Building a business Flashcards

1
Q

Working in the business includes

A

training clients, responding to customer service e-mails, and bookkeeping.

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2
Q

Working on the business includes

A

developing training protocols, creating and testing marketing strategies, crafting customer service policies, structuring corporate guidelines, and building financial projections.

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3
Q

Executive summary

A

A section of the business plan that provides an overview of what will be covered in the document.

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4
Q

Customer acquisition cost (CAC)

A

How much a new customer costs a business – typically, the cost is determined through money spent on advertising.

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5
Q

Minimum viable product (MVP)

A

A product that provides the bare minimum features to satisfy customer demand – this is the foundation for a product that will be developed and modified based on market feedback.

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6
Q

Four P’s of marketing

A

Product, Price, Place, and Promotion

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7
Q

Sales funnel

A

An organized, repeatable process that a prospective customer follows to become a paid customer.

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8
Q

typical lighting spectrums used in video content is between

A

3,200 K and 5,500 K

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9
Q

Approximately when were the first wearable fitness trackers introduced?

A

1981

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10
Q

What is the average amount of sleep an American gets each night?

A

6 hours and 40 minutes

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11
Q

How many pixels are in a megapixel?

A

1000000

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12
Q

What does a gigabyte of data consist of?

A

1,000 megabytes

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13
Q

Business owner

A

An individual or group who owns a business entity and has final decision-making authority as well as first right to profits.

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14
Q

Business operator

A

The individual running the day-to-day operations of a business.

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15
Q

Consumer

A

Individuals in the target audience who are not yet aware of the business or its products and services.

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16
Q

Outbound sales

A

Sales that are initiated by the business; the business contacted the consumer first.

17
Q

Inbound sales

A

Sales that are initiated by the consumer; the consumer contacted the business first.

18
Q

cold calling

A

outbound sales technique where the business contacts prospective clients unsolicited.

19
Q

Sales copy

A

Writing with the specific goal of guiding a consumer through a sale.

20
Q

Penetration pricing

A

used to build interest in a new product. With this method, the standard price of the product is initially reduced as an introductory offering

21
Q

Promotional pricing

A

low pricing offered to an existing product or service

22
Q

Bundle pricing

A

strategy that offers discounts for buying in bulk. This can either be buying one product in bulk or purchasing multiple products together for a discounted price

23
Q

Prospect

A

A person whom the business has identified as fitting their client criteria but has not yet provided their information.

24
Q

Leads

A

Prospects who have shown interest in a company and have provided identifying information, such as an email address.

25
Customers
Leads who have purchased a product or service from a company; may also be used interchangeably with the term clients.
26
two most basic subcategories for defining sales goals
timeframe and sales stage
27
Business to consumer sales (B2C)
Sales from a business directly to a person.
28
Business to business sales (B2B)
Sales from a business directly to another business.
29
Inbound prospecting
The process of a consumer discovering a business from passive content released by the business.
30
Outbound prospecting
The process of a business contacting a consumer via direct marketing.
31
Market segmentation
Dividing prospects and leads to more well-defined categories.
32
Call to action
A prompt from a business for a consumer to take an action.
33
Warm lead
A lead that is interested but has not provided the business with contact information.
34
Retargeting campaign
A marketing campaign that targets specific segments of prospects or leads that have not yet become customers.
35
Hot lead
A lead that is interested and has provided the business with contact information.