Branding Process & Brand Research Flashcards

1
Q

A systematic approach to develop an identity through research, strategic thinking, design skills, and project management.

A

Branding Process

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2
Q

Key information are gathered from the market and organization. Current branding and present audit are evaluated.

A

Brand Research

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3
Q

Insights from the previous phase are synthesized to develop strategy and positioning which are documented through a brand and creative brief.

A

Brand Strategy

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4
Q

An idea is formulated as basis for designing an identity design system that presents a visual strategy for the brand.

A

Identity Design

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5
Q

The identity design is finalized through its application prioritizing key areas where the brand can present iself to the audience.

A

Brand Touchpoints

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6
Q

An approach where the assets of a brand identity are fortified through trademark protection and by other means to prepare for launching.

A

Managing Assets

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7
Q

Who manages the branding process on cleint’s side in small organization?

A

the founder or owner

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8
Q

Who manages the branding process on cleint’s side in large organization

A

Depends on the organizational structure such as:

head of marketing and communications
brand manager.

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9
Q

_______ oversees the branding process, logistical complexity and is directly linked to key executives who are crucial decision-makers of the organization.

A

Project Manager

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10
Q

Who manages the branding process on creative’s side in small firm?

A

usually managed by the main client contact, senior creative director, and senior designer

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11
Q

Who manages the branding process on creative’s side in large firm?

A

project manager or accounts manager is dedicated as the main client contact.

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12
Q

A _________ is acheived through customer’s ease of purchase, clear branding and process. Every good experience with a brand makes converts people to loyal customers.

A

Return of Investment

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13
Q

Metrics for Brand Management

A
  1. Awareness
  2. Familiarity + Consideration
  3. Purchase Decision
  4. Loyalty
  5. Value Creation
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14
Q

______________ is not always about reaching an agreement or making a compromise, it recognizes that people have different opinions and are from different areas of study.

A

Collaboration

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15
Q

It reviews and analyze available marketing materials that has been or are still in use.

A

Marketing Audit

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16
Q

It examines the marketing materials of the competitors including but not limited to branding, key messages, identity, taglines, advertisements and online presence.

A

Competitive Audit

17
Q

It is known as message audit or content audit analyzes the idea behind the organization’s marketing.

A

Language Audit

18
Q

It gathers information externally through audience and or customer preference for products, services and brands.

A

Market Research

19
Q

It gathers non-numerical information from the market to gain knowledge of their perceptions, beliefs, feelings and motives.

A

Qualitative Research

20
Q

The observation of a customer or audience daily behavior in the environment, work, home and retail.

A

Ethnography

21
Q

A group discussion of a related subject with pre-selected participants who has common characteristics.

A

Focus group

22
Q

Open conversations about a brand can be monitored in social networks.

A

Social Listening

23
Q

In-depth interviews with key people from the organization or customers where valuable information can be gathered.

A

One on One Interview

24
Q

Shopping experience and overall satisfaction can be evaluated by a trained shopper who anonymously pose as a customer.

A

Mystery Shopping

25
In contrast with Qualitative Research, numerical and statistical information can be gathered through __________
Quantitative Research
26
Data is gathered from respondents that are grouped together through common characteristics.
Surveys
27
The current impact of the brand should be assessed through continuous in-market ___________ that includes brand ratings, awareness and usage trends.
Equity Tracking
28
Information from the web can utilized as they are automatically collected and are easily available and accessible.
Digital Analytics
29
Carefully selected participants shall be observed on their live experience of the product. Immediate feedback can be acquired which can be analyzed for development and refinement of the product
Usability Testing