Book part 1 Flashcards

1
Q

The concept of a nudge

A
  • Choice architecture aspects that alters people’s behavior in a predictable way without forbidding any options or significantly changing their economic incentives
  • Provide the key to predictability altering people’s behavior without forbidding ay course of action outright of signficantly changing their intentive structures
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2
Q

Libertarian Paternalism

A
  • People should be free to do whay they want and opt out if they want
  • Libertarian = choice-perserving and opting out is easy
  • Paternalism = effort to protect people against their own errors by guiding them to choices they would make if they were fully informed and free from biases
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3
Q

Misconceptions on human decision-making

A
  1. It’s possible to avoid influencing people’s choices
  2. Paternalism always involves coercion
  3. Governments steer citizens choices to manipulate because they use scientific evidence for their own policy
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4
Q

Choice architecture

A

Organizing any context in which people make decisions

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5
Q

Dual systems

A
  1. Automatic system
    - associated with oldest part of our brain
    - gut feeling
    - you can always access it
    - relying on it can guide you to the wrong decision, but not always
    - not less superior, it’s older revolutionary, adaptive and lets us make quick decisions for survival
  2. Reflective system
    - conscious thought
    - requires access to capacity-limited central working memory recourse
    - can be disrupted by concurrent memory load
    - correct impulsive chocies, empower people and lead to better decision making
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6
Q

Anchoring heuristic

A

Cognitive bias where individuals rely on an initial piece of information when making decisions

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7
Q

Example of anchoring heuristic

A
  • When customers are presented with tipping options like 15%, 20%, or 25%, the presence of higher percentages anchors their perception of what is “normal” or “appropriate,” often leading to higher tips
  • The anchor shifts expectations upward, even if a lower tip might have been acceptable without the prompt
  • At McDonald’s, for example, a burger is commonly paired with fries and a drink as a “default” combo. This framing anchors the customer’s thought process to include these items, increasing the likelihood of purchasing the combo rather than only the burger.
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8
Q

Representativeness heuristic

A
  • We judge how likely it is that A belongs to category B by thinking how similar A is to our stereotype of B
  • Ignoring base rates
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9
Q

Example of representativeness heuristic

A
  • 20% play chess and 80% play soccer.
  • Peter is in the class, has glasses and reads books.
  • How likely is it that Peter is in the chess group?
  • Or chess is 80% and soccer is 20%?
  • People give the same answer in likability.
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10
Q

Availability heuristic

A
  • People assess the likelihood of risks by asking how readilu examples come to mind
  • Accessibility and salience are closely related tp availability]
  • Overestimating the probability of recent or dramatic harms and to underestimate the probability of subtle or unfamiliar harms
  • Risk-related behavior
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11
Q

Example of availability heuristic

A
  • If you experienced a flood, you’re more likely to believe a flood is likely to happen
  • Governments allocate resources in a way that fits people’s fears rather than in response to the most likely danger
  • Travel insurance  affects heuristic (substituting fear): people are more willing to pay for a more fearful situation
  • If something is recent, familiar, personal and important, it makes it easier (salient) to remember and retrieve.
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12
Q

Overconfidence

A
  • Poeple tend to have self-serving biases through which they focus on their strenghts while overlooking or rejecting their faults
  • People underestimate how long it takes them to get things done
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13
Q

Optimism

A

People are unrealistically optimistic which explains risk-taking

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14
Q

Framing effects

A
  • People’s decisions are influeced by how information is presented, rather than the information itself
  • Individuals often rely on fast decision-making processes rather than reflective, analytical thinking they can be swayed by subtle changed in wording or context
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15
Q

Example of framing effects

A
  • When presenting medical treatment options, people are more likely to choose an option described positively (e.g., “90% chance of surviving”) than negatively (e.g., “10% chance of dying”), even though both convey the same probability.
  • Positive framing emphasizes gains or benefits, triggering optimism, while negative framing highlights losses or risks, triggering fear or aversion.
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16
Q

Status quo bias

A
  • People have the tendency to stick with their current situation
  • Combination between loss aversion and lack of attentiojn
17
Q

2 categories of social influence

A
  1. Information (social proof): if many people do something, their actions convey information about what is best for you to do
  2. Peer pressure: desire not to face disapproval of the group
18
Q

Spotlight effects

A

People tend to oversestimate how much others notice aspects of one’s appearance or behavior

19
Q

Conformity effects

A

People follow the behavior of others, even though you know they are known

20
Q

Collective conservatism

A

Tendency of groups to stick to established patterns even as new needs arise

21
Q

Pluralistic ignorance

A

Ignorance about what other people think - we do something because we think other poeple like it (Nazism)

22
Q

2 types of cascade

A
  1. Informational cascade: trusting others’ opinion - not because you agree, but because you trust the person and they’re not wrong
  2. Reputational cascade: when people get along with others - not because they learned from them, but because they don’t want to incur their disapproval
23
Q

Priming

A

Increases the ease with with information comes to mind

24
Q

Princples of good choice architecture

A
  1. Incentives: motivate people to do something
  2. Salience: you can manipulate people’s attention to incentives
  3. Understand how people make choices and how choices and outcomes are mapped in the minds of people
  4. Default: what happens if you do nothing
  5. Structure complex choices: make choice-outcome clear
25
Q

Snudge

A

A decision-making strategy where individuals structure their own environment or decision process to simplify choices and align them with personal goals or preferences.