Brand parts Flashcards
mission at 7 brew:
to ___ a community of ___ through ___ coffee experience
inspire, kindness, revolutionary
our brand is…
genuine, joyful, fast
the vital foundation of our success
out culture
4 keys to success
first impressions
customer service
drink quality
consistency
what is our first job at 7 brew
take care of our team and have each others backs
value 2: we always have time to ____
remake a drink
value 3: we move with a ___
visible sense of urgency
value 4: we call each other when ___
anything needs immediate attention
value 5: if a teammate ask you for help ___
let them know you are on it
value 6: do more than ___
what you expect from others
value 7: treat every encounter with others as a chance to ___
build them up
what’s the correct way to “order” a drink
size, temp, modification, name, finishings
what are the 3 parts of a shot, from bottom to top
heart, body, cremae
the music we play is
positive, clean, upbeat
how do we holdfast to our success
what is the foundational role of the stand
lane
who is the first impression
the texter
what position is the origin of drink production
shots
what position is the champion of multi-tasking, prioritization, and speed
milk
the big 3 are:
have ___ and ___ interactions with every customer and teammate
use __ and __ body language
__ for every customer and teammate
genuine, unique
open, positive
smile
when something goes wrong, ACT
Apologize
care
thank
4 sugar free fruit flavors
coconut, peach, raspberry, strawberry
ingredient order for making drinks
flavor, shot, milk
___ is the act of compressing/ compacting your coffee grinds
tamping
