Billing, Pricing, and Support Flashcards

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1
Q

Billing, Pricing, and Support Domain

A
  • Compare AWS pricing models
  • Understand resources for billing, budget, and cost management
  • Identify AWS technical resources and support options
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2
Q

AWS Billing Dashboard

A
  • Estimate and plan for your AWS costs
  • Consolidate billing for multiple AWS accounts
  • Alerts for usage thresholds
  • Invoices after monthly billing period or when subscriptions or one-time purchases are made
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3
Q

Types of Charges

A
  • Fundamental ways AWS charges are compute, storage, and data transfer
  • Incoming data transfer is generally free
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4
Q

On-Demand Instances

A
  • Pay as you go
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5
Q

Reserved Instances

A
  • Save when you commit to resource usage
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6
Q

Savings Plans

A
  • Save when you commit to hourly spend
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7
Q

Spot Instances

A
  • Take advantage of unused AWS capacity
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8
Q

Dedicated Hosts

A
  • Save by using your own licenses and utilizing dedicated hardware
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9
Q

Dedicated Instances

A
  • Run Amazon EC2 instances on dedicated hardware
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10
Q

AWS Free Tier

A
  • Always free
  • Sometimes free
  • Free trial
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11
Q

Capacity Reservations

A
  • Reserve compute capacity in advance
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12
Q

AWS Budgets

A
  • Set up custom to track your AWS resource costs and usage
  • Send alerts when you exceed thresholds
  • Respond with custom actions to prevent outages, insufficient resource use, and lack of coverage
  • Receive AWS Budgets report daily, weekly, or monthly via email
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13
Q

AWS Cost Explorer

A
  • Analyze AWS resource usage and create usage forecast costs
  • Create custom usage reports
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14
Q

AWS Cost and Usage Report (AWS CUR)

A
  • Provides AWS cost and usage data as a report
  • Identify ways to optimize monthly AWS bills
  • Provides metadata on AWS services, pricing, credits, fees, taxes, discounts, etc
  • Utilize AWS cost allocation tags
  • Integration with Amazon Athena, Amazon Redshift, or Amazon QuickSight
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15
Q

AWS Billing Conductor

A
  • Analyze spending and bill for resource usage based on your defined rates
  • Generate AWS cost and usage reports for each billing group
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16
Q

AWS Pricing Calculator

A
  • Provides estimated AWS Cloud costs based on estimated resource usage from current infrastructure
17
Q

Consolidated Billing

A
  • Create a payer account that views and pays combined billing charges for all linked accounts
  • Payer account can’t use other services
  • Payer account can’t deploy services into the linked accounts
  • Organization may be eligible for volume discounts
18
Q

Basic Support Plan

A
  • Free
  • For experimenting or testing
  • Account and billing inquiries and service quota increase requests
  • Access to support forms, documentation, AWS Health Dashboard, and AWS Trusted Advisor checks
19
Q

Developer Support Plan

A
  • Minimum spend of $29 or 3% of monthly AWS charge
  • For experimenting or testing
  • Prioritized response on AWS re:Post and access to AWS Support App in Slack
  • Unlimited support cases with business-hour email access to Cloud Support Associates
  • Access to Support Automation Workflows (SAW) with AWSSupport prefix in AWS Support self-service runbooks
  • Runbooks: help you proactively monitor and identify network issues, collect and analyze logs, and troubleshoot common issues with AWS resources
20
Q

Business Support Plan

A
  • Minimum recommended for those with production workloads in AWS
  • Access to AWS Trust Advisor best practice checks
  • Access to AWS Support API to automate support case management
  • Access to AWS use-case guidance
  • Access to Support Automation Workflows (SAW) with prefixes AWSSupport and AWSPremium Support
  • Infrastructure event management for an additional fee
21
Q

Entereprise On-Ramp Support Plan

A
  • For those with production and/or business-critical workloads in AWS
  • Access to consultative application architecture guidance
  • Once a year access to architectural and scaling guidance for Infrastructure Event Management
  • Access to a pool of Technical Account Managers (TAMs) and a Concierge Support Team
22
Q

Enterprise Support Plan

A
  • For this with business and/or mission-critical workloads in AWS
  • Infrastructure event management
  • Proactive workshops, reviews, and deep dives
  • AWS Incident and Response service available for additional fee
  • Assigned a Technical Account Manager (TAM)
  • Receive prioritized recommendations from AWS Trusted Advisor Policy
  • Access to online self-paced labs for employee training