Building Credit WQFs

Question 1

If no rule is associated with an automatic acting mapping line, what credit records are eligible to qualify for that line?

Answer 1

All records that meet the days/since criteria of that line will qualify. If the automatic activity mapping is set at the WQF level then only the records in that WQF will apply. If it is set at the profile level, all records in the WQFs w/out automatic activity mapping setup will apply.

Question 2

What section of the Credit WQF profile is used to associate rules with their respective workqueues?

Answer 2

Workqueue routing

Question 3

What section of the Credit WQF profile also you to establish a recurring rerouting of all the credit records in the service area?

Answer 3

reroute

Question 4

What configuration needs to be placed in the last line of the WQF routing section of the Credit WQF Profile

Answer 4

Default Catch all WQF; with no rule associated to it