Automating Follow Up System Action Queues Flashcards

1
Q
Which of the following are types of system action queues? Chose ALL the answers that apply
A-Bucket
B-Account
C-Guarantor
D-Invoice
E-Encounter
A

A-Bucket
B-Account
C-Guarantor

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2
Q

True or False: System account queues use rules to identify which records (HARS,Buckets, or guarantor accounts) to take action on.

A

True

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3
Q

True or false. HAR system actions are perfumed before bucket system action queues

A

False. (bucket is also first)

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4
Q

True or False. The order of the system action queues listed in the Queue priority does not matter all system action queues are evaluated against each bucket/account/guarantor every time.

A

False, (the order does matter) one action may change the characteristics of an account which could cause it qualify of no qualify for other actions based on the change.

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