Block 5 - lecture 1,2 Flashcards
1
Q
example where external factors can influence a system?
A
hawthorne studies showed change when observed
2
Q
external factors that should be included in a system?
A
- socio-economic
- industry
- business
- operations
- product
3
Q
PESTLE analysis?
A
- political
- economic
- social
- technological
- legal
- environmental
4
Q
Nimbyism?
A
not in my back yard (ism)
5
Q
SSM?
A
soft systems methodology
6
Q
hard systems engineering?
A
- classic approach
- well defined
- spec is consistent
7
Q
problems of hard engineering? eg?
A
when a problem isn’t well defined, different people can take different views
eg. concorde
