Buisness people Unit 3 Flashcards
what are 4 uses of human resources
Identify jobs
manage employees
provide training for new employees
manage employee complaints
Ensure health+ safety laws
Discipline employees
What is a “Flat” structure?
less layers of management
What is a “Tall” structure?
many levels of management
What is delegation
passing jobs on for people below you
What is temporary work?
given a job for a short amount of time
how many hours is full time?
48
4 types of communication in a business
letter
email
text
phone
meeting
social media
website
What dose recruitment mean
employing someone
Why do business recruit
leavers
business grows
fill skill gaps
Why would a business internally recruit
cheaper
Why would a business not want to internally recurut
limited to only the existing employees
Why would a business want to externally recruit
more choice
Why would a business not want to externally recruit
more expensive ( advertising)
What’s the first step of a recruitment process
business identifys there’s a job opportunity
why is motivation important
so they feel more important in their job role
What are 2 methods of financial motivation
pay
bones
fringe benefits
What is a fringe benefit
company car or heath insurance
What are 2 non-financial methods of motivation
praise
Award schemes
conditions in the work place
what is a award scheme
opportunity’s in the business to win awards
what is on the job training
learning the job during opening hours
What are 2 benefits of on the job training
cheaper
learn from employees
What’s a negivate of on the job training
limited numbers can be trained at once
what’s a benifits of off the job training
can train loads of employees at once
What’s 2 downsides of off the job training
expensive
workers need paying whilst not working
