bureaucratic organizations Flashcards

1
Q

Small organizations pros

A
  • greater sense of community, less hierarchical
  • easy and efficient communication
  • see the out come of your labor
  • less specialized, variety of tasks
  • easier to move up
  • small probation
  • less isolating
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Small organizations cons

A
  • less job security, more easily to go bankrupt
  • work harder more observable, less anonymity
  • Less likely to have benefits
  • lower pay
  • labor laws and ethics
  • less diversity
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Large organizations pros

A
  • higher wage, pension
  • unions, benefits, control the hours, certain things you can and cannot do
  • more opportunity to grow, upgrading their skills
  • higher quality, more capital and investments
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Large organizations cons

A
  • loss your now opinion, herd or pack mentality, go with the flow
  • chain of command
  • less room for creativity, rule bound
  • anonymity, get away with things like poor performance high absentee that are less observable
  • repetitive
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Weber’s bureaucratic social values: rationality

A

use logic and empiricism to explain the causes of events; effective and efficient pursuit of goals without regard to means

-replacing family based organizations or ones that were organized around charismatic leaders

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Weber’s bureaucratic social values: impersonality

A

the equal treatment of all

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Weber’s bureaucratic social values: meritocracy

A

the emphasis on merit and expertise in the assignment of job positions and work tasks

  • based on performance
  • impersonal
  • promoted for what you know, and you’re skills
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

bureaucratic structure

A
  • impersonality
  • meritocracy
  • division of labor
  • specialization of tasks
  • formal rules, regulations, and procedure
  • hierarchies of authority
  • extensive use of written records
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

bureaucratic structure: impersonality

A

-employee or client or customer
-idea that we are treated as a number
often complain about it, don’t feel like a person
-weber: this is rational and logical because it is moving away from favouritism and bias
-ensures that we are all treated fairly

Cons

  • no flexibility
  • everyone has a situation that is different and they need consideration
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

bureaucratic structure: meritocracy

A

how people are hired, promoted in bureaucracies

  • based on skill (merit
  • tired to impersonality, don’t want to be promoting people based on their ind characteristics, instead we’ve assessed their skills
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

bureaucratic structure: division of labor

A
  • Complex because they are highly specialized
  • Limited to what they job description is
  • very narrow

Advantages: usually are hiring people who are trained and skilled in their job

Disadvantages - may not share the same goals as their co-workers, and there can be conflict

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

bureaucratic structure: rules and regulations

A

expected to follow

can be helped b/c we know what we are supposed to be doing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

bureaucratic structure: hierarchies of authorities

A
  • Know where we fit
  • who reports to who
  • helps us understand the span of control people have which is linked to their authority
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

bureaucratic structure: extensive use of written record

A
  • formalization
  • everything is recorded
  • allows bureaucracies to function on the own
  • transparent
  • bureaucratic (people forgetting the bigger picture)
  • Loose flexibility, can be different
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

When does bureaucracy work?

A

Ex: university

  • application
  • degree requirements
  • scheduling
  • course outlines
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

When does bureaucracy not work?

A

Unpredictability

  • issues are a long process to change
    ex: her changing the light bulb
17
Q

Critique of bureaucracy

A
  • Dehumanizing
  • Stifles human needs
  • Resistance to change and innovation
  • Acceptance of min levels of performance
  • Rules become ends in themselves
18
Q

Critique of bureaucracy: dehumanizing

A

weber “iron cage” - keep people locked up no creativity

-not valued as individuals

19
Q

Critique of bureaucracy: stifles human needs

A
  • Bureaucracy seems like it is dysfunctional in places like the university
  • our ability to change things are often resisted by bureaucracies
20
Q

Critique of bureaucracy: acceptance of min levels of performance: drawbacks

A

-following the rules so well, we can only do the base requirements of our performance

  • ex: uni settings
  • if you follow the min level you are safe
21
Q

Critique of bureaucracy: rules become ends in themselves

A
  • See they job as following the rules
  • lose sight of what the larger organization is “red tape” mentality
  • ex: fill the form , submit request
  • harmful for relationship success
22
Q

bureaucractic personality or bureaucratic ritualism

A

where following rules and procedures become ends in and of themselves

23
Q

Mcdonaldization

A

used to describe contemporary bureaucracy and its consequences for workers in the 21st century

-how we break down the work process
-how we use tech to have efficiently run organizations good at controlling workers
-standardization
formalized rules and regulations
reduces uncertainty