they face every day.
my top 10 talents
- futuristic
- competition
- strategic
- achiever
- individualization
- relator
- arranger
- woo
- communication
- empathy
integrated culture framework model
cultural forms: part of culture you can see — symbols (logo, visuals), language (slogans, terms), narratives (stories), practices (rituals)
cultural substance: parts that are unseen or unspoken that have biggest impact on behaviour
- beliefs, assumptions
**caring, authority, results, purpose, order, learning, safety, enjoyment, **
(mine = enjoyment, results, caring)
4 main themes
executing: know how to make things happen - implement solutions - work hard
- achiever, discipline, focus, responsibility, consistency
influencing: stepup to broader audiences to get your team heard
- woo, competition, significance, maximizer, self-assurance
relationship building: provide the glue to hold team together
- empathy, individualization, relator, positivity, harmony, developer
strategic: focused on what could be. Analyzing, making decisions- future thinking
- futuristic, strategic, ideation
my talents 11-20
executing and relationship building
Positivity
Significance
Maximizer
Deliberative
Consistency
Focus
Responsibility
Ideation
Harmony
Developer
my talents 1-10
u should know
my talents 20-34
Discipline
Includer
Analytical
Adaptability
Learner
Self-assurance
Command
Input
Restorative
Activator
Connectedness
Intellectual
Belief
Context
strength based development steps
identification - using strengthsfinder
appreciation - naturally seeing how talents help u and others
Target performance: how u can apply in everyday life
