Automating Follow Up System Action Queues Flashcards
1
Q
Which of the following are types of system action queues? Chose ALL the answers that apply A-Bucket B-Account C-Guarantor D-Invoice E-Encounter
A
A-Bucket
B-Account
C-Guarantor
2
Q
True or False: System account queues use rules to identify which records (HARS,Buckets, or guarantor accounts) to take action on.
A
True
3
Q
True or false. HAR system actions are perfumed before bucket system action queues
A
False. (bucket is also first)
4
Q
True or False. The order of the system action queues listed in the Queue priority does not matter all system action queues are evaluated against each bucket/account/guarantor every time.
A
False, (the order does matter) one action may change the characteristics of an account which could cause it qualify of no qualify for other actions based on the change.