Buisness Functions Flashcards
what are business functions?
departments with clearly defined roles and responsibilities
what are the main functional departments?
marketing (sales and marketing)
human resources (personnel)
finance (accounts)
operations (production)
what are functional objectives?
the goals of each of the functional department that must be closely tied to the corporate objectives
what does the marketing department do?
finding out the needs and wants of potential customers and promoting the company’s goods or services
(advertising, promoting, market research)
what does the human resources department do?
manages the people who work for the organisation
(recruitment and selection, staff training, health and safety)
what does the finance department do?
responsible for managing the money coming into and going out of the business
(raise finance, preparing budgets and final accounts)
what does the operations department do?
making the product or providing the service
(production of goods and services, buy raw materials, quality control)