Billing and pricing Flashcards
A customer is on the Enterprise Support plan, and they’ve reported a business-critical system down support case. What is the guaranteed response time from AWS Support?
a. Less than 15 minutes
b. Less than 1 hour
c. Less than 24 hours
d. Less than 5 minutes
Less than 15 minutes
The response time for a business-critical system down case is less than 15 minutes.
How can a customer with the Enterprise Support plan get help with billing and account questions?
Choose2
a. Use the AWS Support API to programmatically open a case with AWS Support.
b. AWS Community Forums
c. AWS Online Tech Talks
d. Technical Account Manager (TAM)
e. Contact the Support Concierge team.
a. Use the AWS Support API to programmatically open a case with AWS Support.
Customers on the Enterprise Support plan have access to the AWS Support API to create, manage, and close support cases.
e. Contact the Support Concierge team.
Contact the Support Concierge team.
The Concierge agent is the primary point of contact for billing or account inquiries.
IS NOT e–
Technical Account Manager (TAM)
While customers on the Enterprise Support plan have access to TAMs, TAMs typically provide proactive best-practice guidance and assistance with architecting, developing, and running AWS solutions.
A company is migrating its workloads to AWS. Which tool will help the company estimate their potential cloud bill and calculate their overall total cost of ownership (TCO) based on their current workloads?
choose 1
a. The company can research the published prices of the AWS services and manually calculate the estimate.
b. The company can open an account and billing support case with AWS Support to get help with estimating the TCO.
c. The company can use the Cost Explorer to visualize its estimated TCO.
d. The company can use the AWS Pricing Calculator.
d. The company can use the AWS Pricing Calculator.
The Pricing Calculator provides an estimate of AWS fees and charges. Since the company knows the workload details, the AWS Pricing Calculator can also help with calculating the total cost of ownership.
IS NOT C—
The company can use the Cost Explorer to visualize its estimated TCO.
Cost Explorer allows you to visualize and forecast your actual costs and usage over time.
A company would like someone to help them coordinate access to AWS subject matter experts when they need help. Which support plan do they need to have?
- Business
-Basic Support - Developer Support
- Enterprise
Enterprise
Enterprise Support provides access to a Technical Account Manager (TAM) who helps coordinate access to subject matter experts among other things.
A company wants to ensure all AWS accounts in their environment conform to company-wide policies. Which services can help?
Choose2 2
- Control Tower
-Systems Manager
-Trusted Advisor
-Organizations
- Control Tower
Control Tower helps you ensure your accounts conform to company-wide policies. Control Tower actually sits on top of Organizations.
- Organizations
Organizations allows you to centrally manage multiple AWS accounts under 1 umbrella. You can allocate resources and apply policies across accounts.
A customer wants access to the full set of Trusted Advisor checks. What’s the minimum support plan they need to have access to?
Developer Support
Basic Support
Business Support
Enterprise Support
Business Support
Business Support is the minimum plan that provides access to the full set of Trusted Advisor checks.
You are managing the company’s AWS account. The current support plan is Basic, but you would like to begin using Infrastructure Event Management. What support plan (that already includes Infrastructure Event Management without an additional fee) should you upgrade to?
choose 1
a. Upgrade to Developer plan.
b. Upgrade to the Business plan. No other steps are necessary.
c. Do nothing. It is included in the Basic plan.
d.Upgrade to Enterprise plan.
d. Upgrade to Enterprise plan.
AWS Infrastructure Event Management is a structured program available to Enterprise Support customers (and Business Support customers for an additional fee) that helps you plan for large-scale events, such as product or application launches, infrastructure migrations, and marketing events.
IS NOT
Upgrade to the Business plan. No other steps are necessary.
In addition to having the Business plan, there is an additional fee for Infrastructure Event Management.
Your company is considering migrating its data center to the cloud. Which of the following is an advantage of the AWS Cloud over an on-premises data center?
a. Maintain physical access to the new data center but share responsibility with AWS.
b. Replace low variable costs with upfront capital expenses.
c. Replace upfront operational expenses with low variable operational expenses.
d. Replace upfront capital expenses with low variable costs.
d. Replace upfront capital expenses with low variable costs.
All the hardware purchased upfront for a data center will be replaced by resources that are variable in nature with low upfront costs.
A company has made the decision to migrate its internal on-premises data center to the cloud. Who can help the company plan and conduct the migration?
choose 2
a. AWS Support
b. AWS Infrastructure Event Management
c. Consulting partner from the AWS Partner Network (APN)
d. Marketplace
AWS Infrastructure Event Management
Infrastructure Event Management offers architecture guidance and operational support during the preparation and execution of planned events, such as shopping holidays, product launches, and migrations.
Consulting partner from the AWS Partner Network (APN)
Consulting partners offer professional services.
A company has multiple AWS accounts across many departments. They are considering using Organizations to group all their accounts under 1 master payer account. What are the benefits of using Organizations?
choose 3
a. The IAM integration allows for IAM users to be deleted automatically when an account is closed.
b. They can easily add new accounts or create new accounts.
c. They can reduce costs by sharing resources across accounts.
d. They can receive 1 bill for all their AWS accounts.
e. They can automatically be alerted when new accounts are set up.
b. They can easily add new accounts or create new accounts.
Account governance is a benefit of AWS Organizations. You have a quick and automated way to create accounts or invite existing accounts.
c. They can reduce costs by sharing resources across accounts.
Cost savings is a benefit of AWS Organizations. You’ll receive volume discounts since usage is combined across accounts.
d. They can receive 1 bill for all their AWS accounts.
Consolidated billing is a benefit of AWS Organizations. The advantage of consolidated billing is that you receive 1 bill for multiple accounts.
An independent developer needs help with monitoring service limits to ensure they don’t exceed free-tier usage on their account. Which services will help them monitor service limits?
choose 2
a. Config
b. Inspector
c. CloudWatch
d. GuardDuty
e. Trusted Advisor
c. CloudWatch
CloudWatch Alarms can be used to determine the percentage of utilization versus the limit.
e. Trusted Advisor
Trusted Advisor has a service limit dashboard that helps you monitor service limits.
A company would like to reduce operational overhead when operating AWS infrastructure. Which service can help them do this?
choose 1
a. Managed Services
b. Consulting partner from the AWS Partner Network (APN)
c. Technology partner from the AWS Partner Network (APN)
d. Professional Services
a. Managed Services
Managed Services helps you efficiently operate your AWS infrastructure and reduces operational risks and overhead.
A small software company is starting to work with the AWS Cloud. Which service will allow them to find, test, buy, and deploy software that runs on AWS?
choose 1
a. ElastiCache
b. Service Catalog
c. Organizations
d. AWS Marketplace
d. AWS Marketplace
Marketplace is a digital catalog of prebuilt solutions you can purchase or license. You may also use it to sell solutions to others.
IS NOT—–
Service Catalog
Although it allows centralized management of your services and apps, it is not designed to allow the purchase of these apps.
Which of the following EC2 instance types will realize a savings over time in exchange for a contracted term-of-service?
choose 1
a. Discount Instances
b. Reserved Instances
c. On-Demand Instances
d. Spot Instances
b. Reserved Instances
EC2 Reserved Instances offer significant discounts for a contracted term-of-service, up to 75% off.
IS NOT —–
On-Demand Instances
On-Demand Instances are charged equally per-hour, regardless of how long they’re run for.
Which of the following support services do all accounts receive as part of the AWS Support Basic tier?
a. Architectural support
b. 24/7 support via phone and chat
c. Technical Account Manager
d. Billing support
d. Billing support
The AWS Support Basic tier is the free support given to all AWS accounts. All accounts receive billing support, because every customer needs an avenue to lodge disputes or make requests around their billing.
IS NOT
b. 24/7 support via phone and chat
This is an element of a paid plan.
A system administrator works for a company and manages several AWS accounts. He would like to use a Convertible Reserved Instance (RI) across different AWS accounts. How can this be set up?
choose 1
a. By using combined billing within AWS Budgets
b. By using consolidated billing with AWS Organizations
c. By using AWS Cost Explorer
d. By using a service control policy (SCP) under Control Tower
b. By using consolidated billing with AWS Organizations
Organizations allows you to centrally manage multiple AWS accounts under 1 umbrella. You can allocate resources and apply policies across accounts.
IS NOT —–
By using a service control policy (SCP) under Control Tower
SCPs use the_AWS Identity and Access Management_(IAM) policy language; however, they do not grant permissions, only restrict them.
A company is launching a new product and needs help with assessing its operational readiness and identifying and mitigating risks. Which feature of the Enterprise Support plan provides this?
choose 1
a. Managed Services
b. Infrastructure Event Management
c. Technology partner from the AWS Partner Network (APN)
d. Professional Services
b. Infrastructure Event Management
Infrastructure Event Management provides support for planning and running business-critical events.
A system administrator works for a company and manages several AWS accounts. He would like to use a Convertible Reserved Instance (RI) across different AWS accounts. How can this be set up?
choose 1
a. By using a service control policy (SCP) under Control Tower
b. By using AWS Cost Explorer
c. By using combined billing within AWS Budgets
d. By using consolidated billing with AWS Organizations
d. By using consolidated billing with AWS Organizations
Organizations allows you to centrally manage multiple AWS accounts under 1 umbrella. You can allocate resources and apply policies across accounts.
IS NOT _____A
By using a service control policy (SCP) under Control Tower
SCPs use the_AWS Identity and Access Management_(IAM) policy language; however, they do not grant permissions, only restrict them.
Which of the following EC2 instance types will realize a savings over time in exchange for a contracted term-of-service?
choose 1
a. Spot Instances
b. On-Demand Instances
c. Reserved Instances
d. Discount Instances
c. Reserved Instances
EC2 Reserved Instances offer significant discounts for a contracted term-of-service, up to 75% off.
You have decided to use the AWS Cost and Usage Report to track your EC2 Reserved Instance costs. Which AWS service can be used to store AWS Cost and Usage report files?
choose 1
a. An AWS-owned S3 bucket
b. An S3 bucket you own
c. CloudWatch
d. Trusted Advisor
b. An S3 bucket you own
You can use Cost and Usage Reports to publish your AWS billing reports to an S3 bucket you own. AWS updates the report in your bucket once a day in comma-separated value (CSV) format. You can view the reports using spreadsheet software or access them from an application using the Amazon S3 API.
IS NOT—A
An AWS-owned S3 bucket
You cannot store the Cost and Usage Report in a bucket owned by AWS.
Which S3 storage class is the best value for long-term archive?
choose 1
a. Glacier
b. S3 Standard Infrequent-Access
c. S3 Intelligent-Tiering
d. S3 Standard
Glacier
Glacier is a low-cost storage option for data archiving. It can take several hours to retrieve the data, but if this is acceptable, it is the best value for long-term storage of data.
What is the most cost-effective AWS Support Plan if you want the full set of Trusted Advisor checks?
choose 1
a. Enterprise
b. Developer
c. Basic
d. Business
d. Business
The Business plan is the cheapest plan that will still provide the full set of Trusted Advisor checks