Book 2 Flashcards
Schema
A cognitive shortcut that helps us organize and interpret large amounts of information
Holism
How all the parts of a culture are interconnected
3C skills
- Communicate: to avoid misunderstanding
- Negotiate: to overcome differences
- Relate: with other cultures to work effectively
OODA Loop
- Observing other cultures
- Orientating yourself to these cultures
- Deciding on appropriate course of action
- Acting accordingly
Impression management
Projection: the image we want others to have of us
Attribution: how others actually view us
Low-context communication patterns (LLC)
More direct, focus on verbal message
English & German languages
High-context communication patterns (HCC)
Focuses on status, context, positions, and non-verbal
Spanish and Arabic languages
Trait Theory
- First study focused on fixed personal characteristics and innate qualities (traits)
- “The Great Man Theory”
- Leadership effectiveness influenced by their intelligence, self-confidence, determination, integrity, and sociability
Skills Theory
• The SKILLS THEORY Leadership Theory focuses on the argument that a person’s ability to lead depends on his or her emotional intelligence, awareness, and control.
Situational Theory
• The SITUATIONAL Leadership Theory considers one’s ability to complete a specific task and the use of four leadership styles to aid in his or her development.
Contingency Theory
• The CONTINGENCY Leadership Theory believes that pairing a leader to a specific situation is the most effective method because leaders cannot adjust their behaviors.
Relativism (as an attitude)
The conviction that the beliefs and practices of others are best understood in light of the particular cultures where they are found.
Relativism (as a behavior)
Temporarily suspending one’s own culturally informed opinion and thinking about how others might
interpret or value a situation.
Culture General
The ability to quickly and accurately comprehend, and then effectively act in a culturally complex environment to achieve the desired
effect without necessarily having prior exposure to a particular group, region, or language
Culture Specific
An approach that emphasizes specific aspects of particular cultures, affording individuals much of the
knowledge and/or skills necessary to interact more competently with individuals of other cultural backgrounds.