BTT 203 Flashcards

1
Q

Total # Of Rooms =

A

Total Available Rooms + Out of Order + Stay overs + Arrivals

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2
Q

Total Of Occupancy Rooms =

A

Stay Overs + Arrivals.

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3
Q

Arrivals =

A

Transient + Group picked up

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4
Q

Occupancy Rate =

A

Occupied Room divided by Total Number of rooms

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5
Q

ADR =

A

Total Room Revenue divided by Total number of occupy Rooms

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6
Q

Revenue Per available Room =

A

Total Room Revenue divided by Total # Of Rooms in the Hotels
Or
ADR x Occupancy Rate.. This will give you the same number

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7
Q

Group Block

A

Group Block is the number of group rooms you have decided to take out of your inventory for groups that have signed contracts to stay at your property

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8
Q

Folio

A

A hotel folio is the record of the number of guests received in the hotel. The document shows the trend in the visits received over time. It helps the management to know whether the hotel business has performed well over a given period of time

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9
Q

O O O

A

Out of Order

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10
Q

Transients

A

Individual- Reservation people

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11
Q

Hotel spread sheet

A

start out of a 2 weeks periods

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12
Q

Revenue management system consists of

A

Room available for sale. Room rate. Rate code

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13
Q

Rate code colors

A

Blue=low. Green= high. Rack= normal. Red = more demand.

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14
Q

30 days or less we use

A

demand forecast or occupancy rate

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15
Q

Housekeeping status

A

Dirty . Clean. Read. OOO

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16
Q

Guest status

A

Vacant. Occupied, OOO

17
Q

Assigning guests to specific rooms

A
  1. select guest from the list of arriving guests
  2. Retrieve the guest’s reservation/registration info
  3. Assign the guest to a ready to sell room
18
Q

Total revenue

A

ADR X Occupational room

19
Q

occupancy index

A

hotel occupancy rate X100 divided by comp set occupancy rate

20
Q

rev par index

A

hotel rev par x 100 divided by comp set rev par

21
Q

occupancy index

A

hotel occupacy rate x 100 divided comp set ocup rate