Brand parts

Question 1

mission at 7 brew:
to ___ a community of ___ through ___ coffee experience

Answer 1

inspire, kindness, revolutionary

Question 2

our brand is…

Answer 2

genuine, joyful, fast

Question 3

the vital foundation of our success

Answer 3

out culture

Question 4

4 keys to success

Answer 4

first impressions
customer service
drink quality
consistency

Question 5

what is our first job at 7 brew

Answer 5

take care of our team and have each others backs

Question 6

value 2: we always have time to ____

Answer 6

remake a drink

Question 7

value 3: we move with a ___

Answer 7

visible sense of urgency

Question 8

value 4: we call each other when ___

Answer 8

anything needs immediate attention

Question 9

value 5: if a teammate ask you for help ___

Answer 9

let them know you are on it

Question 10

value 6: do more than ___

Answer 10

what you expect from others

Question 11

value 7: treat every encounter with others as a chance to ___

Answer 11

build them up

Question 12

what’s the correct way to “order” a drink

Answer 12

size, temp, modification, name, finishings

Question 13

what are the 3 parts of a shot, from bottom to top

Answer 13

heart, body, cremae

Question 14

the music we play is

Answer 14

positive, clean, upbeat

Question 15

how do we holdfast to our success

Question 16

what is the foundational role of the stand

Answer 16

lane

Question 17

who is the first impression

Answer 17

the texter

Question 18

what position is the origin of drink production

Answer 18

shots

Question 19

what position is the champion of multi-tasking, prioritization, and speed

Answer 19

milk

Question 20

the big 3 are:
have ___ and ___ interactions with every customer and teammate
use __ and __ body language
__ for every customer and teammate

Answer 20

genuine, unique
open, positive
smile

Question 21

when something goes wrong, ACT

Answer 21

Apologize
care
thank

Question 22

4 sugar free fruit flavors

Answer 22

coconut, peach, raspberry, strawberry

Question 23

ingredient order for making drinks

Answer 23

flavor, shot, milk

Question 24

___ is the act of compressing/ compacting your coffee grinds

Answer 24

tamping

Question 25

shot window

Answer 25

17-27

Question 26

every good double shot starts as ___ grams of ground coffee

Answer 26

14

Question 27

the __ is used to compress the grinds once in the portafilter

Answer 27

tamper

Question 28

if a shot pulls too quickly, adjust into a __ consistency

Answer 28

finer

Question 29

if a shot pulls too slowly, adjust into a ___ consistency

Answer 29

coarser

Question 30

what’s the perfect time for a shot to pull

Answer 30

22 seconds

Question 31

froth should be tight and look like

Answer 31

wet paint

Question 32

smooth mix is code for

Answer 32

half and half

Question 33

a skinny drink uses what 2 things

Answer 33

nonfat milk, SF flavors

Question 34

a SF mocha breve uses what milk

Answer 34

smooth mix