Bulletin No.97 (Language Line)

Question 1

NEP

Answer 1

for non-English proficient

Question 2

LEP

Answer 2

Limited English proficient

Question 3

Language threshold exposure to non-English language spoken by limited or non-English proficient population that constitute __% of the agencies customers or ______ individuals whichever is less

Answer 3

3%

500

Question 4

Call the language service line and provide the client ID number ________

Answer 4

911021

Question 5

Any person or organization May file public complaint alleged violation of language access act to the ____________

Answer 5

Office of human rights