Bolded terms final Flashcards

1
Q

safety culture

A

attitudes, beliefs, perceptions and values that employees and organizations share in relation to safety

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2
Q

Team

A

number of people who work together toward a common goal; teams have a defined membership.

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3
Q

Group

A

people who merely have something in common with other members.

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4
Q

Groupthink

A

a mode of thinking that people engage in when they are deeply involved in a cohesive ingroup, when the members’ strivings for unanimity override their motivation to realistically appraise alternative courses of action

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5
Q

normalization of deviance

A

even though behaviors clearly violate safety rules, people within an organization become accustomed to them if they do not immediately cause a catastrophic failure

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6
Q

Total System Design

A

a comprehensive and integrated design is developed for an entire system rather than focusing on individual components or subsystems in isolation.

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7
Q

Crew Resource Management

A

training flight crews to reduce “pilot error” by enhancing team aspects of flight operations, including interpersonal communication, leadership, situation awareness, and decision making

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8
Q

Hazard

A

is something that can potentially cause harm to a person or damage property

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9
Q

Risk

A

is the probability that a hazard will cause harm or damage

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9
Q

Risk analysis

A

estimation of consequences associated with particular errors

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10
Q

The Premortem Strategy

A

a decision-making technique that aims to identify potential problems and risks before a project is implemented.

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11
Q

mental contrasting

A

imagining the obstacles that may prevent you from reaching your goal

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12
Q

cognitive reframing

A

viewing something from a different perspective, or in a different context

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13
Q

prospective hindsight

A

considering a future outcome as if it has already happened, and conceiving of (and generating explanations for) the events that led up to it

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14
Q

Peltzman effect

A

hypothesized tendency for people to react to a driving safety regulation by increasing other risky behaviour, offsetting some or all of the benefit of the regulation

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15
Q

Risk Homeostasis Theory

A

the degree of risk-taking behavior, and the magnitude of loss due to accidents and lifestyle-dependent disease are maintained over time–unless target risk level changes

16
Q

Target risk level

A

level of risk a person accepts to maximize overall expected benefit from an activity

17
Q

Shared Space

A

complete streets where all people i.e. those who drive cars, ride bikes, walk or other share the streets to get where they are going

18
Q

Anthropometry

A

measurement of human body and its biomechanical characteristics

19
Q

carpal tunnel syndrome

A

inflammation and swelling in the tendons that run through the narrow carpal tunnel in the wrist, compressing the median nerve; causes pain, numbness, and tingling in the fingers

20
Q

Universal design

A

The design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design.

21
Q

equitable use

A

can be used by people having diverse abilities

22
Q

flexibility in use

A

accommodates a range of individual preferences and abilities

23
Q

simple and intuitive use

A

easy to understand, despite user’s experience, knowledge, language skills, or concentration level

24
Q

perceptible information

A

necessary information is communicated to the user, regardless of ambient conditions or sensory abilities

25
Q

Tolerance for error

A

minimizes hazards and adverse consequences of accidental/unintended actions

26
Q

size and space for approach and use

A

user is not restricted by body size, posture, or mobility

27
Q

SRK model

A

relates behavior to level of cognitive processing

28
Q

The systems approach

A

A means of understanding the structure and function of a complex system by describing and explaining the interaction of its components, and the system’s role within an environment, at all different levels of analysis. It is a sociotechnical approach that characterizes the interaction between people and technology in workplaces.

29
Q

Physical devices & Physical ergonomics

A

the design & the immediate environment

30
Q

Individual Behaviour

A

the actor

31
Q

Team & group Behaviour

A

the interpersonal context

32
Q

Organizational & management Behaviour

A

structure and supervision

33
Q

Legal & Regulatory Rules

A

laws and rules

34
Q

Societal & Cultural Pressures

A

the larger social context

35
Q

iatrogenic injury

A

caused by a physician or other health-care provider

36
Q

skill-based behavior

A

ability to carry out a task; knowing how to do something

37
Q

rule-based behavior

A

ability to match context and problem; knowing what to do

38
Q

knowledge-based behavior

A

use stored knowledge, analytical abilities to solve novel or unfamiliar problem