Broadband Flashcards

1
Q

ADSL

A
  • no longer sold
  • speeds up to 24mbps
  • copper from exchange to cabinet, copper to home
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2
Q

Line activation

A
  • remotely
  • full address & eircode needed
  • no engineer needed as line already installed
  • talk service activated within 48-72 hrs. BB takes up to 5 working days
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3
Q

NLP

A

New line provide
- when ASDL phone & BB can’t be automatically remotely
- customers address & eircode needed
- if address can’t be found, line enquiry can be submitted
- engineer sent

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4
Q

NLP #2

A

UAN & phone no. = not needed
Address & eircode = needed
Engineer = needed

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5
Q

Transfers #2

A

UAN & phone number = need
Address & eircode = not
Engineer = not

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6
Q

Line activation #2

A

UAN & phone number = not
Address & eircode = need
Engineer = not

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7
Q

Stand-alone fibre to the cabinet

A
  • sky superfast (PSTN) no longer sold, only sky superfast standalone with optional VOIP
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8
Q

Installing FTTC

A
  • connect into a pre-filtered Eir telephone socket but only use BB side of socket
  • speeds from 7mbps up to 100mbps
  • option to add VOIP
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9
Q

Sky superfast stand alone only box

A

Sky Q/3.0 hub

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10
Q

Sky superfast stand alone with VOIP box

A

Sky broadband/ 4.0 hub

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11
Q

Fibre to the home

A

FTTH
- speeds up to 1Gbps
3 partner companies:
- Siri (esb & Vodafone)
- open eir
- national broadband Ireland (nbi)

  • customers do not use phone socket. Use an ONT (optical network terminal) instead
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12
Q

Selling FTTH

A
  1. Activation- customers existing ONT must be turned on
  2. Provide
  3. Transfer
  4. 3rd party cease
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13
Q

PTSN

A

Public Telephone Switch Network (sky superfast)
- needs telephone
- slow speeds

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14
Q

SFRC

A

Fibre to the cabinet (FTTC)- underlying eir network that provides sky broadband superfast

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15
Q

SFTC how it’s connected

A
  • customers connect into a pre-filtered eir telephone socket but only use “broadband” socket
  • speeds 7 mbps up to 100mbps
  • option to add VOIP
    -> sky talk freetime & sky talk anytime packages available
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