BPM Flashcards
1
Q
PBM Definition
A
Process Based Management is a management approach that governs the mindset and actions of an organization. It is a philosophy of how an organization manages its operations, aligned with and supported by its vision, mission, and values. PBM becomes the basis for decision making and taking action.
2
Q
What is DMAIC?
A
Define, Measure, Analyze, Improve, Control