Branding Process & Brand Research Flashcards

1
Q

A systematic approach to develop an identity through research, strategic thinking, design skills, and project management.

A

Branding Process

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2
Q

Key information are gathered from the market and organization. Current branding and present audit are evaluated.

A

Brand Research

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3
Q

Insights from the previous phase are synthesized to develop strategy and positioning which are documented through a brand and creative brief.

A

Brand Strategy

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4
Q

An idea is formulated as basis for designing an identity design system that presents a visual strategy for the brand.

A

Identity Design

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5
Q

The identity design is finalized through its application prioritizing key areas where the brand can present iself to the audience.

A

Brand Touchpoints

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6
Q

An approach where the assets of a brand identity are fortified through trademark protection and by other means to prepare for launching.

A

Managing Assets

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7
Q

Who manages the branding process on cleint’s side in small organization?

A

the founder or owner

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8
Q

Who manages the branding process on cleint’s side in large organization

A

Depends on the organizational structure such as:

head of marketing and communications
brand manager.

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9
Q

_______ oversees the branding process, logistical complexity and is directly linked to key executives who are crucial decision-makers of the organization.

A

Project Manager

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10
Q

Who manages the branding process on creative’s side in small firm?

A

usually managed by the main client contact, senior creative director, and senior designer

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11
Q

Who manages the branding process on creative’s side in large firm?

A

project manager or accounts manager is dedicated as the main client contact.

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12
Q

A _________ is acheived through customer’s ease of purchase, clear branding and process. Every good experience with a brand makes converts people to loyal customers.

A

Return of Investment

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13
Q

Metrics for Brand Management

A
  1. Awareness
  2. Familiarity + Consideration
  3. Purchase Decision
  4. Loyalty
  5. Value Creation
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14
Q

______________ is not always about reaching an agreement or making a compromise, it recognizes that people have different opinions and are from different areas of study.

A

Collaboration

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15
Q

It reviews and analyze available marketing materials that has been or are still in use.

A

Marketing Audit

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16
Q

It examines the marketing materials of the competitors including but not limited to branding, key messages, identity, taglines, advertisements and online presence.

A

Competitive Audit

17
Q

It is known as message audit or content audit analyzes the idea behind the organization’s marketing.

A

Language Audit

18
Q

It gathers information externally through audience and or customer preference for products, services and brands.

A

Market Research

19
Q

It gathers non-numerical information from the market to gain knowledge of their perceptions, beliefs, feelings and motives.

A

Qualitative Research

20
Q

The observation of a customer or audience daily behavior in the environment, work, home and retail.

A

Ethnography

21
Q

A group discussion of a related subject with pre-selected participants who has common characteristics.

A

Focus group

22
Q

Open conversations about a brand can be monitored in social networks.

A

Social Listening

23
Q

In-depth interviews with key people from the organization or customers where valuable information can be gathered.

A

One on One Interview

24
Q

Shopping experience and overall satisfaction can be evaluated by a trained shopper who anonymously pose as a customer.

A

Mystery Shopping

25
Q

In contrast with Qualitative Research, numerical and statistical information can be gathered through __________

A

Quantitative Research

26
Q

Data is gathered from respondents that are grouped together through common characteristics.

A

Surveys

27
Q

The current impact of the brand should be assessed through continuous in-market ___________ that includes brand ratings, awareness and usage trends.

A

Equity Tracking

28
Q

Information from the web can utilized as they are automatically collected and are easily available and accessible.

A

Digital Analytics

29
Q

Carefully selected participants shall be observed on their live experience of the product. Immediate feedback can be acquired which can be analyzed for development and refinement of the product

A

Usability Testing